Pattara Resort & Spa

Beautiful architecture and surroundings, with a big pond of lily pads, such a relaxing atmosphere. The deluxe double room was beautiful and spacious with a large bathroom and a nice terrace overlooking the pond. However, despite booking for 3 guests, the room was not properly equipped. Instead of an extra bed, the staff converted the sofa into a makeshift bed with a thin mattress, which was very uncomfortable. This setup should not be marketed as suitable for 3 guests, and charging extra for it felt unreasonable. The staff showed little concern and had we known beforehand, we would have booked 2 rooms for a more comfortable stay. WiFi was very slow and the aircon was loud.

The hotel restaurant served good food with a pleasant atmosphere. Breakfast was enjoyable. However, it was surprising that no desserts were on the menu. The service was very slow, we waited over 30 minutes for 2 drinks and an hour for room service, which was quite frustrating.

Overall, the setting is beautiful, but service and room arrangements need improvement.

The hotel has a beautiful green area and a large pool. Unfortunately, it is a bit outside of the city center. The selection at the breakfast buffet is unfortunately not very large, or rather, there is the same food every day. The rooms are unfortunately a bit older, or rather, the furnishings leave something to be desired. Furthermore, the air conditioning is very loud and some cannot be adjusted properly, or rather, there is no temperature difference no matter how you try to adjust it, it is just cold, so that everything in the room becomes damp. It's a shame about such a beautiful facility...