Villa Elia

Please don't be fooled by the high scores of this hotel.
Overall it was a terrible stay. First, we were placed on the 4th floor and the rooms were very hot on this floor. The AC was very old and was not able to cool down the room. We asked for another room on another floor but we were informed that there was no availability. Second, the staff was not helpful at all. Only the girl that was serving the breakfast was smiling. The men at the check in and check out were not welcoming. Third, the room was very poorly equipped. The curtains were falling off of their places! There was no way to successfully close the curtains. The toilet flush is leaking so the water never stops filling the toilet. There is a constant noise from the bathroom. The shower cabin is missing it's lids because the lids were removed from their places where they were supposed to be. You have to unavoidably wet the whole bathroom while taking a shower. It is impossible not to. The toilet bowl has very dark marks and looks very gross. The water was pooling in the sink. The mattresses were extremely uncomfortable. Two of the four mattresses felt like they were broken as there was a significant downward collapse around where a human's torso is supposed to be. Also mattresses had a lot of stains on them. There were very few plugs in the room and no plugs near the beds. My dad uses a CPAP machine and there was no bedside near the beds in the second room.
We had to place that on the floor. In sum, nothing was really convenient in the room. There were no nets on the windows so it was not possible to open the windows.