Sunis Efes Royal Palace Resort & Spa
Rooms and prices
Description
Spa resort hotel on the Aegean sea. It offers luxurious rooms, stylish interiors, Spa facilities and plenty of entertainment for children and adults. The hotel is suitable both for families and for youth recreation.
Built: 2015
Location: 17 km from Kusadasi, 2 km from the airport Izmir.
Consists of one 5-storey building.
The hotel has 460 rooms.
Total area: 450 m2 52.
Beach: own sandy beach and platform 50 m from the hotel (1st coastal line). Umbrellas, sunbeds, mattresses, towels – free of charge. The length of the beach – 300 m.
Accepted credit cards: Visa, MasterCard.
Pets are not allowed.
On the hotel territory: 6 restaurants (5 a La carte), 9 bars, 2 conference rooms, 1 outdoor pool, physician services, elevators, email service, business center, Internet cafe (chargeable)
Attractions: fitness centre, sauna , Turkish bath , disco (entrance), massage (extra charge), table tennis (charge), Billiards (charge), badminton (charge), Darts (charge), beach volley (paid), scuba diving (charge), water skiing (charge), 3 waterslides, SPA
For children: 1 outdoor pool, 1 waterslide, mini-club (age 4-12), children's menu, restaurant – children's chair, children's Playground, baby bed (on request)
The distance to the nearest airport is 35 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Payment options: Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Pharmacy
- Outdoor furniture
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- TV
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- French
- Multi-language staff
- Turkish
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
- Nightclub
- Entertainment
- Barbeque
- Sun Deck
- Ping-Pong
- Parking
- Free parking nearby
- Water park
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Darts
- Table Tennis
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
- Extra decontamination measures
- Personal protection equipment for guests
- Additional measures against COVID-19
The hotel is located on first line from the shore.
From the beach 1 min. The beach is private, platform.
The distance to the sea is 20 meters
Street view
Video
Map
Reviews
The Animation Team was awesome, especially in the Evening- Mini Disco! (Great Work Mahir and Mahsun)
The Buffet at the Beach was okay but the Gözleme Lady is just awesome I ate like 15 or 20 pieces at lunch time….
The Wellness Area is also good (Gym and Massage) even though it is a little bit expensive.
I would prefer more Turkish Days at the evening buffet.
The Alcohol is okay, It depends which bartender make the cocktails. (Great thanks to Hassan! Best Bartender)
Long story Short - We enjoyed the time in Sunis Efes Royal ❤️ 8/10
they were so kind and be patient with us.
The hotel, setting and decor are 5*.
The food is good although maybe catered more so for other cultures.
There is lots to do so you won't be bored.
My biggest issue was the staff/service. Good service was a rarity. The good staff merely did their job, no one ever going above and beyond to make you feel welcome or special. I get it is a big hotel and staff are busy but I have been to many hotels where the service is a 100 times better. Some staff can't speak English, again I understand this may be a lot to ask but when working customer service I would expect the staff to be trained in some common used phrases. One day I got ice cream for my family, asked for vanilla and was about to be given anything, when I asked what flavour the ice creams were the staff didn't understand this simple question. My 12yrs old son would regularly be ignored when trying to order drinks or snacks by the bar staff. The bar staff being the worst of all, they come across as not being interested in the job and very arrogant. This really let's the hotel down as a whole. Like I say there are some good staff but you are lucky if you get these.
These are mainly the ones from from Asia and Far East who have a good understanding of languages. The yoga teacher from the entertainment staff is also very friendly.
The Turkish staff though are definitely in need of retraining.
My son made friends with the man who runs the shop Cashmere so he gets a special mention.
I did have an issue were our kettle in the room was leaking water. This had to be reported twice and took 2 days to resolve. I also had to mention to reception our maid failed to replenish our coffee, left us with dirty tea spoons and never replenished our toiletries, the latter never being resolved.
At the end of this holiday I was left feeling the same as when I arrived, not over fused about Turkey and in no rush to return.
Quality of food
Fish and fruits in all meal
The hotel is in an isolared area so theres no quick popping to a market or a shop you have to go by bus or taxi. There is also no cash point onsite if needed especially if you want to tip the staff.
Our first room we went to as you opened the sliding doors you looked into a 5 foot concrete wall not what you would expect from 5 star. We requested an upgrade but had to pay €180.00.
Majority of staff dont understand english and communicating can be a problem.
There was a lack of seating at dinner time especially when it got busy.The food was good and plenty to choose from.
Entertainment was not well rehearsed by whoever provided it and the kids evening entertainment was in german every night with the same songs blaring loud. The sound system would blare excessively loud until 23:30, some good songs but too excessive if you just wanted to sit outside and enjoy a drink. No other evening entertainment on offer not what you would expect from a 5 star hotel.
Not all the bar staff know how to make drinks properly namely cocktails, you would have a really good one down at the beach bar which was awesome and then later indoors the same one and it was well not great to be fair.
The onsite shop lacked products and no prices are displayed prior to purchasing and it is very expensive, almost feels like youre getting ripped of.
Would i recommend the hotel, yes but not as a 5 star hotel.
Before i wrote this review i wanted to check the other comments it is shocking to see soo many 5star reviews in the last hour it is soo obvious that someone is just commenting none stop to put the representation up..This is not fair for the people that takes comments soo seriously..We are a group of 10people paid over 240,000 Turkish Lira for a 2star service hygiene hotel food is decent up the rest unbelievable is definitely not very child or baby friendly.. Kids club is the worst one we have been in IZMIR.. Kids play in there for hours they have been in there 7days not even once it looked clean hygienic.. The baby high chairs should be the main thing that needs to be kept clean but not even once we got a clean one had the clean wipe it all the time before using. When you ask for milk for baby you get freezing cold one there is no chance for them to heat it ridiculous how can this be! I have been sent to 3different bars at night to be able to get some milk or a drink for my 2 year old because either they were closed or cleaning!
All the workers looks soo unhappy no one wants to do there job, the only smile friendly workers are the room cleaners ! When you even complaint to a manager they don’t even take it serious it seem like they are just after the money no one cares. We was sitting in level -1 bar section with the children when it was time for them to close they cleaned closed all the light and went the children were soo scared.
After a certain time there close most of the light in the hotel the air con gets closed after 10pm even if you ask them to open they just say okay but never happens.. I don’t even want to get in detail about the main restaurants buffet queues or even the table service , you cant even find a clean table to sit! don’t want to waste anymore of my time for this hotel! We work soo hard during the year to be able to go on holiday for a week wasted on a hotel that doesn’t deserve any penny!
Frequently asked questions about Sunis Efes Royal Palace Resort & Spa
How much does it cost to stay at Sunis Efes Royal Palace Resort & Spa?
The cost of living in Sunis Efes Royal Palace Resort & Spa depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Sunis Efes Royal Palace Resort & Spa to the nearest beach?
It takes 1 minutes to reach to the nearest beach.
Is there anything special for children in Sunis Efes Royal Palace Resort & Spa?
Sunis Efes Royal Palace Resort & Spa offers Water park, Children's playground and Kids' club specially for kids
What are the check-in and check-out times at Sunis Efes Royal Palace Resort & Spa?
Check-in at Sunis Efes Royal Palace Resort & Spa is possible from 14:00, check-out is until 12:00.