Apple A Day Resort Krabi, Ao Nang Beach - SHA Extra Plus

We stayed at this hotel for 6 nights, and it was one of the worst experiences we’ve ever had. From the moment we arrived, we were faced with an unacceptable level of cleanliness. The sheets were stained with yellow marks, which is simply unacceptable for a hotel that claims to offer decent accommodation.

We had requested a baby cot well in advance and were assured it would be available. Not only was it never provided, but the solution offered by the hotel was shocking: they just put some blankets on the floor for our baby to sleep on. This is unheard of!

The pool was also unusable. All the sun loungers were either in the water or non-existent. It was impossible to sit by the pool and enjoy the sun, forcing us to stay in the water the entire time. An extremely frustrating situation.

The only positive aspect of this hotel is the Kids Club, which is small but well-equipped. Unfortunately, even that was marred by poor management. The person in charge of the club was not adequately trained. My child got hurt by falling and hitting their mouth on a table. There was a lot of bleeding, and the staff member did nothing. I had to insist that she go and get some ice. This clearly shows a lack of competence and responsiveness.

To top it all off, at the end of our stay, we were asked to pay for the bottles of water that were provided in the welcome tray, which were supposed to be complimentary. This was simply outrageous.

In summary, this hotel is far from meeting expectations, and I wouldn’t recommend it to anyone, especially families with young children.