ibis budget Tours Centre Gare et congres

Apart from the location, I would not recommend this hotel. The rooms are terrible, the Wi-Fi wasn’t working, and I even found small house centipedes (see attached photo). Housekeeping is poor—shower gel was never refilled, and the bathrooms have seepage and aren’t cleaned properly. The air conditioner is just for show and doesn’t work. Even if you’re out of options, it's a no-go. Also, the breakfast is just average with limited options.

Reception staff are polite and helpful. Rooms are very, very small, bathroom was dirty, breakfast was good.

Very warm room (even with the air con on).
Old tired bed and bedding.
Such a slow lift and weren’t allowed to use the stairs.
Location was tiny bit isolated from main centre.

On our return at 22h00, from our long tour at the city of Tours, we found the door of our room completely open, with our things exposed to everyone passing by in the corridor and the temperature in the room at 14 degrees, as indicated by the thermostat room's. We immediately reported the incident to the front desk and the response we got was "I will note it in the front desk book so the morning shift will be informed"!!!. No one, at that moment, came to do an autopsy on the site and no one asked us the next day if anything was missing from our things. At night, we and our two small children (4 & 6 years old) slept in a freezing room that hardly reached 19 degrees just before check out the next day morning . Finally, we were impressed by the bad reaction of the breakfast hall attendant, which was paid extra for 4 people, when our four-year-old son did not drink the cup of chocolate he had chosen.