The Chattanoogan Hotel, Curio Collection By Hilton
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Rooms and prices
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Description
Hotel opened in 2001. In this hotel 199 rooms, 1 floor.
Policies and conditions
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Express check-in/check-out
- Garden
- Terrace
- Fire Extinguisher
- Electric car charging
- Non-smoking rooms
- Room service
- Indoor Fireplace
- Cable TV
- Locker
- Flat-screen TV
- Shower/Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Breakfast
- Restaurant
- Vending machine
- Kitchen
- Coffeemaker
- Free Wi-Fi
- Spanish
- English
- Multi-language staff
- Tour assistance
- Billiards
- Hiking
- Picnic area
- Parking
- Parking nearby
- Garage
- Swimming pool
- Heated swimming pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Massage
- Spa
- First Aid Kit
- Playroom
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: The Chattanoogan Hotel Curio Collection by Hilton
Map
Reviews
The air conditioning stopped working one night - nothing offered for the inconvenience and our mother was told to prop her door open which is completely unsafe and inappropriate. The rooms were also not in great condition - the toilet was cracked and paint was peeling off the walls.
Then the morning of the wedding we were there for, over 30 cars were broken into in the parking garage, including the grooms. The manager hid in his office while complaints were given and we were given an “oh well” and when family got upset, the manager came out and got in our families face. This is totally unprofessional and unacceptable. This level of hotel that requires payment for parking services, should offer some sort of security for our cars in the parking garage. I just think - what if my children and I were in this garage while all of the break ins were happening and what could’ve happened. This hotel was not worth the amount of money paid and we will never come back.
**The manager has responded that what happened between my father and him didn’t happen like that. It sure did - while you were sitting in your office letting your team deal with a sensitive issue, you only came out and was abrasive and quite frankly rude. You did not care what happened to the guests at your hotel. So we will leave it at that.
Pro: The common area is very large and inviting.
Con: Upon check in, the staff didn't tell me about any of the amenities so I never went on the tour to find the gym, although I may locate it this morning, to fill my water bottle.
Pro: Early check in was an option that I was able to take advantage of.
Con: By the time I requested a late check out, the list was full. This is not a complaint, just a reminder to ask upon check in if you really need one. The luggage storage will be fine for us.
Pro: Apparently they allow pets because I heard a dog barking every time I walked by a particular door.
Con: If they are going to allow dogs they need to do a more thorough job cleaning and vacuuming the rooms. There was an obvious dog hair on a hand towel
Con: the remote control didn't work.
Pro: the sent someone up immediately to fit it. Apparently a cord that allows the remote to control the television wasn't fully plugged in.
Pro tip:
The hotel charges 16.00 for self park. But if you aren't going to need in and out privileges, you should just pay at the garage because it's only $10.00. I didn't know that until it was too late.
Pro tip:
Don't use the iron. I checked it before I used it, but still ended up with black marks on my clothing.
Pro tip: You probably won't be able to use the QR code in the room because the file is huge and times out but you may be able to get the info that you need by going on line or calling the front desk.
I recommend this hotel, but book well in advance so you can take advantage of any lower rates. They don't have a doorman and they aren't going to greet you when you enter or leave, but the overall ambiance is nice.
Room was very nice. Bathroom was even nicer. Room service is available as is a few different bars and three restaurants. Parking costs extra.
Frequently asked questions about The Chattanoogan Hotel, Curio Collection By Hilton
How much does it cost to stay at The Chattanoogan Hotel, Curio Collection By Hilton?
The cost of living in The Chattanoogan Hotel, Curio Collection By Hilton depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the The Chattanoogan Hotel, Curio Collection By Hilton?
You can book Standard Quadruple room, Standard Quadruple room with mountain view, Standard Double room, Standard Double room with mountain view, Double Suite with courtyard view, Double Suite with mountain view, 1 Bedroom Presidential Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The Chattanoogan Hotel, Curio Collection By Hilton?
Check-in at The Chattanoogan Hotel, Curio Collection By Hilton is possible from 16:00, check-out is until 12:00.