Hotel BATS

The worst hotel I have ever been! The plugs in the rooms are not working, the towels and rooms are smell like mold, the sheets was dirty, the bathroom room also. All of the rooms are very dark! The restaurant offers only 5 meals. The sauna and the steam-bath are not hot enough.

Friendly staff and we had two decent nights sleep. However the place is run down - the “VIP” room we stayed in had power sockets half out of the wall and not working. No hot water in the bathroom sink and have to phone reception to get air con turned on and off (which was faulty on our second day anyway).
Card payments are not accepted - cash only. We didn’t know beforehand and we were chased several times for the payment even before we had a chance to find an ATM. My GF overheard a guy trying to get a sandwich for his kid from the restaurant. They would not make it without payment and did not know what it cost. They would not charge it to the room.
Breakfast was very poor - sandwich OR omelette OR muesli. That’s it - you’re only allowed one dish.
Funniest thing ever was when they tried to stop us leaving the hotel until they’d checked the room - that is a first in over 40 years of travelling 🤣🤣
Stay there if you have to - but turn up with cash and assume you have to go out for everything.
Like I said, the staff were friendly - so it must be the management who need to rethink how they run their hotel before they go out of business. Suffice to say - we won’t go there again!!

Been there twice hopefully never again. They tried to charge us rooms even though we are with the group reservation and company is paying it for everyone. Reception is a disaster( check-in is too slow and sometimes they take the details again as they didn't do it properly in the first place). There is nobody at the reception after 22pm and in order to get into the hotel you either go trough casino or sleep outside. The single room we booked for a driver ended up being some storage unit. They do not have a restaurant and the rooms are dirty. Air-conditioning is broken since the summer begun. The location is a 15-20minut walk from the city center. I do not understand what exactly makes it a 4⭐ hotel.

Old building in a good position, breakfast is a big minus. I do not recommend!!!!!!

Don't go there! Better find another alternativ in Sansanski or near by... or just buy a tent!