Hotels in Chattanooga

Nice hotel. In mid renovation and it has caused no inconvenience. Room is clean and good sized. Very centrally located to walking Chattanooga. Only issue we've had is air conditioner not cool enough. Food really good too.

We really enjoyed our visit. The accommodations were wonderful and the view was AMAZING. Great location too. They did overbook king size beds, but were able to upgrade us to a presidential room (which I think means we got the great view). The reason I'm giving 4 stars is the room we were attached to had very thin walls. We could hear the couple next door talking, although it wasn't so bad that we could...

During my visit to a conference, the meeting rooms were pristine, though very cold. Staff responded quickly and provided excellent service. Catering was delicious!

Not the best location if you are wanting to walk to waterfront but excellent for convention center and even Lookout Mountain. There is a free city bus that will take you if you want to get around that way. Bathroom redone and the shower is great. Air conditioning wasn't working but I'm sure they wouldve moved me if I'd asked. Room was small but clean.

Very helpful, always diligent. Great staff and very nice convention offering. Place was undergoing renovation, but was generally quite well taken care of.

Came here for a wedding that was held at the adjacent convention center. Location of the hotel is convenient to the downtown area, Starbucks in the lobby. The rooms are your standard Marriott style rooms, they are the newer renovated style so everything looks good inside. The convention center is connected by an indoor walkway so it's great if you are attending an event there.

On a recent road trip we spent one night at the Westin in Chattanooga. I was pleased with the great price for the luxury hotel. The building, entrance, the bar and restaurants, and the room all exceeded my expectations. And I’ve stayed in a lot of hotels! There are several places close by to eat or drink. It you can eat in the hotel. The restaurant’s are a bit pricey but nice atmosphere. The...

Would have given 5 stars if not for the horrendous breakfast. Hotel location, room, check in staff were outstanding! Everything during our stay had been so great we thought we would have breakfast there instead of a more popular restaurant. Not crowded at all, but waited 10 minutes before the waitperson came by. Waited another 10 minutes or more before getting and asking for coffee from another lady...

Really enjoyed this hotel. Everyone was kind and welcoming. I was able to bring my precious doggie and he was able to sleep with me and everyone loved dogs! A hotel that loves dogs is something special. There is a bar downstairs where you can get drinks food etc most day and night. The room was quiet not too noisy and there were a lot of guests! I will stay again....

Clean, updated rooms with very friendly staff. Within walking distance of a few dining choices. I was part of a conference group and the lunch was excellent. Some of the best hotel provided conference meals I have ever had (and I have had many!). Would definitely stay again when I am in the area.

Kind and helpful staff. Beautiful pool area. Decent room size and bathroom. Top notch decor. Smudges on some of the glass in my room and bathroom door. Definitely missed spots when cleaning. I would stay there again.

The Read House was such a wonderful experience in every way. The staff was kind and accommodating. The building itself is rich and beautiful. I highly recommend. We stayed in room 303 (right down the hall from the haunted 311). The ghost tour was spooktacular! It’s also so close to amazing attractions in Chattanooga. Check it out!

This was our first visit to The Read House but not the last. Everyone was welcoming and friendly. Our room as amazing! The 311 tour, guided by John, he did a fabulous job explaining the history of this beautiful hotel and the events of 311. The food was good and we really enjoyed playing billiards. The beds and pillows were comfortable. If you are looking for a unique experience I would definitely...

EVERYONE IS SO KIND! Traveled alone with my daughters and nephew for my oldest daughter’s birthday. I was concerned it wouldn’t be the best environment for kids, but we were warmly welcomed despite their rambunctiousness. We had a wonderful experience — dined at the lounge and otherwise spent most of our time in the pool. I love that everything we needed was right there in the hotel. Starbucks, dinner...

Had a wonderful stay at the Read House for my nephew's wedding. The reception dinner was perfectly executed and everyone was professional and warming. Lovely historic hotel. My king premier room was exceptional. Everyone I encountered was delightful, from the front desk to housekeeping to the bartenders. I would highly suggest this hotel for a special event or holiday. And to add, I met fabulous...

