Tree House Bungalows

Worst experience I've ever had. I'm writing this review while scratching different parts of my body due to poor cleanliness of the place. The bugalows are run down, the inside is humid and you can just tell by being inside that the place is full of bugs. We were told that there is a shuttle available for pick up at arrival but instead we got a motorcycle that carried our suitcases while we walked 2 miles on sand wearing sneakers. The food is honestly not that good and not a lot of variety either, most treehouse residents walk a bit to eat. Their kitchen always lacks something. We scheduled the shuttle for our departure beforehand and agreed on the time the.night before. Bext morning not only were they late, but they pushed the boat inside the water far enough to get your knees wet if you try to climb on, while we're wearing city clothes as we're leaving and had the audacity to ask "Are you not coming?" after staring at our sneakers. Avoid at all costs, there are so many other places on this island that are cheaper and offer a much better accomodation for your stay. PS: WiFi never works, only the bar's WiFi does.

Avoid - overpriced and dilapidated. I would avoid the Treehouse Bungalows Koh Rong. The three main reasons are 1. it is overpriced for the value provided, 2. the property is neglected and dilapidated, and 3. the person at reception takes chances/liberties (read more below about their 18% currency conversion ‚error‘ and their confusion when we asked for receipts). It felt like a resort long past its heyday, and is now neglected and unmaintained. I think they are taking advantage of the old reputation (and photos) from when it was in a good state. It is now very dilapidated but you’re still paying in line with the heyday rate. We cancelled our booking early and forfeited the money (they wouldn’t do a refund) because we thought it wiser to leave. Pros - Location: nice beach and a short, flat walk to village and two piers for catching the ferries - Luggage shuttle to and from pier - The beds and curtains were reasonably clean. Cons - The property does not look like the marketing photos. It is in a state of neglect overall and in disrepair in some places. In the photos the wooden buildings are maintained and varnished, for example. - The price is too high for the services delivered. The website described our accomodation as ‚Our Bungalows with 2 double bed are comfortable, roomy and elegant‘. They are not. The basics are not included - like hand soap and bath mats. - Everywhere else we travelled (Siem Reap, Kampot, Phnom Penh) used a USD1 : Riel 4100 rate, this place used US$1 : Riel 5000. This means you pay a sizeable 18% more because of their miscalculation. - The system for charging food and drink items to the room didn’t work well and you don’t sign each receipt. When we checked out there was a bit of confusion when we asked for the receipts to confirm a bill that was higher than we thought. The person at reception acted like this was very unusual. - Bathroom was very dilapidated (chipped paint and plaster and broken basin cabinet) and very basic (rusty nail to hold the handheld bidet so it kept falling on to the floor). - Towels are old and need replacing. We needed to go to reception to ask for towels (they weren’t in the room when we checked in). - The bathroom needs hand towels. - The bathroom needs bath mats. - The bathroom needs basic toiletries - like hand soap. - The bathroom needs to be cleaned. - The room had two mugs and a kettle, but no tea or coffee and was meant to be a room for four people. - There were no mosquito nets. The marketing photos showed clean and maintained rooms with better facilities. - There was no safe/secure option to keep valuables like passports). - Restaurant was out of various ingredients and items on the menu. - The beach loungers were starting to fall apart in places and all the pillows/cushions were missing/gone. Again, the photos showed clean and maintained furniture. - The pool was neglected and couldn’t be used. There are no swimming towels. As I stated earlier, it felt like a r