Hotel Riu Palace Maspalomas - Adults Only
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Rooms and prices
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Description
In this hotel 368 rooms.
The distance to the nearest airport is 32 km.
Policies and conditions
- Children are not allowed.
No cots are available.
No extra beds are available. - No parking available.
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, No prepayment
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Newspapers
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Cable TV
- Minibar
- Hairdryer
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Laundry
- Dry-cleaning
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Free Wi-Fi
- Internet
- Car rental
- Spanish
- German
- English
- Multi-language staff
- Sun Deck
- Outdoor pool
- Pool facilities
- Next to the beach
- Conference Hall
- Windsurfing
- Diving
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Spa
- First Aid Kit
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 160 m. It takes 2 minutes To the beach!
The distance to the sea is 740 meters
Street view
Video: Hotel Riu Palace Maspalomas Adults Only, Maspalomas, Spain
Map
Reviews
It's not often that the hotel exceeds anything you see in the brochure but this one certainly did, from the friendly welcome, the poolside service, the quality and luxuriousness of the rooms and the choice of restaurants and menus.
We saw some amazing sunrises and sunsets over the dunes, but in all honesty the hotel was so lovely we didn't venture outside very much! It was different for not having any children in the hotel and made it a very calm and quiet atmosphere. We would highly recommend it and hope to return.
Now lets discuss the staff, so many familiar faces, so no turn over they must be happy. Yes they remember you as well how good is that. Service always with a smile nothing too much trouble, never an off day. The unseen staff are heros, the rooms spotless, not even the cruise ships are doing an evening turn down service, but here it remains a simple luxury. The food is outstanding with choice and quality, the waiting staff always on hand, you can watch the management in action at meal times and its like a well run machine with not one misfire. My only feedback would be the entertainment this year was a bit hit an miss maybe the outstanding alto sax and piano player put the others in the shade, but the generous measures of G&T soothes all. To sum up its a place to chillax, be served and looked after, we shall be booking again once home.
Food options limited and pretty much very same in the buffet restaurant. Krystal menu was a winner and we dined here 3 times over the time spent in Riu. The Oasis menu was disappointing.
House keeping kept the score high. All hotel staff very nice. If you’re looking to spend time at pool and not looking for much more then this is the place to be. I just missed the “extra” touch I normally get from a 5 star hotel.
Staff is extremely friendly. We were impressed. 😍😍😍
Food (buffet) is good to very good. Does taste a bite lame sometimes. Very good wines (try the local ones) at reasonable prices.
Nice pool with enough space. And since it an adults only place: it's nice and quiet. 😊👍
All in all the perfect place to chill. ☀️😁😃
Evening program could do with some more modern (party) music.
Magnificent vue over the dunes in the seperate restaurant El Oasis belonging to the hotel , less choice but good quality .
Some minor details make this more a 4 * SUP than 5 * .
But than again congratulations to the staff who are very well trained and offer a very good service .
Also adults only makes it a good place to enjoy and relax .
Outside the hotel not as cosy compared to the other side of the dunes at Meloneras .
Now, onto the positives :) The hotel is in a perfect "signature" location, beautiful, spotlessly clean, with amazing staff across all departments. It's worth getting a room with a sea view and dunes; the view is truly unforgettable. Perfect rainfall shower! The food is generally of great quality and variety. Although it didn't sit well with my stomach, I liked the taste and believe everyone can find something suitable. We dined at the Spanish restaurant and Crystal (make sure to book in advance via the RIU app!). Both were a nice change from the standard dinner buffet. The food wasn't exceptional, but the service was perfect. In Crystal, playing some music could enhance the atmosphere. The pool areas and gardens are beautiful, with plenty of space for everyone. I personally preferred the smaller pool. The bar service by the pool is excellent, very courteous, and the food is great.
Overall, I feel we received excellent value for the money we paid. A suggestion for management: allow tips to be paid via credit card. I felt sorry a couple of times when I wanted to tip wonderful staff members but couldn't because I don't carry cash, and I believe many others don't these days. All in all, it's a perfect vacation spot with a few minor areas for improvement.
If I had to mention one team member, it would be Scarlet (waitress), a shining star and a true asset of Riu Palace!
Hotel is adults only but should be described as 60 age plus guests only as well. We are Latin in our mid 40's and it was completely boring for us at the hotel. We felt like staying in a retirement very quiet complex and we spent most of our time outside of the hotel, even for the meals. We will not recommend it at all for younger couples. No exposure to Spanish culture or real canary cuisine at all.
Location is nice due to the Dunes but these are not exclusive to the hotel and you can visit them in any case.
On the good side, the cleaning of the hotel is very good together with the kindness of the waitress and cleaning personnel.
This was probably the quietest hotel I've ever stayed at (we travel 3-4 times a year). There is no music playing by the pool, entertainment is aimed at age 60+ and there is never piano players or anything in the buffet. All of those things are different at other Riu's, which we have attended a few times in other countries.
The rooms are the best feature. Very clean, shower is amazing and staff throughout the hotel are very friendly.
We also tried the spa, and it was around £100 euro for an 80 minute "massage", which was so light, it didn't feel like I'd had one 5 mins after I left. The massages also are designed for old bones, as it was a gentle rub at best...
The dunes are lovely, but is not at all exclusive to the hotel, as there is a public footpath that passes through the middle of the hotel to get to the dunes, so you can stay anywhere nearby the dunes and still see them easily. There is one small overlook which was nice of an evening until about 8.30/9, and even the music stopped then (bed time I guess?!)
The hotel is suited well to the older generation, so I wouldn't ask for many of these elements to change as they obviously know their audience but know if you're younger than 60, you will quickly bore here and need more, especially with half board.
Frequently asked questions about Hotel Riu Palace Maspalomas - Adults Only
How much does it cost to stay at Hotel Riu Palace Maspalomas - Adults Only?
The cost of living in Hotel Riu Palace Maspalomas - Adults Only depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Hotel Riu Palace Maspalomas - Adults Only to the nearest beach?
It takes 2 minutes to reach to the nearest beach.
What are the check-in and check-out times at Hotel Riu Palace Maspalomas - Adults Only?
Check-in at Hotel Riu Palace Maspalomas - Adults Only is possible from 15:00, check-out is until 11:00.