I cannot say enough about how amazing this beautiful historic hotel is. We’ve stayed here four times, two of those being for the Roaring 20’s New Year’s Eve party, which is absolutely spectacular, and fun beyond words! We’ve stayed in the Manor House side, as well as the Historic Tower, which is our favorite. Both experiences were exceptional. The restoration, decor, and attention to detail is phenomenal...

I stayed in the premium rooms, it was very clean and recently refurbished. My first night was booked separately in one of the traditional rooms, which was fine.

Was allocated a room on the top (7th) floor with a balcony and some lovely views, room was spacious and clean. Bed was comfortable, and everything that we needed was provided. Two Free drinks each in the bar in the early evening was appreciated.

First time in Chattanooga, and I like it. The Embassy Suites here is really nice. I loved the grand lobby, which was extra special decorated for Christmas. We got a balcony room which was beautiful and clean. The view from our room was cool and it was nice to sit on the balcony with coffee from the keurig machine. I love when hotels have those. Best part was the Ruth's Chris that was in the hotel....

Not a bad stay. I wish the bed was newer, felt a bit worn. I could feel springs. Staff was mostly friendly. We did have to go back and ask for our members bag. Even then they only gave us one. There were two of us. The hotel was mostly clean and quiet. Free cocktails are nice and having a Ruth's Chris steakhouse built on is nice.

The hotel staff was amazing. The made to other omelette and the breakfast was great. The room was very clean. I did stay for a week there and my only issue was that the hotel AC was limited to 70 degrees nothing under. I usually like my hotels at 65-68 degree. Other than that it was amazing stay. Clean hotel very nice looking. Always parking and close to everything

We love Embassy Suites. The receptionist was very friendly and helpful. Nice clean rooms. The breakfast is a full menu and great to be included. My only complaint is the bed pillows they are way too soft and we prefer much firmer pillows. I won't hold back 4 stars for that!

Most horrific parking I have ever seen. Had to wait in parking lot for 15 minutes for a space to open up. Service and rooms are nice - but parking !! Won’t be back just for that reason.

We were very excited to stay here. We learned of construction back in spring, but we're told sections were going to be finished by the time we arrived. The lobby was clearly under construction when we arrived, but we assumed the room would be updated and tried to remain optimistic. The hallways were filled with construction tools and dust. When we arrived in the room there was a bed. I have stayed...

Disappointed that when we made the reservation we weren't notified that the Hotel was under MAJOR construction. From the parking lot to the lobby to the rooms it wasn't ready to receive guests. They were gracious enough to refund our money and recommend an amazing hotel nearby. Travel + Leisure magazine just did a nice piece in them with the promise that construction was to be done in October. I'm...

The hotel is undergoing massive renovation. The pool and fitness room were not available. The gardens are under construction as are the train cars and the renovation is much needed. No discount given for the unavailable amenities. They could have, at least, gave free parking. They did offer coffee and pastries in the lobby each morning, but, the lobby is not very clean with the construction going on...

Staying at this hotel was one of the best experiences I’ve ever had at a hotel. Despite their warnings of construction in the lobby we had an amazing time. From the moment we arrived at the front counter Evan made us feel exceptionally welcome. He chatted with us, gave us some local history, and always was so friendly when we passed by the lobby that I needed to dedicate a small review portion to...

This is a very interesting place. The actual hotel has little to do with the architecturally interesting train station seen on its ad. It is a separate building built in the 70s which, while in good shape, could use some updating. However, the front desk personnel are amazingly friendly and helpful. The room was very comfortable and clean. The best part is the train station area next to the hotel which...

If you are going just to see the Choo Choo or have a drink and some dinner at the several restaurants/bars there then it is absolutely worth going to see the old train depot and have some great food and a strong drink....even listen to some live music as several of the places have live music on Friday's or Saturday's. The hotel itself I would skip all together. The room itself was fine. It was updated...

