Element Vancouver Metrotown

The service and food was great checking in was easy and fast staff were very nice. Food was great for a hotel. Rooms were excellent but the tv selection was lacking. Our check in lady was excellent and very helpful if you need help ask for Venessa she is great. Overall great hotel would definitely recommend to anyone wanting to stay near Metropolis at Metrotown.

This was the second segment of my first travel since Covid. The first was attending a chamber music seminar held at Stanford University in Palo Alto, CA. The occasion was to celebrate my older sister, who passed away at the end of January. Since the threat of Covid had diminished the family decided we could gather. Element Vancouver Metrotown was the perfect location since her condo was in this neighborhood. Also, public transportation and Sky train was handy and made getting into town from the airport and around town easy. Parking was convenient for friends and family to visit. Shopping malls, grocery stores and restaurants were also within walking distance. My son and his family and I had a suite that had a fridge with freezer, stove top, microwave oven, dishes, utensils, kettle, and a supply of tea and coffee. There was a good sized work table, sofa chair and ottoman, two queen size beds each with four fluffy pillows and comforters. The 19 month granddaughter thoroughly enjoyed the comfortable bed for play and sleep. We elected to have housekeeping services every other day. There was more than adequate towels and paper supplies. Checking in and out was seamless. Instead of taking the stroller up and down, it was checked by the concierge and held until we were ready to pick it up. The hotel is well maintained. There was complimentary full hot and continental breakfast as well as daily afternoon snack of cold cuts, cubed cheese with crackers and pita bits. For sure service dogs are allowed. I am uncertain about pets in general.

I have stayed at this hotel on business a couple of times now and the people who work here are game changing good at what they do. My most recent stay has been over the past two weeks where I have been lucky enough to have my partner and fifteen month old daughter staying with me. The staff have been altogether incredible. From the front desk, to the cafe, housekeepers and maintenance, everyone has been personable and accommodating to two, first-time parents making the best of a sometimes challenging work/life situation. It has been some of the best service I have had in a hotel and I travel a fair bit. The hotel itself and the amenities are good, maybe average, and the price point is a bit high in comparison to others in the neighbourhood. I think adding a full service lounge would be a nice improvement. Room had a good view and its nice to have the kitchette on a longer stay. Will be back and can't say enough about the staff.

I love hotel! Great locations with so many restaurant and other amenities in the area. Love that it's connect to a GoodLife and a great Italian restaurant! The rooms are clean and new. Best part is the mini kitchen that I can cook breakfast and have a fridge for snacks and drinks.

Perfect location. We went to Metrotown and later.took the sky train downtown. The staff was very friendly and the rooms were excellent. They had a small mishap but they fixed it very quickly and without much of a fuss.

Well appointed rooms, very clean and functional. Location is great and easy to get to. Friendly staff too, breakfast is very well laid out.