Exe Las Palmas

Every thing was very good. The location was amazing. The room was clean and comfortable.breakfast was good.there was a woman in front desk that was very kind and polite and helpful. Thank you for everything.

The room was nice with comfortable beds and such, but in need of some repairs. A socket for hairdryer in bathroom was broken and a windowlock too (the window couldn't close completely so you could be disturbed by streetnoice.)
And again a common hotel-mishap. Not enough towels. People with long hair could use another small or mediumsized when stepping out of the shower...

The hotel staff were incredible - NATALIA - to be specific went above and beyond, when there were minor issues out of her control, she was professional, helpful, patient and always friendly. Most hotel staff were English speaking and Natalia always went the extra mile to make sure we were looked after and getting good service and she is the reason we will return to the Exe soon!
The housekeepers were also wonderful and always willing to help and cleaned our room everyday that we were there.
The hotel is in an excellent location, convenient to the beach, restaurants and shops.
The pool and jacuzzi are great- spent most of the time there (and at the beach) there is a lifeguard there at all times and rooftop terrace is lovely with plenty of sunbeds and a bar where you can order food and drinks for a limited time.

Great location, 10 min walk from cruise terminal and 1 steet back from the beach on a fairly quiet road.

Staff friendly and helpful.

Restaurant wasnt open in November for lunch or evening meals , but open for breaksfast if booked.

Top floor has a small pool and sunbeds etc but the bar was only open 12pm to 4pm which i thought was limited and no other place in the hotel to get a drink...

A few steps into the hotel entrace so watch out with luggage.

We stayed for 8 nights at Exe Las Palmas and had a lovely time! The hotel is in a good location, right by the beach and within walking distance to some great bars and restaurants. The room is nice, spacious, but a little outdated and a lot of things weren’t stable, for example the draws on the bedside tables broke immediately and the desk legs were unstable. The shower wasn’t powerful at all and the temperatures were really temperamental (bathroom was lovely though and the best part about the room). The staff were great and always on hand and really helpful. The pool was small but always clean (doesn’t open till 12 though). Breakfast was included but wasn’t overly exciting; the selection is poor and some of the food was cooked in far too much oil. Wifi is terrible!! For someone that had a limited amount of mobile data for my trip it wasn’t great. The connection is always unstable and rarely worked for longer than 10 minutes. Overall, we had a lovely stay and would recommend this hotel if you aren’t looking for luxury!

We stayed here for 3 nights in Jan 2023. Clean, great staff, good breakfast to get you started for the day and central to lots of great eating places. Rooms are dated but we are only there to sleep and shower. Rooftop pool bar closes at 1700hrs in winter. No bar inside for evening drinks but there is a great little wine bar next door. Bus stops within 5min walk. There is a 4€ per 24hrs car park about a 15min walk towards the cruise port/ supermarket. 25mins via car from airport. Only down side was the noise in the morning. But it is a busy city.
We stayed again in April 2023 for 4 nights... Staff remembered us which is really nice. We will be back.