Hotel Des Geneys

Outstabding service. The owner and the entire stuff were SO nice, professional and kind.
They really did everything so that we feel comfortable. The location is also great. We'll definitely come back!

We stayed for a week and had a great trip! if you're going there to ski it's the perfect place !

Rooms-
Basic as other people have said but comfortable beds, well cleaned, mountain views, everything you need if you just need a place to sleep then go off to ski

Staff
Really made the holiday, so kind and generous and keen to help with anything they can. We had quite a few random requests (including a kettle) and they were so happy to help. The waiting staff were great, they got to know us at dinner and that we always liked a bowl for oil for our bread so we started finding this ready and waiting each day a lovely touch!

Food
Buffet breakfast which is tasty and varied, lovely fresh pastries and plenty of eggs! Dinner is a buffet starter (careful not to fill yourself up) then 3 course meal. Less options if you are vegetarian but there is always one choice on the menu

Overview- People complaining are probably expecting 5* amenities on a 3* budget, value wise you get a lot. It's a great family run hotel and people should support what they are trying to do

Absolutely love this hotel. It has a lovely atmosphere, created by generations of being a family owned and run business.
Everyone is so attentive and you are made to feel so welcome all the time. It's better than a home from home.
The bedrooms are large and airy with amazingly comfortable beds, which are so big both of us can stretch out and have room to spare.
The rooms we've stayed in have had spa baths in good sized bathrooms that are well equipped and have the usual hair dryer and toiletries.
The restaurant is an experience you must try, even if you don't stay in the hotel.
For residents the breakfast variety is really good and there's plenty of everything to set you up for a good day's skiing or walking.
We've not had lunch yet but the menu always looks so good.
Dinner however is something we look forward to after a hard day in the mountains. There's a fantastic buffet course to start with a variety of salads, meats, cheeses and special, local dishes. The pasta or rice course is beautifully balanced and is again usually a local dish. The main, meat course is a hearty dish, again of a local origin. After all that food, if you can manage it, there's a choice of cheeses or desserts that you really must try to leave room for as they're delicious.
After dinner there's a lovely set of lounge areas and side rooms to relax and enjoy a drink or a game of cards, watch TV etc.
If you bring your own skis or boots there's a warm boot room in the cellar with handy access outside to the hotel mini bus that runs to Campo Smith in the morning. If you miss this though there's a bus stop about 200 metres down the road.
Many guests return to Hotel des Geneys for years and years, ourselves included. Try it at least once and maybe you'll be charmed by it too.

Lovely family run hotel.

The hotel is in a central location, with good access to pistes and shops, it's clean and tidy if a bit dated, The food is good. It has all the amenities you would expect from a mountain hotel

Nice family hotel.

This is a lovely, family run hotel, with a homely feel and traditional decoration. It's not far from the buses to Campo Smith, Melezet or Jafferau, all of which are within a few minutes ride.
The staff are lovely and are always bright and cheery. We arrived during Carnivale, before Shrove Tuesday and the whole town was busy but the staff at the hotel made sure we were well looked after.
The room we had was comfortable and clean, although a little dated. If anything this added to the feel of the hotel.
There are racks in the basement, which is heated, for skis, boots and bikes. We found these sufficient enough to dry kit out at the end of the day.
In short, if you're looking for a boutique hotel then this isn't it but it's a comfortable, Italian 4* family friendly hotel.