Shangri-La The Marina, Cairns

Great view and lovely spacious room. There was no room service for food or drinks. Good breakfast selection. Only negative was that you had to go down to the foyer to collect food for the minibar.

We had a brilliant experience with the Shangri-la.

It's been 1 year since we've been back and the morning breakfast offering has certainly improved.

This year for something different we were pampered to the mezzanine level. Think their suite class with lounge access.

Personally I was a huge fan of the lounge. Great food offering and just amazing selection of beverages.

One of the better lounges I have been to in a while.

The location of the hotel was excellent, offering a stunning port view from our room. Although the building is somewhat dated, as evidenced by the old-fashioned tiles in the bathroom and the TV cabinet.
One notable feature was the Dyson powerful hairdryer provided in the room, which we appreciated. The room service was impressive. We noticed that the kettle wasn't clean enough, but the staff promptly provided us with a replacement. Overall, we had a good experience, but considering the price, I would explore other options for our next stay.

Stayed here for a few days and it was great. The rooms are a nice size and the bathrooms are big with these interesting doorless showers. The breakfast buffet was very good. The pool was nice and the bartender really new how to make creative mixed drinks. Room service was prompt and courteous. The location is great with many stores on the ground level and it was near the marina where the Great Barrier Reef tours are. All in all, it was an amazing experience.

Great experience with Shangri-La Cairns. The building interiors require further renovation and maintenance, however the room looked already renovated and clean. Good to see that the carper floors were replaced with laminate. Air conditioner is quiet and comfortable. Bathroom was clean however regular checks and fixes are required. One day we had a cute gecko in our bathroom but a day after it was scared away by staff or contractors who perform regular pest control.

Hotel staff are well trained, friendly and extremely professional.

Breakfasts are good but may not be appropriate for people with dietary requirements. The quality of omelets really depends on the chef on duty and was different on different days.

Pool is clean and well maintained, however the pool bar has 'flexible' hours of work and opens and closes at random time.

Overall impression is very good. Thank you.