Hampton Inn Des Moines-Airport

I didn't stay at this hotel but was almost hit by their shuttle driver that was on duty tonight at 7:45 p.m. I am in a wheelchair and was using the sidewalk to get back to my hotel. As I came to the driveway for this hotel, I was very near to crossing when this driver sped out from the lot and blocked me from crossing. If I hadn't been paying attention, it would have been much worse. If this is the caliber of employees they hire, I'm really happy I chose another hotel. UPDATE: Right after this incident happened, I called and asked to speak with the manger. I was told she wasn't in, but I was adamant about speaking to her, so the employee (7:45 p.m.) took my number. Imagine my surprise when I didn't receive a call last night, or today. So, did the employee not give her my number, or does the manager not even care!? Probably both. Really glad I did not give this hotel my money during this trip!

Room was extremely moist and humid. Floor felt wet/sticky. Room is rather small, outdated, tiny bathroom. Elevator had an offensive chemical smell. Overall, this is not a nice hotel at all. It’s a $40/night room at best and they are somehow charging a lot more. I would avoid. You can get far letter for the same money. This place is riding on the Hilton name. Also, no digital key like most Hilton properties.

If you get assigned room 107, just go somewhere else. It shares a wall with the lobby. You will be able to clearly hear one side of every call, and both sides of every conversation that happens at the front desk/lobby. Ear plugs you say? Pillows over your face? Not enough. I would have gotten a better night's sleep in a $60 motel at the end of an airport runway. Thank goodness we left before they started serving breakfast in the lobby. Staff was sympathetic and nice, although not able to help.