Grand Traverse Resort and Spa
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Rooms and prices
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Description
In this hotel 600 rooms, 17 floors.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Television in lobby
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Indoor Fireplace
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Vending machine
- Coffeemaker
- Bottled water (at extra charge)
- Free Wi-Fi
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Tour assistance
- Billiards
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Water park
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Table Tennis
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Yoga
- Massage
- Beauty services
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Children swimming pool
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Video: Welcome to Grand Traverse Resort and Spa
Map
Reviews
I came to attend a large conference and, in fact, they were accommodating two large conferences simultaneously on my first day. The fact that they were able to do so while still providing excellent service, quality meals and a very clean environment during what I’m sure is their off-season is quite impressive.
I was assigned one of the smaller, less frequented overflow rooms on the garden level but, once again, i was very impressed by the cleanliness of the room and attentiveness of the staff.
My room was nothing exciting, and the bathroom was tiny, but I was in the older part of the resort, so perhaps the rooms in the tower are nicer.
There are several little shops to browse in at the resort, as well as a pool, spa, and golfing. I was here for business, so I didn't take advantage of any of it. I was tempted by the spa because I came here years ago and got a hot stone massage I still dream about.
I didn't eat in the restaurant, but the sandwich and coffee I got in the little market were good, and the food served to conference attendees was good.
$200,000 in business to the resort over the last ten years, I will likely be finding somewhere else to bring my golf outing guests from now on. Over the last two or three years the Grand Traverse resort has steadily reduced its level of service, the quality of its accommodations, and the competence of its staff, especially its management. From being hours late checking my guests in, to not providing housekeeping service for 4 days, to refusing to provide separate checks to a party of 13 in the Aerie restaurant, to not providing airport transportation, to taking 15 minutes or more to answer calls to the front desk, to failing to have a manager on duty for three straight days, to rooms in need of repair, and poor communication resulting in some of my guests being overcharged for replay rounds on the golf courses, I was sorely disappointed by the resort overall. Three or four years ago, I did not have these problems. It seems like the hotel management used Covid and the confusion issues from it to significantly degrade service levels and overall quality, while raising prices. The golf courses are still in good shape and enjoyable, but everything else about the resort has gone downhill in the last several years. I will definitely be looking for another place to take my group. Crystal Mountain might be a good alternative although it is not as convenient as the Grand Traverse resort. You’ll also notice that the idiots in management at the resort keep posting the same form letter type reply to all of the complaints people make. That’s the same level of service and quality you will get if you stay there. At least they’re honest, because even though they say they will discuss people’s complaints internally, they never say they will fix the problems in their canned reply. See you can bet that the chances of getting the issues corrected are about zero. I will definitely be looking for another place to take my group starting next year.
5.0 The Spa. Excellent massage. Beautiful waiting area.
4.5 Aerie restaurant. Good food. Great server and view.
4.5 Our room. Clean and spacious. We may have had a mini-suite.
4.0 Fitness center. Well equipped but older equipment.
2.0 Room service. Breakfast for two was $70 and delivered in to go containers in paper bags with plastic utensils. Try cutting steak (and eggs) with a plastic knife.
Frequently asked questions about Grand Traverse Resort and Spa
How much does it cost to stay at Grand Traverse Resort and Spa?
The cost of living in Grand Traverse Resort and Spa depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Grand Traverse Resort and Spa?
You can book Other, Standard room, Standard room with lake view, Standard room with view, Standard room with balcony, 1 Bedroom Standard room, Standard Single room, Standard Single room with view, Standard Double room, 1 Bedroom Standard Double room, 1 Bedroom Standard Double room with partial view, 1 Bedroom Standard Double room beachfront, Standard Triple room, Standard Triple room with view, Standard Triple room with balcony, Standard Quadruple room, Standard Quadruple room with bay view, Standard Quadruple room with golf view, Standard Quadruple room with lake view, Standard Quadruple room with partial view, Standard Quadruple room with view, 1 Bedroom Standard Single room beachfront, Standard Double room with bay view, Standard Double room with golf view, Standard Double room with lake view, Standard Double room with partial view, 1 Bedroom Standard Double room seafront, Standard Double room with view, Deluxe room, Deluxe room with bay view, Deluxe room with mountain view, Deluxe room with view, 2 Bedrooms Deluxe room, Deluxe Single room with bay view, Deluxe Double room, Deluxe Double room with bay view, 1 Bedroom Deluxe Double room with golf view, Deluxe Triple room, Deluxe Triple room with view, Deluxe Quadruple room, Deluxe Quadruple room with bay view, Deluxe Quadruple room with golf view, Deluxe Single room, Deluxe Double room with golf view, Premier room, Premier Single room with view, Premier Triple room with bay view, Premier Triple room with view, Premier Double room with bay view, Premier Double room with balcony, Premier Double room with balcony and with bay view, Premier Double room with balcony and with golf view, Premium room, Premium Triple room with view, Premium Double room with bay view, Premium Double room with balcony, Premium Double room with balcony and with bay view, Premium Double room with balcony and with golf view, Luxury room, Apartment, Apartment with view, 1 Bedroom Apartment seafront, 1 Bedroom Double Apartment, 1 Bedroom Double Apartment with partial view, 1 Bedroom Double Apartment seafront, Deluxe Apartment, Deluxe Apartment with mountain view, 1 Bedroom Deluxe Apartment with view, Deluxe Single Apartment, Deluxe Double Apartment, Deluxe Double Apartment with balcony and seafront, 1 Bedroom Deluxe Double Apartment, 1 Bedroom Deluxe Double Apartment with golf view, Studio, Double Studio, Deluxe Studio, Deluxe Double Studio with balcony and beachfront, Deluxe Double Studio with balcony and seafront, Villa, 1 Bedroom Villa, Deluxe Cottage in the hotel. Please check room availability by choosing your dates