Koh Tao Coral Grand Resort

Staff has been awesome, very friendly and gave good information. BUT, and a big BUT.

Beds : Hard as wood! We were thinking to use the mattress of the long chair on the beach instead of our room mattress. Seriously, if you use the word "resort" please have mattress to an minimal confort standard.

Noise: no issue with the bungalow near the beach, however if you take a room near the lobby, brace yourself all night for Toads, monkey, rooster and neigbor! Sound Isolation is poor to none.

The location is great, and I’m sorry to say but not much else at this hotel is! A dead cockroach greeted us at our check in which was lovely, followed by dirty sheets that were not changed over the 4 days we stayed there, and a room covered in mould. We were so disappointed with our stay when the photos look completely different to the reality. The pool is really great but I couldn’t recommend anyone to stay here.

Apartments had no fridge and bed sheets and pillows are very old and dirty. It's a budget resort.
Guy at the reception always looked not bothered. Not like a typical Thai person. They are usually very helpful.
Pool is nice and location is away from all the beach clubs so it's much quite at nights.

We were super disappointed! The entire complex is extremely run-down, broken and neglected. The shower and bathroom in general was really dirty. The hotel has no electricity for at least an hour every single day, which means no air conditioning, no wifi, no hot water, nothing! BTW worst wifi ever! Every hostel has better wifi! We asked several times and were always told they would fix the problem, but it only worked a little bit for 1-2 days in our cottage. Really sad. We always had to go to restaurants for wifi to plan excursions because at the hotel not even Google Maps loaded with their WiFi. WiFi only worked reasonably at the reception. Also the way to the beach is full of trash and bags, which looks not nice. The cabin is very dark, you don't really have much daylight as there are only two very small windows. The „view“ from our cottage was just dirt, trash and cables. The pool is okay and the staff is friendly and it's located right on the beach, which is nice but that’s it. We wouldn‘t come back and would never recommend this accommodation. They really need to renovate their cottages and work on the wifi and cleanliness!🥺

Good:
Location is great.
Friendly personnel
Bad:
Mold in bathrooms
Rooms not cleaned properly
Leaky roof
Outdated
Dangerous water damage
Stains everywhere
*this was the captain suite and it was the most unclean place we have ever stayed in. There were insect nests in the walls. The whole bungalow is falling apart. There's mold in the bathrooms and the whole thing looks like it's a bad storm from falling apart. They shouldn't be allowed to rent this particular bungalow out just because of its unsafe conditions. We had no option to stay somewhere else because everything was booked out elsewhere. I've never felt more uncomfortable or gross sleeping anywhere else. The only thing that made it bearable was the location, the ocean, the pool, and the view, which we enjoyed under the circumstances. I was with 2 small kids and it made me sad to have them sleep in these conditions. We tried to make the best but if you have a choice, don't stay here.