The location of the hotel is fantastic- within easy walking distance to everything. It feels safe and the rooms are lovely

Stayed here from 9/2 -9/4/22. The hotel was nice and clean. Staff was nice and courteous. Room was clean, bed comfy. Breakfast was better than your normal Holiday inn fare. Keep in mind you need to pay for parking. The location is good if you want to walk around downtown and not have to drive. I would stay here again if we come back.

The room was great which probably matters most right. The bed was clean and comfortable. The ac was ice cold, and the shower was large! The location is pretty good to everything downtown was accessible. Minus 1 star for some of my nitpicks: - The pool was open (confirmed at the desk), but they made no effort to take the closed signs down. - The fire pit wasn't turned on; the desk confirmed it's closed...

First started off with the friendliest staff!! The valet parking was fast and friendly and took care of our car with no issues!! The lady at the front desk was so friendly and helpful for what’s in the area ( especially on our little ones milk! ) the room was clean and bed was so comfortable!! The pool was a great size and luckily we had it to ourselves!! The atmosphere was peaceful as well! We definitely...

Our one-night stay was fine. The room was clean and ready for us and there were no issues with checking in or out. The only issue I have was with the valet parking staff who were incredibly rude. We dealt with different staff members at different times and they all had attitude. When we left to return home, we ended up having to get our car out of the garage ourselves because they told us it would...

I hosted my mother's surprise 75th birthday celebration at this hotel, she was elated and overwhelmed with her fun milestone experience. The entire staff offered superb customer service throughout our party and hotel stay that weekend. This downtown location was perfect, we were able to walk everywhere allowing the family and out of town to attend many tourist sites and restaurants without stressing...

My wife and I spent the weekend in downtown Chattanooga and chose to stay at the Double tree. The location is superb. You are within a 3 to 5 minute walk from many great restaurants. As for the room, we found no issues with it. The staff were nice and helpful. If I had to choose something that bugged me, it would be the fact that the hotel didn't have drink vending machines on the room floors.

Very nice hotel. Great staff. The fitness room is small but has all one need for cardio and weight. The rooms are quiet and clean with a quaint look. Perfect for walking around and visit. There’s an extensive amount of restaurants and this guy to see around and walking distance.

Where to start....from the moment we walked in, until the time we left, everyone was wonderful! This staff at this location make it worth your stay. Gunner was very welcoming & friendly. Even though he was busy, he gave great customer service. We didn't have reservations but Gunner was able to quickly find what we needed. He was very informative, able to answer questions and willing to help. I probably...

The hotel is an older building..only 2 elevators serve the guests. The lobby is beautiful and a fun place to sit. The rooms and hallways are a bit beat up, but ok. Room and linens were reasonably clean. Location for downtown access is great!

Attended wedding reception here. Food and service were excellent. Most of wedding party stayed here with no problems.

This was our first visit to Chattanooga and we decided to stay at the Chattanoogan Hotel because of its location and good reviews. The rooms were decent and the restaurants are nice. However, we chose valet and paid $22 a night and on our last night there, 30+ cars (including ours) got broken into. I would think that for a hotel valet, their garage would be a little bit more secured for their guests...

Gorgeous, spacious hotel with a fabulous staff and hands down the most pet friendly hotel I have been to. We travel with our little dog a lot and there are hotels we love that being pet friendly is their shtick - this hotel gives them a run for their money. The rooftop bar is beautiful with a stellar drink and food menu and it’s entirely dog friendly. The Forge restaurant downstairs allowed us to eat...

I actually chose this hotel because I don't really like staying in mundane, uninspired hotels. I paid a little extra for our overnight stay because I wanted an accommodation that was more inviting than your basic Hampton Inn or Courtyard Marriott. In the end, was it worth it? I'd say yes. Pro: The common area is very large and inviting. Con: Upon check in, the staff didn't tell me about any of the...

