Hotel Grand Chancellor Launceston

Stayed there one night for my holiday. The one star review is given to front desk staff. Not all of them, just the one lady who assisted me with check in on 6 December 2022 afternoon. She made me run back and forth for nothing. More detail, I told her that we had a car and asked her where to park. She told me behind the building. So I went out driving in circles and there was nothing at the back of the hotel. We had to go back and was told by another staff the parking was beside the building. Not only that, she said she can only give me a parking permit after we park. So we had to park first, go back to her and get the permit which she then told me had to put on the car. And I went back to my car again to put the permit in. Honestly, the permit could have been given to me when I checked in. I went back and forth to the reception for three times and circled around the building just for parking thanks to her. And her attitude was not pleasant. No please ever said. I will never go back to the hotel again. And I will not recommend it to any of my friends or family who are planning to come Launceston. Disappointing!