Royal Plaza Inn

The shower head was 4ft high, soap holder was falling off the wall. Hallways were dirty and the furniture was peeling. Not nice.

Throughout the year I have booked in this hotel and the previous employees were very nice and friendly, the employee that checked me n and out was not she seem very troubled like if she didn’t want to be there. There was the night of Saturday were our next door neighbors at 220, they we’re making a lot noise from 11:30 pm till 3:30 am Sunday and management wasn’t reachable due to the rooms phone not working. I understand that it is being remodeled but certain item not working properly and charging a lot. This property to me has had really good memories with my family and I had really good experiences with previous employees.

I never book less than a 3 star hotel, I expect a 3 star hotel to above average/descent when using a rating from 1-5. I have no idea of who may be rating Royal Plaza Inn over 2 stars. Unless I was given the worse room in the place, it isn't a true rating. This Inn cost $300.00 per night on Expedia!! The staff person checking me in was rude and debasing. She told me they take my credit card to insure I don't smoke in the room (I specifically booked a non-smoking room), steal something, cause damage, etc. Everyone knows that a card is required for security reasons. She didn't need to spell that out in a debasing manner. No elevator to the 2nd floor. We had to carry our luggage up a flight of stairs. The towels were rough and dingy and one set per person, no extras. The shower curtain was dingy with red stains on it. Thank goodness I pack soap. A used piece of soap was in the shower and one small disc was left on the sink. The shower fixtures were damaged and didn't work properly. There was no iron or laundry bag, if I needed one. The furniture, desk and bedside table had no hand pulls, and the finish was peeling. The curtains in the room was coming off of the rod. The refrigerator had no way of knowing it was running, and as I looked to see if it was plugged in, the area behind the cabinet was so dusty, you wouldn't want to put your hands behind it. No bathroom outside the rooms for patrons (I got there a little early and needed to use the bathroom before I could check in I had to go to a different public place). The walls showed the need for paint repair in certain areas. The TV remote was sticky. Every thing was very dated as if it was furnished from a second hand store. I reported this to the clerk at check out because I didn't want to be charged for something I didn't do based on what the clerk told me at check in. I could go on. I've given away furniture 100x better than this place had. When I entered the room, I thought, "They should pay me to stay here." In addition, to think she thought there was something worth stealing, is laughable. For the money, it was completely over priced. I won't go back there. My son and I were in the city for the Tennis Tournament.