Phu Dahla Residences Mini-hotel

I like to share my experience in this damn place, where the reception service was horrible like they have zero consideration for people, they just sit there doing nothing and also they suggested us a bike from the hotel but charged us 50 baht over priced and discounted saying give us a review. And also it seems nice when you check in but their checkout procedure is horrible, they take 1000 Baht from you checked it and when we vacated they mentioned the floor mat like the floor mat is stained and we will charger 250 baht for a floor mat in the bathroom and said this stain wont go and did not give our money back and I had to wash and show them that the stain will go. The female in the reception is one of a kind and I don’t know how she’s running it sitting there where this is a service industry but they made it a horrible stay for us.

Looks good from a far but it’s a trap!

I booked 9 nights here & when I first arrived in the evening I thought everything looked good. However, when I woke up the next morning I realized that the room wasn’t properly cleaned & there were weird stains on the blanket.
I had asked to change my room already when I arrived because I had asked for a higher floor- it took several days before it happened. I then got relocated to the third floor. There on my first night I found a cockroach happily running around my bathroom which I told the reception about immediately. The lady was nice enough to come up & take care of it with her ruler(?). The next day when I returned from my trip I came back to 4 cockroaches dying in my bedroom.

I didn’t believe the other bad reviews since there were also so many good ones. But honestly for that price the rooms look nice but they are dirty & obviously that place had a problem with cockroaches. For my last 2 nights I booked a different hotel (surprise: no cockroaches). They told me they would refund the last 2 nights but I never heard from them again.

They always smile & say they will take care of everything but unfortunately they just don’t really do anything.