The Cornwall Historic Hotel

Please don’t make the same mistake as us and READ THE REVIEWS BEFORE BOOKING!!! We arrived with average expectations considering the price point, but once we saw our room we were highly disappointed. The room was nothing as pictured online and the cleanliness of the space was nonexistent. We opened the fridge to find long strands of hair, mould on the ceilings of the bathroom and a general musty odour. It looked and smelt as if it hadn’t had a good cleaning service in a long time. We debated staying due to the cost of finding last minute accommodation elsewhere but after reading the reviews online we agreed it wasn’t worth the risk. Especially as two women we felt uncomfortable with the idea of the questionable people loitering around the halls and general lobby area of the hotel. There was the general feeling between us that this wasn’t a place worth staying and risking an unsafe situation occurring, particularly at night. We checked out within the hour and we’re sent a text asking for a 10/10 review of the property. Overall don’t waste your money even stepping foot in the lobby let alone the dirty rooms.

My family and I stayed in the family room. The room is totally different from what was shown in the pictures. It is definitely old and the toilet door can't even close properly. My husband can literally see me from the outside of the toilet. The hotel environment is old, creepy with some weird odour. The only good thing about this hotel is the strategic location. Other than that, try to avoid at all cost.

The gentlemen who greeted us as we checked in was lovely and helpful, however the rest of the experience was not what I expected.

Parking is very limited so we had to circle the streets multiple times to find a car park. The first thing I noticed when entering was the state of the carpet in the lobby, it only got worse going up the stairs. The room we stayed in had the basics but looked like it had not been properly cleaned in a while. I was going to sleep on the top bunk until I climbed the ladder and saw a red stain on the doona cover. I quickly changed my mind. The window sill was home to dust and dead bugs and we were kept company by other noisy guests and people yelling on the street.

The bathroom needed a clean, I wasn’t game enough to put my bare feet on the floor so I shuffled around on the bath mat.

I went down to the communal kitchen to use a microwave and was greeted by a pungent smell and mess left from other guests. The first microwave I opened looked like something had died in it, the second had a loaf of bread in it and the third had a plate with 4 soggy, week-old looking sweet potatoes in it - I nearly dropped my dinner in shock. The washing up utensils were filthy and looked like they would have made the cutlery dirtier than they were to begin with.

Our accommodation in this establishment was booked by a third party and, after reading other's poor reviews (all of which I wholeheartedly endorse as they reflect exactly our experience), I can only assume she did so to punish us for a perceived past wronging. Well, touché, you got us back good!!!!
We checked-in at 6pm, by 6.30pm we agreed we should seek alternate accommodation, come 8.30pm we were happily fleeing to a different establishment (one that despite similar a star rating and a meagre $50 difference per night in cost, was such a significant improvement it is not in the same realm of compare). I have never in my life been happier to blow $150!!
This is a hotel of backpacker/hostel quality and vibe. Back in my 20's I would have considered staying there a "worldly" experience, if not a slightly overpriced one, but I cannot recommend strongly enough that families, couples and the slightly more discerning traveller look elsewhere.

The staff at check in was very friendly. It’s definitely a budget accommodation. In future would rather spend a bit extra to go elsewhere. Wasn’t very clean, people everywhere and very loud. The location was great and again - budget stay for last min need of accommodation. Wouldn’t recommend to a friend though.

Only stay here if you are very desperate and there is no where else to stay in a 100km radius. I found the staff to be useless, everything is not there problem and took no ownership of the problems raised.
The main issue was no hot water, try having a cold shower when its only 12 degrees outside. Also my partner is on special bone building medication after breaking a bone in her back last year, when I explained this and said that this was a health issue, still the response was it's not my fault/problem.
The only reason I gave it one star was due to the location, but above all else be careful before you stay here.