Gorgeous hotel. Has a sparse, brutal architecture feel inside. Very spacious. I could hang out in the lobby for hours. Room was very nice. Bathroom was even nicer. Room service is available as is a few different bars and three restaurants. Parking costs extra.

Beautiful hotel! I wish it had been made more clear that if I wanted housekeeping I had to request it 24 hours beforehand (while there was a sign at the front desk with small print stating this, I didn't see it, and when I was checking in it wasn't verbally mentioned). But otherwise, I really enjoyed my stay and the bed was really comfy. The rooftop bar is also great (do yourself a favor and order...

I have a great time at this hotel! I was immediately greeted by Matthew who let the spa team know me and my mom had arrived. We quickly zoomed into our room and were in awe of the great view! After tossing our luggage in the room we then headed down to the Spa attached to the hotel. I got a hot stone massage from the lovely Crystal & my mom was pleased with Julie. Great work ladies, thank you!! After...

This hotel was great. My family stopped by on our way to Florida from Ontario and it was perfect. It is very clean and it makes you feel like you're at home. The staff are all really nice too. The location was amazing with a mall, a Dave and Buster's and plenty of restaurants. This hotel is also located right on a big hill and when you look out the window the view is spectacular. This hotel also has...

This hotel was great. It's in a very good location right across the street from a mall which includes a Dave and Buster's. Our room and the lobby were very clean and up to date. The pool was very warm and a fun place to spend the day. The free breakfast was big with lots of options including eggs, sausage, oatmeal, a waffle maker and much more. Overall this hotel was in the perfect location and provided...

This is a mixed review, as the room itself was just fine. We checked in through the Hilton app, and used digital key. As we were relaxing for the evening, an employee walked in, without knocking. They were apologetic and left. Thank goodness, we were presentable. When I asked the front desk what happened, with a bit of annoyance, they said we did not check in. First, that does not excuse not knocking...

Room was great. Wonderful roomy shower with outstanding water pressure and hot water whenever you choose to shower. Staff were friendly and helpful, especially the dark haired younger girl. She was extremely personable and suggested places to visit in the area. This location is near very many good restaurants, shopping and gas stations. The continental breakfast was also very good and helped...

The lobby and breakfast area was very nice and very clean. Staff was very friendly and helpful. Our room was AMAZING with clean comfortable bed and pillows. Stayed in a king suite that was very roomy and the couch was great to relax on TV was very large and adjustable to see from either couch or bed. Bathroom was very clean with great water pressure and toiletries that I want to buy for my home. Beautiful...

Great location, very convenient to the mall and I-75. They were very accommodating for my late check-in and late checkout. I highly recommend this location.

Clean room with a comfortable bed. Convenient location near highway. Adjacent to. umerous restaurants.

For my first visit to Chattanooga this is probably one of the best places I could have stayed. It is on the road with several other hotel establishments. But it is at the end of the road overlooking a beautiful Green River Bank. The view from my window was gorgeous. The hotel is being renovated into a DoubleTree, and they're adding all of the finest touches one could want.

The suite we stayed in was top notch. So roomy. The entire place had a great vibe and we will definitely stay here again.

Great experience here! The staff was courteous, helpful and very pleasant! We stayed one night, and would loved to stay longer. No continental breakfast, but it’s better this way because you can actually have a really delicious breakfast instead of dried out, stale junk most other hotels offer as their “continental breakfast”. We ordered the breakfast burritos,, they were massive and delicious! I...

We called for room service from 6 am to 7 am no answer . I called the front desk just to see if I was calling the right place. No answer from 6 to 7 there. The phone was off the hook and he was playing on his cell. We finally gave up and ate the buffet for breakfast. Honestly, the worst eggs I've ever had at a hotel. We stayed twice due to reservations ahead of time. Both times we stayed there was...

Spent one night here. Hotel was clean, staff was friendly. They have an indoor pool which is great when visiting during the winter. We stayed on the 2nd floor and the ice machine didn't work. Don't buy a coke from the machine. It's $2 a bottle. Yikes!!! They have a restaurant on site. Breakfast in the a.m. was pretty good too. I recommend this hotel to others.

