Royal Plaza Inn

I never book less than a 3 star hotel, I expect a 3 star hotel to above average/descent when using a rating from 1-5. I have no idea of who may be rating Royal Plaza Inn over 2 stars. Unless I was given the worse room in the place, it isn't a true rating. This Inn cost $300.00 per night on Expedia!! The staff person checking me in was rude and debasing. She told me they take my credit card to insure I don't smoke in the room (I specifically booked a non-smoking room), steal something, cause damage, etc. Everyone knows that a card is required for security reasons. She didn't need to spell that out in a debasing manner. No elevator to the 2nd floor. We had to carry our luggage up a flight of stairs. The towels were rough and dingy and one set per person, no extras. The shower curtain was dingy with red stains on it. Thank goodness I pack soap. A used piece of soap was in the shower and one small disc was left on the sink. The shower fixtures were damaged and didn't work properly. There was no iron or laundry bag, if I needed one. The furniture, desk and bedside table had no hand pulls, and the finish was peeling. The curtains in the room was coming off of the rod. The refrigerator had no way of knowing it was running, and as I looked to see if it was plugged in, the area behind the cabinet was so dusty, you wouldn't want to put your hands behind it. No bathroom outside the rooms for patrons (I got there a little early and needed to use the bathroom before I could check in I had to go to a different public place). The walls showed the need for paint repair in certain areas. The TV remote was sticky. Every thing was very dated as if it was furnished from a second hand store. I reported this to the clerk at check out because I didn't want to be charged for something I didn't do based on what the clerk told me at check in. I could go on. I've given away furniture 100x better than this place had. When I entered the room, I thought, "They should pay me to stay here." In addition, to think she thought there was something worth stealing, is laughable. For the money, it was completely over priced. I won't go back there. My son and I were in the city for the Tennis Tournament.

No ac. Fourth night and still no AC, 118 degreess outside. I wish I read review beforehand. $100 deposit.
Flooring was OK shampoo and soap in good size room.. Pool was green. TV kept shutting off. Room good size, but hotel is kinda sketchy, seems abandonded, rear door falling off. Key don't work half the time . Don't go outside without your phone. Biggest complaint is very hot outside and broken AC. Refrigerator and microwave worked good. Sylvia was very helpful and gave me clean towels made sure I had soap and tp.

Be careful when they charge for the deposit as they won't give you that back unless you call so many times. They mostly plan to keep that unless customer reach out to them multiple times and you don't get clear answers ever. I really think that OYO should not partner with them given how horribly they treat their customer when they are trying to get back their deposit.

AVOID!! Restaurant next door closed. Had to drive for dinner (beer) and breakfast. Unclean and ancient place! Bathroom had NOT been cleaned...long hair all over the place, dirty toilet and NO TOILET PAPER AT ALL!!!!!!!! luckily spotted that before sitting! Horrible place for $140 a night!!