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356 $
AC Hotel Gran Canaria by Marriott
🌍 Spain, Las Palmas de Gran Canaria, Eduardo Benot, 3-5
● Center: 230 m
🌞 Beach - 4 min
🧭 Coordinates 343 EUR
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Rooms and prices
2 guests
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Standard Double room
Wireless internet, air conditioning and minibar
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Standard Double room with balcony
Wireless internet, air conditioning and minibar
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Superior Double room with ocean view
Private bathroom
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Double Junior Suite with ocean view
Air conditioning and private bathroom
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Double Junior Suite with balcony and with ocean view
Wireless internet, air conditioning and minibar
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Master Suite with ocean view
Private bathroom
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Description
Modern hotel allows you to combine leisure and work. He still removed from the beach and the harbour offers spacious rooms, stylish interior and all necessary amenities for a comfortable stay.
Built: 1970
Renovated: 2001
Location: Las Palmas, 24 km from the island's airport.
Consists of a 25-storey building.
In total 227 rooms.
Beach: public, sandy, 250 m from the hotel (3 coastline). Umbrellas and sunbeds for a fee.
On the hotel territory: outdoor pool, bar, Breakfast room, Desk, Elevator, 7 meeting rooms, Laundry, safe-Deposit box at front Desk
Attractions: fitness centre
The distance to the nearest airport is 24 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Public parking is possible at a location nearby (reservation is not needed) and costs EUR 16.28 per day.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, No prepayment
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
Rooms
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Coffeemaker
Internet
- Free Wi-Fi
Transfer
- Airport transportation (complimentary)
- Car rental
- Taxi booking
Languages Spoken
- Spanish
- German
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Library
- Sun Deck
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Next to the beach
Business
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Sauna
- First Aid Kit
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 270 m. It takes 4 minutes To the beach!
The distance to the sea is 250 meters
Street view
Google panorama
Video: AC Hotel Gran Canaria by Marriott, Las Palmas de Gran Canaria, Spain
Map
Reviews
20.12.2024
Great location. Received a really warm check in on arrival and the staff did seem really helpful and happy to work there. My request for my room allocation was met and I was happy with my view from floor 20 which was fantastic (the main reason I booked the hotel). However, it’s sad to see the property hasn’t been invested in many years. Any good hotel should refresh their rooms every 7-10 years at the very max. This isn’t the case here. You certainly pay for it to be much better than it is. Both bathrooms and rooms need updated. No seating or ashtray provided on the balcony which I found bizarre. My room smelled awful, either an air-con or drainage issue. I was only there for one night so didn’t complain. Only the glass door had been cleaned, when I pulled back the blinds to open the full windows to check out the view the windows were embarrassingly dirty. Pool area was cool, but again needs some work done to the buildings exterior and interiors. Unfortunately, I presume a greedy franchise owner is not willing to invest in this property, which is unique and has the potential to be something special again with the right owners or commitment to long term investment.
06.11.2024
(max) 2 star experience in 4 star hotel
Mold smelling room and at least the entire 13th floor. Bathroom smelled like urine and leaked on the floor, this was fixed though after we complained. In hindsight we should have asked another room immediately.
Breakfast could have been good but it was so poorly managed by the staff that it mainly made us frustrated. Half of the trays empty all the time (we did vary the time arriving to breakfast) and staff filled them occasionally one item at a time. Also you had to ask for plates, cups, cutlery every morning as there weren't everything available - or you could "steal" from tables where they were set here and there. I have been in several 3 star hotels that have a lot better breakfast and service as AC hotel GC did.
Location was excellent, that's the best part. Front desk staff professional.
I don't recommend this hotel, it's not worth the money.
Mold smelling room and at least the entire 13th floor. Bathroom smelled like urine and leaked on the floor, this was fixed though after we complained. In hindsight we should have asked another room immediately.
Breakfast could have been good but it was so poorly managed by the staff that it mainly made us frustrated. Half of the trays empty all the time (we did vary the time arriving to breakfast) and staff filled them occasionally one item at a time. Also you had to ask for plates, cups, cutlery every morning as there weren't everything available - or you could "steal" from tables where they were set here and there. I have been in several 3 star hotels that have a lot better breakfast and service as AC hotel GC did.
Location was excellent, that's the best part. Front desk staff professional.
I don't recommend this hotel, it's not worth the money.
17.09.2024
Below Expectations
Good location, the staff was friendly and responded to the issues they could solve. During our seven-night stay, the sheets were changed once after we requested it. The hotel has a serious humidity problem and urgently needs repairs and restoration. After a certain point, the smell made you feel sick. If I hadn't prepaid for the stay, I would have changed hotels.
