Norn Talay Surin Beach Phuket

Very nice sea view and can walk to the beach. There are many restaurants at the beach. About the hotel i think kinda old and towel also old should be change new one and got alot of bug although the windows are closed. Staff all kind and friendly but i requested wine glasses i didnt receive it.
Big bed i slept very well and the air conditioner still cold.

Most was quite pleasant. Had a pool room which was awesome. Location can be a small hassle to walk down a few "flights" of steps to the beach, but on a quieter end of the beach which is nice.
Most of the service was decent, until the day before checkout when I asked about a taxi for the next morning. I was told there would be no problem, though it was 5 am , so I asked her again and she said no problem. The next morning, problem. "It's too early and the driver we have is already booked" is what I was told.
I was left to solve my own problem, thankfully I had seen you can use "Grab" in Thailand which I immediately downloaded and it actually saved money.

Views from the hotel are probably the best part of the hotel. The location is on the beach but have to go down the stairs which is very dark at night. Some lights would make a big difference. Bathroom is very small but manageable, had a jacuzzi tub in the main room but took an hour(not even joking) to fill enough to be able to switch on the jets. Shower is not hot at all. (Showered with only the hot water on and it was still freezing). Breakfast was included so I went but was very bad, ice cold and didn't find any milk for the coffee. Didn't go again. Pool bar was never open, thinking in December it would have been open being a busy time. Pool gym is very small and equipment is very old. The receptionist Benz was very friendly and helpful with tours. With a few renovation and better management this can be one of the best hotels.