Great hotel, wonderful location and excellent staff! Ashlee is an intelligent conversationalist that pours great drinks at the bar! Front desk check in was easy, flawless and staff were friendly and accommodating. Rooms are comfortable and very clean with all our needs being met! Highly recommend and we will definitely stay here again when visiting Chattanooga!

Thank you Scott (the GM), David (Sales Director) and the entire team (Zach and others , you too) there at the Hampton Inn Chattanooga. We are so incredibly grateful for your kindness and hospitality during the week we were there with you. My son and his wife chose to have their wedding in their newly adopted home of Chattanooga. This meant friends and family from 16 states would be embarking on...

Great location. I was disappointed that the Hampton Inn did not maintain its lobby coffee in the evening. Even after reporting the issue to the staff, the coffee remained empty.

Excellent rooms, location is great with plenty restaurants and sights within walking distance. Service could have been better, particularly the breakfast can be a bit too much fried stuff. Fruit, cheese, ham, etc. would make a good addition and could bring the breakfast up to the same standard as the rest of the hotel.

Overall, this was an okay stay. I stayed here for 4 nights and 5 days for a work trip. The location was the best part of the hotel as it is right off the highway and near everything that Downtown Chattanooga has to offer. As this was my first time in the city I was excited to stay here. I had a room with a King bed for my stay. I was on the 5th floor, totally fine but not much of a view. The free daily...

We love this place to stay when we go to Chattanooga for our weekend getaways. They're clean and comfortable and I enjoy their coffee and breakfast too. Their staff have always been so friendly and helpful. Even giving ideas of where some good places to visit without us asking just because they're so nice. We didnt get to stay there last time because they were doing some renovations, so we're going...

Great hotel for extended stays with kitchenettes. Breakfast bar includes cold and hot foods. Staff warm and professional. Best of, very clean. My favorite feature.

Nice looking hotel from outside, but needs good lot of updates inside. Location is OK, closer to Hamilton place with good number of restaurants and grocery store. Around 15-20 mins from downtown Chattanooga. Friendly front desk, we were upgraded to a large king suite without asking for it. Like any other Residence Inn suites comes with fully equipped kitchen, large spacious living and bedroom area...

Excellent overall. Rooms very spacious. Helpful staff. Nancy in particular has been extra hospitable. The breakfast staff goes above and beyond, and have positive morning attitudes.

Very nice hotel for the price. Non smoking hotel so the rooms do not smell like smoke. Nice amenities like a putting green, pool, spa, gym. There is a small store where you can get little things you may have forgotten. Very nice staff that always acknowledged you and asked how you were doing.

Really nice place. I was traveling with my daughter who just had a baby and my granddaughter. There were several nearby restaurants available. The day we checked in they had hamburgers and chips and fruit available for guest. The room was clean and everything was working properly. The person at the front desk was friendly

The location is perfect. Located right off the highway and with every restaurant you could imagine within a 10 minute radius. House keeping is helpful. Standard residence inn rooms with all of the necessities.

We got married this past weekend in Chattanooga and were able to get a “courtesy block” for our guests. The staff was amazing and Emily at check in was so sweet and very helpful. I ended up calling with what felt like so questions prior to, and she was able to answer them all. Furthermore, the hotel helped hand out our welcome gifts to our out of town guests and they have parking passes that you receive...

Great location. V decent. Very nice. We’ve driven through Chattanooga many times but never stayed. This time we stayed 2 nights downtown. The hotel location was amazing. We had to pay pkg ($18/day) but then we’re able to walk to aquarium Medal of Honor museum, many restaurants, and baseball stadium. Rom was nice 2Q not a lot of space. Bed was good. They have a bar, v small pool, no hot tub — we did...

Great room and location. Near restaurants, galleries, and shops. Clean and comfy. Staff attentive, especially Shah! Everyone has just been so kind and helpful. We have been to Chattanooga many times, but never stayed in the riverfront area. So glad we did! Close to the aquarium, good restaurants, and a nice overall experience. Thanks everyone!

