A-Na-Lay Resort Koh Kood

Horrible Experience at A na Lay Resort - Avoid at All Costs!

We had the misfortune of staying at A na Lay Resort in เกาะกูด, Thailand, and it was by far the worst experience we’ve ever had. We traveled all the way from the USA, only to find a place that is severely outdated and falling apart.

First, the bathroom door was practically falling off its hinges. The hot water was barely a trickle, more like a dripping rain than a shower. The refrigerator in our room was not just old but also incredibly rusty. To make matters worse, we found a cockroach in our room, which was absolutely disgusting.

The so-called "hot tub" took over an hour to fill, only for us to discover that the machine wasn’t even working. We were left with a tub full of cold water. The food at the resort was subpar at best, yet they charged exorbitant prices. To add insult to injury, the owner's nephew kept walking around the dining area, reminding everyone that they would be charged ฿2000 for any leftover food. This constant harassment completely ruined our appetite and dining experience.

Additionally, the air conditioning in our room barely worked, making it impossible to sleep comfortably in the sweltering heat. The resort grounds were poorly maintained, with overgrown weeds and broken pathways, creating an unsafe and unappealing environment. The staff were unhelpful and seemed indifferent to our concerns, providing no assistance or solutions to the numerous problems we faced.

Overall, A na Lay Resort was an absolute nightmare. We urge everyone to avoid this place at all costs. Don't fall into the trap of their misleading advertisements – save your money and stay somewhere that values its guests and maintains basic standards of hospitality. This was our first and definitely our last time at A na Lay Resort.

Pros: exceptional beach, views
- ground & house keeping staff are very friendly & helpful!
- Reception staff are courteous only until issues arise

Cons: resort is NOT accessible, extremely unsafe as far as walking around resort especially at night
Walkways are uneven, pieces of wood are missing from board walk, boulders are in the middle of main walkways
- restaurant is empty for lunch & dinner, tourists look for better tasting, much bigger portions & less expensive options from restaurants minutes from the main road

We got a bungalow for three person. And the extra bed was like sleeping on wooden floor. Room was nasty looking. Price per night was so overpriced. Sink was fallen out of wall.

E: After asking the about the bed they bringed 3-5cm thick matress so no any help.

Highly not recomended this place

Photos and description are very different than reality. Walkways and buildings have plenty of decay damages. Staff are polite and friendly, food good.