Courtesy Inn Downtown Eugene

The room was clean, no fault with that. However the heat was off and the room was very chilly. And, no carpeting, so cold feet! The issue started when we we told by the front desk clerk knocking on our door, that we couldn't leave our cow dogs in our vehicle. The reason stated was that the management would be held liable if something happened to them. I replied that the contents of our vehicle were our responsibility, not their's. There's a very clear policy that management not responsible for lost or stolen property in vehicles. The reply still was animals cannot stay in a vehicle overnight. And, she pointed out for the 2nd time, that the dogs were not allowed inside the room. I replied again that we were aware of that! I explained, again, that our dogs were cattle dogs, outdoor dogs, not used to being indoors, and they would remain in the SUV with their beds, and would be just fine. She then told me that I would need to roll down a window for them. Yeah, ok, on a cold night I'm to leave a window down....she then told me I'd have to park the car on the street so they aren't liable for our dogs and car. BUT, she "wasn't telling me what to do"! Needless to say, we've had pleasanter stays. I am adding that after I submitted this review the owner kindly came by, apologized, and said that his office gal was learning. We appreciated his taking the time to personally come and apologize.

It said it had breakfast, well when we went sown there there was nothing, and the girl working the front acted like she was put out for me asking about it, when it was advertised, and part of the reason we chose to stay there.. she grabbed some danishes n put 3 on the shelf for us,and said people had already cleared them out, which wasn't true, cause the breakfast counter was yhe same way all6 days we were there..

We paid for 6 nts since they promised working WIFI. We had to settle an estate & had to use our laptop. At midnight the 2nd night THE WIFI WENT OUT. We were told THERE IS NOTHING WE CAN DO. We left because we had to find a motel with WIFI. THEY REFUSED TO GIVE US A REFUND FOR 4 NIGHTS WE DID NOT EVEN STAY THERE DUE TO NO WIFI. All they could say is There is nothing we can do about that. BEWARE OF UNFAIR BUSINESS PRACTICES. Do not stay here. THE BATHROOM HAD NO HEAT ALSO. Stay at the Comfort Inn