Clean, spacious room, nice balcony, friendly guest service, bed is comfortable, good breakfast. Great location! The hotel was extremely packed but the staff took the time to ask if we needed help bringing anything to our room or if we needed anything else for our stay. Room overlooked downtown but the street was not noisy and did not disrupt us. Have stayed at this location twice and had the same...

Great hotel in a great location, directly across from the aquarium. No free breakfast, but a nice little breakfast bistro is on the main floor. Parking is conveniently located in the adjacent parking garage, which is also a main stop for the free electric shuttle buses. The only reason I removed 1 star is because we have issues with our door cards not working each time we stay.

Nice hotel with courteous staff. Housekeeping was a little lacking. Nice rooms with comfortable beds. Great location, right across the street from the Tennessee Aquarium. We definitely will be returning next time we visit Chattanooga.

This is an older hotel that is going through a remodel. The rooms have been redone and the lobby is being redone. I do not hear any of the construction from my room. The staff was very friendly and upgraded our room. The beds are very high and firm. There is plenty of room. The breakfast is free however it is grab and go and not Continental. They have honey buns cereal, muffins and wrapped breakfast...

The thing I noticed 1st when I drove in was the parking lot. Then the building which I thought was single story. Couldn't be further from the truth. It's a three story hotel with a build out on the backside. I don't know if they have a back parking lot but be prepared to walk. They have the breakfast area currently under renovation so it was a grab and go breakfast for now. The rooms look like they...

The best deal in the city for the price.. but there were alot of ants and the phone and hot tub didn't work. They are doing renovations so that could be the cause of my issues. The staff was awesome. 2 ladies from Jamaica.

Front desk was okay didn’t talk much just handed me my papers. The entire hotel is under renovation which is pretty crazy they’re charging such a high rate while all of this is going on. If I had known I would have spent the extra $20 a night for a different place. Don’t get me wrong the room was super nice or at least the one I got was completely redone the beds were beyond comfortable and I never...

BELIEVE OTHER REVIEWS...they are under massive renovation and it will effect your stay. Negatives: Your room will be on the other end of the hotel from check in, the only parking is in the very front, the front door is the only one you can use, the amenities are lacking, and there is construction dust in the common areas. Positives: The employees were extremely helpful and friendly, the room itself...

The staff was very friendly and the hotel was very clean and seemed decently well organized. The only real downfall was that the walls seemed very thin and we could hear pretty much anything that happened in the hallway at anytime. It didn't end up being a huge issue but, we were woken up a few times by other noisy guests. The breakfast was nice, as I wasn't expecting there to be one. It was decent...

Beautiful well kept property close to interstate for travel. Excellent location for eating and shipping too! Front desk was very nice and helpful. Parking was perfect with plenty of room to park our pull behind 14ft trailer.

We’ve had two visits in the last two years and both were just wonderful. The staff is very friendly, the rooms are clean, the pools are an added benefit for young kids, and the breakfast and manager specials are high-quality.

We had to wait for almost an hour for them to have a room ready even though we had reservations. The guy at the front desk knocked off the parking fee for the long delay which turned out to be $8. The room was clean and efficient. The mattress is your regular run of the mill inner coil mattress that had been worn in. Great free continental breakfast with a beautiful buffet spread. Fresh fruit, several...

Really beautiful hotel....great food..didn't even need the kitchen. Had a lovely dinner which was included with meatball sliders and salad and cookies and an amazing breakfast with everything you could imagine to eat! Coffee and hot chocolate and tea available 24 hrs. Exercise room great and pool very nice. Staff very friendly and professional.

Great location and an ideal place to bring to bring your family. Definitely family oriented with a family friendly pool and indoor hot tub. Free breakfast is amazing and the staff is as helpful and friendly as you could ever expect

We attended a ball and Stay bridge Suite was the host hotel. The receptionist lost my reservation and took quite a moment to regroup and get a room. Once he did, was placed in a handicap room and neither my wife nor I needed handicap accessible. It took so long to check in, we decided not to switch rooms. The room was very nice, clean and neat. The standards were high and we did sleep well. I still...

