Gardaland Adventure Hotel

The hotel life guard at the pool made it a very stressful afternoon and was blowing his whistle every 5 minutes.The swimming caps where also so expensive!

Stayed 2 nights and it was super overpriced and not worth it. Arabian rooms we chose, about the largest and most expensive, were constantly smelling of fried food from the restaurant, at dinner it was suffocating until 10 pm. Not ideal for a family with kids to have to wait until cooking stops to sleep and open windows when it’s 9 degrees outside… and you have until 6 am until the smell returns.

Dirty, full of bugs .. not sure if its bed bugs or lice or what kind of bug I have talked to reception they sent a person with spray got us out of the room for while and the smell was killing us .. they did not offer us to change the room !! I have booked for 2 nights but only stayed for one and checked out first thing in the morning I have been to many hotels around the world but this is so far the worst hotel and the worst experience I have ever been to. I have pictures of the bugs crawling around the bed, the walls, the windows, the floor.. very disgusting

This is our second day here. I have a very bad feeling about the hotel. I have been in many hotels during my life (4-5 stars). This year alone, gardaland adventure hotel is the 6th hotel i stay in. The price of the hotel is expensive as it should be to such a theme hotel, however the TREATMENT IS VERY CHEAP!!!!
In all the hotels i stayed in before, i usually pay extras and taxes at checkout. In all restaurants in the world you pay after eating. But here, in this hotel, they act the opposite to these universal codes. I am even afraid they will charge me in advance to any additional breath i take here. I had to pay city taxes at the arrival and had to stand in a long time to pay for breakfast before entering the breakfast area. I felt humiliated because they made me feel as though i am a thief who is going to escape after eating.
Surely the hotel will answer saying this is their policy, but excuse me to say this policy sucks.
Moreover, i had to rent towels for the swimming pool, 2 Euros each. Alas, what a 5-star hotel takes money for towels??? Another policy??? Please add the rental amount of towels to the hotel fees and spare us and you this embarrassment.
The hotel itself as a building is nice. The rooms are nicely decorated. There is a lot of parking spaces. The staff is generally ok, though one of them was rude to my teenage daughter.
However, all the good things in the hotel diminishes and disappear because if their cheap policies of payments.
I am not saying don’t go there, but be emotionally prepared for this treatment.
By the way, in this trip to Italy i’ve been to another 3 hotels (Rome, Florence, Milan)… they never asked to pay at arrival.

Stay away. You can ignore the fact that you are paying hundreds of dollars for a tiny room with a parking lot view. However, you cannot ignore the appalling service, the terrible location (which requires a car ride to every place and need, from buying a bottle of water to eating dinner), and the
exorbitant prices for everything possible (like 6 euros for swim cap, after you discover that even men cannot enter the pool without one)