Good location, the staff was friendly and responded to the issues they could solve. During our seven-night stay, the sheets were changed once after we requested it. The hotel has a serious humidity problem and urgently needs repairs and restoration. After a certain point, the smell made you feel sick. If I hadn't prepaid for the stay, I would have changed hotels.
20.07.2024
I had a very disappointing experience with the AC Hotel Gran Canaria by Marriott. I initially booked a room through their website coming from Google Maps link, which defaulted to a reservation date of September 4th. I changed the date and made the reservation. However, the confirmation page still showed the original date. Confused, I called the hotel for assistance.
The support representative I spoke to asked me to call back on Monday. I explained that I simply wanted to make a reservation and not resolve a problem, and requested her help in booking a room. She asked for the number of guests, and I mentioned it was for myself, my wife, and our 11-month-old twins. To my shock, she told me that the hotel policy only allows two people per room and that we would need to book two separate rooms. I questioned the logic of splitting a family with babies under one year old, but she insisted this was the rule.
I found this policy unreasonable and customer service unhelpful, leading me to cancel my plans to stay at this hotel. This experience was frustrating and left a very negative impression. I expected better from a Marriott property.
The support representative I spoke to asked me to call back on Monday. I explained that I simply wanted to make a reservation and not resolve a problem, and requested her help in booking a room. She asked for the number of guests, and I mentioned it was for myself, my wife, and our 11-month-old twins. To my shock, she told me that the hotel policy only allows two people per room and that we would need to book two separate rooms. I questioned the logic of splitting a family with babies under one year old, but she insisted this was the rule.
I found this policy unreasonable and customer service unhelpful, leading me to cancel my plans to stay at this hotel. This experience was frustrating and left a very negative impression. I expected better from a Marriott property.
25.04.2024
From my experience here I am very impressed. Yes, the hotel seems dated compared to others but everything was near perfect. The service at the front desk was amazing, with friendly and well presented staff who really made our stay better, we were checked in early and given a better room than advertised. Our room was cleaned daily in the afternoon, and everything topped up. The bathroom was perfect size (although I have to fault the door for not only not having a lock on it but also having quite a decent gap between the door and the frame on both sides. This as well as the mirrored frame means that privacy isn’t the best).
The rooftop pool was really nice, it was always quiet and there was plenty of sunbeds free. Was very relaxing compared to the beach.
For €70 / night it was definitely worth it, just remember you’re not only paying for the room/service, you’re also paying for the convenience of being so close to so many local attractions, such as the museum, aquarium, shopping centre and the beach, which were all at max 10 minutes walk away.
The rooftop pool was really nice, it was always quiet and there was plenty of sunbeds free. Was very relaxing compared to the beach.
For €70 / night it was definitely worth it, just remember you’re not only paying for the room/service, you’re also paying for the convenience of being so close to so many local attractions, such as the museum, aquarium, shopping centre and the beach, which were all at max 10 minutes walk away.
14.01.2022
Very good Marriott brand Hotel. The staff at the front desk were really helpful and friendly. I got recognize as a titanium member and got a room upgrade which was very nice. A suite with a nice view. Service is perfect, location is convenient.
The restaurant is a bit weird tho, i wanted to drink a cocktail but every day, they said " no cocktails tonight"
The restaurant is a bit weird tho, i wanted to drink a cocktail but every day, they said " no cocktails tonight"
04.12.2021
Good hotel, with very comfortable rooms. Nice staff.
Breakfast is ok, but I think it is expensive for what you get. I think it is €18, and is a cold buffet.
Breakfast is ok, but I think it is expensive for what you get. I think it is €18, and is a cold buffet.
20.11.2021
Nice view but a bit worn down for a marriott owned property. The shower was lukewarm at best... For almost 400 euro a night i expect better guys...
10.10.2021
As a Titanium member of Bonvoy, they did not disappoint! Junior Suite was very comfortable and spacious. Shame we didn't stay longer.
09.09.2021
Nice rooms, food not too great, pool wasn't open and gym is very basic. Good location for shops and beach
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Frequently asked questions about AC Hotel Gran Canaria by Marriott
How much does it cost to stay at AC Hotel Gran Canaria by Marriott?
The cost of living in AC Hotel Gran Canaria by Marriott depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from AC Hotel Gran Canaria by Marriott to the nearest beach?
It takes 4 minutes to reach to the nearest beach.
What are the check-in and check-out times at AC Hotel Gran Canaria by Marriott?
Check-in at AC Hotel Gran Canaria by Marriott is possible from 15:00, check-out is until 12:00.
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