Baymont by Wyndham Jacksonville/Butler Blvd

I️ booked this hotel thinking it’s not that bad because it’s at least a 3 star almost a 4, but it was definitely not my best experience. The first night I️ started getting small bites all over my body and I️ ignored it because my skin is sensitive anyways. Then me and my fiancé went left for breakfast in the morning while the housekeeping were cleaning rooms, and we come back to only clean towels and they empty out our trash. That was all they did. Normally I️ come back to my hotel room with new sheets and my bed made at any other typical hotel but not this one. At first we weren’t complaining, we were just accepting the fact that they weren’t changing our sheets. Until the 3rd night my fiancé got the worst bites on his neck. That’s when I️ started getting worried and we searched up what bed bug bites look like and it definitely look like the ones we both got. His reaction was definitely worst and we might even had to go to the doctor to get that checked out. I️ didn’t want to leave a complaint because the staff at the front desk were the nicest people, but the hotel needs to do better at cleaning the rooms. Sheets should be changed and washed and disinfected better on a daily. There was other little issues but my biggest concern is getting the rooms cleaned better.

Clean rooms, great service from the front desk. The breakfast lady is rude. Not the way you want to start your day with a b+()h in the morning. Everything else was good. That woman needs to be fired.

Not sure how this hotel has the rating it does. You can tell they tried to remodel, but it was horribly done. There’s A LOT of homeless walking through the parking lot, the elevator looks like the floor could fall off at any minute around the edges, our room was smoke free but still smells of smoke, it was HOT when we first walked in the room, the room was soooo musty and damp that I almost couldn’t breathe, the bed felt wet it’s so damp, the lamps had rust on them, remote didn’t work, there was a black residue on the ceiling, and a spider crawled out from under the blankets when I pulled them back. All in all we were not comfortable here.

Gross. Horrible. They turned off the water half the night. No warning. Nothing. Room was nasty. Felt like I needed a shower after walking in. Construction is our hallway. Never again!! I expected better from a Baymont Inn.

Not very clean. Have had issues with prostitutes in their parking lot while we were there. Lots of construction workers staying there. Lights in the room were really low wattage, making it dark. I won't be going back.

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