Palm Leaf Resort Koh Tao

6/10 and not recommended.
Reasonable price- less then 100$ a night as Koh tao is a pricy island.
Value for money- somewhere in the middle.
Cant say you get a good deal for what you pay, but also its not bad.
location is ok.
on the very end of sairee- not bad but also not that good. Walking to center would take too long.
If you have a scooter - getting around is quick and easy.
Bungalow is nice, having a small balcony and place to dry your clothes.
Comfy bed.

Major Cons:
- LACK of service attitude & not friendly staff.

Before booking I saw some review about bad staff attitude, being not nice, not smiling etc. They were right!!!
Upon arriving and after a very long way (directly from Chiang may) we wished to do check in and take a rest.
The resort manager explained all essentials at the front desk, but tried too much selling us tours.
We explained we are tired and want to check in first, so the lady then started to offer us the resort bike rentals
(She also wanted 300 a day for honda click while you can get it 180-200 a day outside the hotel).
Not cool.

At another time we took a cocktail on the beach.
Resort bartender gave us that look and asked "only one?"
Not cool & pathetic. Know your place, do your job and DO NOT push your guest to buy services if they don't want to.
Very rude and bad attitude which I never encountered in Thailand and that's my 3rd time visiting here- never.
Resort staff that simply want to sell you and dont really care about their guests.
Absolutely poor attitude.

- Bungalow - very old and small. Every step you make you hear the entire bungalow shaking.
Doors are old, not closing all the way.
- Shower - very bad and too old design. floor is un-even, so after every use there will be water remains all over.
To wash your hands you have to stand in the shower. Hot water- not always.
Overall - not recommended.

This is a fab location and the rooms are lovely!
The lady who manages/owns the resort is quite grumpy, dont expect too much customer care.
Go snorkeling right around the rocks on the right hand side, stunning coral garden!! We saw the Harlequin Sweetlips fish every day.
Warning: watch out for the cup of mud at breakfast... i think its supposed to be coffee 🤣🤣