Tired and worn out from driving all day. Got to the hotel and they couldn't find our reservation. We had to pay again, therefore we paid twice. Still waiting on our refund!! The front desk area was packed with people and there was only ONE person doing everything!!! CHRIS MILLER!!! Chris was awesome, kind, patient and knowledgeable. If it weren't for Chris we would have just left. First room smelled...

We stayed there on a voucher due to a cancellation of a flight. Pretty standard rooms which were just fine. No elevator, unfriendly staff and do not expect coffee or any breakfast items in the morning. You can buy and microwave some stuff but not worth it.

Lovely but would have given 5 stars but no breakfast with your stay. 1st time here for a Biker event and we enjoyed it. Great location and staff. Clean and comfy. Stores, restaurants, and the mall within walking distance. Would stay again.

Never experienced any problems or issues like a few people may have had. Rather, me and my fiance's stay was clean and comfortable, with the staff very courteous and professional (props to Meghan). Frankly, the pictures are exactly what you expect; every quality standard met and for a fair price... Take my word for it, I've been burned by hotels for almost double the nightly rate and half the quality...

We absolutely loved this hotel! The only issue was the bed was so. so. so hard. Every morning I woke up and was in pain. Other than that, it was a great stay. Rooms were clean and comfortable. The staff was extremely friendly.

Stayed while passing through, room was clean, beds were comfortable, had a modern feel and our room had a slider door that walked out to a pool area. Hotel is located close to the expressway for easy on and off and near a ton of restaurants from upscale to drive thru. Will stay again!

This hotel was wonderful! The night before I had tried to save some money and booked online a motel for $107. It was disgusting! So I decided to treat myself after that and found this great Springhill Suites on the river in Chattanooga. It was $90 more than the previous night and 1000% better! The staff was very friendly and helpful. The pool and hot tub were clean and enjoyable. The room was...

My only complaint was when we tried using the hot tub to relax at the end of our day. Some ladies had children in the pool room but were letting them run wild, and they were running back and forth between the pool and hot tub, jumping and splashing in and out of both. We stayed in the hot tub only a few minutes when we realized the ladies weren't going to control their children, even after one child...

We were here for Head of the Hooch. The room was great. It was big with a great view of the river and downtown. Food here was really good. Location is near the steamboat and downtown. My only complaint is the valet lost my key. I did not pay anything at checkout since the regatta covered half of the room.

I called the hotel to assist in a technical issue with the bonvoy app while making adjustments for my upcoming trip. (It was my own error.) Tyler was courteous, helpful, and very welcoming and professional, giving me helpful tips for my plans during my stay while i was on the line. We are so excited to stay here and see Chattanooga for the first time!

Our room was great with a scenic view of the river. Breakfast was good and plenty of options to choose from. There was an unexpected charge of $14.00 for parking even though we did not use their parking lot. Just a heads up, lookout for additional charges for services that were not provided.

The room was clean and had a nice layout. Restaurant was very enjoyable. Great food, great service from Lou, and wonderful view. Only issue was Coffee both days. It wasn’t hot either day. The first morning they had a carafe labeled bold, so it was a double disappointment since it was neither. Lukewarm weak coffee.

Coming from someone who worked in hotels i will say I was pleasantly surprised. Room was decent, quiet and clean for the most part. Bathtub faucet leak like crazy and the bathroom floor wasn't swept. Front desk staff could of been a little more courtesy.

The best part of this hotel was the City Cafe attached to it that's open all day, 24 hours! The food and service was awesome. The rooms had a microwave, mini fridge coffee maker, comfy beds, and pillows! I guess it's too cold for the pool to be open but there's one of those, too!

Good place. Great location. Clean and friendly front desk. If visiting here and love books and music, check out Mckay's Books down the street. Also has a cool lounge here too. Great access to interstate. No complaints.

