The Banjaran Hotsprings Retreat

The entire hotel to the staff attitude all point towards good service. The amenities are mind-boggling where you never expect from other spa and wellness resort. It is definitely worth it for the price. It’s a great place to disconnect from the busy world and be intune with yourself and your wellbeing

The service was very good and they decorated the room after knowing it was a birthday staycation.

Good breakfast with vegan and vegetarian choices. Love the freshly made juices

Beautiful retreat experience, the weather is cool due to the natural environment. Free entry to the Lost World of Tambun which is surprisingly nice! Food and wine at Jeff’s Cellar is amazing! The Pomelo is also serving wonderful breakfast and awesome fruit juices. Thank you!

An amazing experience all round. We weren’t enjoying Ipoh at all until our check in here. They had a lovely welcome for my girlfriend’s birthday. The facilities are all excellent. It feels like you’re in the jungle at times, monkeys to be seen and beautiful birds. The resort is big enough that it never felt crowded, and the food that we ate was perfect! The villa was comfortable and cleaned twice a day, while the hot tub is a lovely perk and the little pool.
Couldn’t recommend this enough as a getaway, where you wouldn’t have to leave until checkout.
The only thing I’d say, as an Irishman, is that I thought Jeff’s cellar might have had a better selection of Irish whiskeys. Would return happily.

Service was excellent. The resort was really beautiful and peaceful. You really feel like you're not even in Malaysia at all! The breakfast was really good! Had a wide selection of western and local delights. And it's ala carte buffet so they cook it whenever you order! Drinks are complimentary in your room. Jeff cellar was amazing but do note there's a dress code and it's set meal and dining will take 2.5hrs.
Surprising I was not bitten by any mosquitoes. But the spring water in the room was not hot enough... the pool was a little dirty which I feel can be improved... overall though a very nice experience and will definitely come back again!

Best and super relaxing resort. Peace of mind that you can have all day long

It was like stepping into heaven on earth, a place of absolute serenity and bliss. The views all round were gorgeous, in every direction we looked. Loved the service as well. The one bad thing: lots of mosquitoes.

The hotel really lives up to its description as an oasis away from the city. I loved how it was located away from the hustle and bustle of the central city area, amidst beautiful nature. The hotel had several unique amenities such as the fish pool, meditation cave and crystal cave which were amazing to be be in. We booked a lake villa which had its own hot tub and private pool, as well as a nice balcony with a scenic view of the lake. All staff were very friendly and provided excellent service, and we also enjoyed dinner at Jeff’s Cellar - a mind-blowing experience with a delicious 10-course menu in a gorgeous 260-million-year-old limestone cave.

It was an amazing experience with natural environment, hot springs, delicious breakfast and friendly staff. Thanks for the great experience.