Hotel «Belvedere»

View from the room was lovely and rooms are clean. Staff are quite rude and their impression of ‘customer service’ was interesting. The people in the room next to us had their dog with them, during our stay their dog had crawled under the balcony separation and done its ‘business’ on our balcony. My partner almost stepped in it as he went outside to take in the view, obviously not what you want. Of course we went to reception with this and their response was less than satisfactory, not that we expected compensation in any way for dogs pooping on our balcony, but the ‘it’s not really our problem attitude’ was shocking, to then be pestered about a bill for eating in the restaurant (which I don’t recommend, average food for extortionate price) which of course we would have paid upon check out. I would avoid sadly.

Old and dirty rooms. When we came we asked to clean our room, because there was a lot of dust on the floors. If you put something on the shelfs it gets dirty from dust too. So rooms are far away from that what they show in the photos. Breakfast is poor. Two good things about this hotel is lake view and pool.