The Windsor - Asheville

We have just about stayed all over town in Asheville at this point and the Windsor is my personal favorite. It’s in a beautiful historic building. It is luxurious while still feeling cozy and intimate. The rooms have everything you need and are so thoughtfully styled. The location is walkable to all the good stuff. And the staff is so kind and accommodating. Highly recommend!

Killer place to stay. We rented a car but only used it once in 4 days as we walked everywhere. Beautiful building inside and out and incredibly accommodating staff.

The Windsor Boutique Hotel is fabulous! I celebrated my birthday weekend in Asheville and stayed at the Windsor. The historic building has so much charm. The rooms are large and clean and the staff will meet all your personal needs! I love this hotel!!
Thank you Elijah for your excellent service!

It was fabulous!! I went on a girls trip with 2 teenagers and the location was perfect. We never even saw our vehicle until check out. The rooms are more than just rooms, they are a whole experience and the staff was amazing. They went above and beyond to make our stay exceptional. We will be back!!

My husband and I stayed in room 201 in this really cute hotel. The location was fabulous. Walking distance to just about everything. Love the decor of the room and the space it offered compared to a typical hotel. It was cozy and had everything we needed.

I do have a couple of complaints and am only stating them because as an owner, I'd want to know.

We stayed for 4 nights. We came in contact with 4 different staff members. Only one was welcoming and greeted us everytime we left and came back. The other three didn't say a word to us. One of them even had to help me get into the door coming back in and he didn't say anything to me. It's almost like they didn't want to bother with us. Although they seemed bored. It's not hard to be friendly and inviting. I wouldn't like that if it were my hotel.

Another issue is the pull out couch. The worst mattress and springs I've ever seen. I'd replace that ASAP.

We really did overall love this place, that's why I gave it 5 stars. I truly do not want to hurt the business, but feel like these are two important concerns and can be easily fixed. Especially the customer service. Maybe a good talking to will help make someone else's visit more pleasant.

Thanks

The Windsor Boutique Hotel is beyond fabulous!! The one downside is the parking. They definitely go out of their way to contact you and explain the drop-off process as well as give you directions to their complimentary parking area a block away. Pay attention and drive slowly, or you will miss it. I noticed several reviews giving a poor rating based on parking alone. Do not let this deter you from booking! It's a quick walk, and once you check in to your gorgeous suite, you won't be thinking of it at all! The Windsor Hotel only has a limited amount of suites, so we felt fortunate to have been able to book one at the last minute right before New Years. The total bill came close to six hundred for one night, but it was worth it! We stayed in a king bed suite fully equipped with a separate kitchen and laundry. A complimentary bottle of wine was waiting for us in the room. Complimentary water and soda drinks were also available in the lobby, which were greatly appreciated! They give you personal key code access to the outside door to enter after hours. This hotel is centrally located in downtown Asheville, North Carolina, with everything you need within walking distance. Restaurants, shopping, entertainment, it's all only minutes away. Very safe and incredibly clean! I felt like we were staying in a hip modern art gallery. Excellent service. They were even able to accommodate our late checkout request at noon. When we return to Asheville, this will be the only place we will stay!

Wonderful stay and the best staff. Our room was beautiful, well equipped and comfortable. The perfect location! I will stay here every Asheville trip.

We will stay here every time we come to Asheville. The hotel and staff are so friendly and helpful.
The room gave me goose bumps when I walked in and the washer and dryer were a bonus.
You can’t beat the location! Thank you for a great stay!!

It was like having our own little apartment in the middle of downtown! The rooms were spacious, comfortable, and furnished beautifully. The staff was kind and attentive- shout out to Leigh. And we could be almost anywhere downtown or the South Slope in a short walk.

A lovely stay.

Very memorable and comfortable.
From the time of inquiry to the moment we departed we had excellent communication with the Windsor Boutiqu staff. Our arrival was smooth and they helped us out quite a bit with a couple of requests we had prior to arrival. Very clean, courteous and respectful upon entering the lobby and every where we went including our room was meticulously clean and well appointed.
The bed was comfortable and we loved the luxury bedding. Actually purchasing a couple of the same honey comb blankets we liked them so much.
When we visit the area from now on, we will be happily be staying here. Book early to make sure you have the option to stay here.
Also, the location is perfect and some of our favorite places to visit are within walking distance.
Thanks for a great weekend!!!
~Jas and Krissy