Good hotel. The staff was very nice. This guy Jimmy at the front desk when I checked in was super cool and I already liked the place. They have a 24 hour diner which is pretty cool and convenient. The only reason it doesn't get 5 stars is because the door separating my room from the Next Room was paper thin and I could hear every conversation they were having. Maybe they were just being loud but it...

The Heritage Inn in Chattanooga, is one of our favourite destinations. This time on March 29, it was beyond awesome. I had, in error made reservations at the wrong Best Western Heritage Inn, and Jimmy at the front desk figured it all out, and insisted that the other, incorrect Heritage Inn not charge us for our room there. We will be back!!! Kudos to Jimmy, he is one of your great employees.

Everything was to my standards friendly staff and very clean and great location I will share the experience of the Hotel with others.

TLDR: Walls and floors are thin. Only 1 microwave for the whole hotel and it's downstairs by the bar area. Everything else was fine or great. We had requested at booking for a top floor far from the elevator but the highest floor they had with our room type at check in was 4th floor. Thankfully we were the farthest room from the elevator so we didn't get the "stampede running down the hallway" noise...

If you are getting a double bed, beware that the rooms are pretty small unlike the other Fairfield that we have stayed in before. My family and I are avid travelers so we were really shocked at the size of the room and the size of the bathroom. The employees were really sweet and breakfast was great for the kids. You can tell that it used to be another hotel until Marriott bought it, but we only stayed...

A great airport area hotel in Chattanooga. The rooms are clean and spacious. Typical Marriott amenities are available in every room. There are several food options within walking distance of the hotel. The surrounding area and the hotel itself are quiet and great for business travel. The staff was friendly and helpful. As a frequent business traveler, I'll definitely be returning to this hotel when...

Stopped in for a short overnight (got there after 12) but had a good impression. Lobby was expansive but somehow still cozy. Rooms were comfortable and efficient. Lots of food options nearby (which we didn’t get to enjoy.) Only “down-side” was house-keeping knocking on our door a little after 10am. Granted, I didn’t have the sign on the door but was letting my son sleep in, so equally my fault. Didn...

Location is very busy, but that's what you'd expect for the area. Lots of restaurants and shopping nearby, and a great continental breakfast in the morning. Some staff was fantastic, others were a bit iffy. Loved the ladies cleaning the rooms! So personable and welcoming. A major breath of fresh air, and our kids loved their smiling faces.

The hotel is close to the highway, dining and shopping but it is not noisy. The breakfast and dinner were great, including the cook and serving team. The front desk team in the morning and evening were very social and helpful with information. We love the comfort of the bed and the shower had good water pressure.

We had an extremely accommodating stay here in Chattanooga. The room was super clean and the bed was very comfortable. We had everything we needed. Most importantly the clean comfortable bed after a long night of traveling. They were able to change our reservations for us and check us in early to our room! We were very appreciative.

We stayed at the Hilton Garden Inn Chattanooga, on the way to drop off my daughter to the Southern University, Our room was extremely clean, comfortable, after being on the road driving for 15 hours. The breakfast was hot and fresh and the serving staff was very nice. I will be staying with them on my return for my daughter. The price was right and the hotel smells really beautiful it's like walking...

Our stay was AMAZING! Anna at the front desk was great, she was so friendly and welcoming, she truly went above and beyond to make my family feel at home. The room was very large and clean, the breakfast was great, Sharon was very helpful and welcoming as well She made sure we had everything we needed in the breakfast area. We will definitely stay again if we are in the area

The Cons: Room 405 needs service work on the HVAC system. The bearings are going out on the blower. The noise made it difficult for me and my family to sleep. The mini fridge was marginally cooling during our stay. The price was not worth the overall experience . We might be considering other options for accommodations during our next visit to the Chattanooga area. The Pros: indoor pool was...

This hotel is always clean and comfortable. The restaurant is excellent and it is located in an area with lots of choices of other restaurants and activities.