Napalai Hotel

Well, our stay at the Napalai Hotel was lets just say troublesome unfortunately, our first room was standard, bed was as soft as wool and pillows very soft but i suppose that is personal as some people like that, bed was 2 singles pushed together, every time we turned in bed, they would move apart as they were on wheels 😂
Anyway, we upgraded room to deluxe with bath, this was also troublesome, bed was fine, pillows again super soft (not my liking), curtains would not close fully on the runners, so early sun would wake you, toiled would not flush properly, even after reporting this issue and it being looked at by staff, we had to press the flush button really hard, hold it in and use the ‘bum gun’ in the pan to get the toilet bowl to empty and refill with clean water ☹️
Shower was fine with plenty hot water, my partner had a bath but it took about 20 mins to just over half full the bath, the water looked like it was gravity fed.
Air con was ok.
The hotel is really large with many rooms.
Entrance and reception area are nice, 2 lifts serve all floors, cleaning staff do a really good job, as do reception staff.
We did not have breakfast there so cannot comment on that, wi-fi was good & stable

Overall i do not think we will return to the Napalai as for the price, the issues are just not good enough for me, nice looking hotel from outset but needs upgrades & proper maintenance.

Room was ok, noisy air conditioning no sign of a western style breakfast so don't expect one, embrace the difference.

Despite for the price and location, The hotel is quite old and moldy. The room is quite clean. Overall is ok for a night nap.