Hotels in Surrey

Convenient to the freeway. The family suites are nice, plenty of room. Excellent front desk staff.

The staff go out of their way to make your stay the very best My flight arrived at 8 am and I was at the hotel by 11am. I asked if I could check in and leave my luggage there. They checked and prioritized my room. It took 15 minutes and my room was ready! I told them not to rush as I could I er to the mall but she said just to wait. So impressed I to maker o on my bed before noon!!!!

The hotel was perfectly maintained, and the staff were great. Breakfast was delicious. The only thing we didn't like was how loud neighbouring suites were and how little the hotel did to help when informed.

Facilities: Being able to boil water is very important to Chinese people Environment: Elegant and pleasant, because I live on the first floor, the small yellow flowers outside the window emit a faint fragrance, and the room is full of warmth Stayed for five days, hope to come again next time! Service enthusiasm: The staff are always smiling and very friendly Breakfast: Although simple, but nutritious

Breakfast was ok/good.... Not spectacular. Christine at the front desk was AMAZING!

The staff was effective in dealing with loud disruptive guests on a different floor management went above and beyond to ensure the remainder of our stay was great. Beds were amazing

Nice and clean with great view.

The room size is quite small, clean and tidy, and the sound insulation is good. The location is close to the Skytrain station, and there are Tims and Wal-Mart nearby, which is more convenient. Temporary booking room, the price is high.

In the center of North Surrey, shopping, eating and drinking are convenient, the hotel is relatively new, near the light rail, and the room is not big

Great hotel. Friendly check in service. Check out was ok. Great location.

Stay 1 night for business trip - Its location is good with convenient parking space. The rooms were clean and basic amenities are available. Highly recommend to request a top floor room if you don't want to hear people walking above you. Free breakfast was OK since we did not expect too much.

Everything from the room to breakfast to location was very good.

Good little spot. Breakfast was better than we’ve had in other places, more options than just yogurt and toast.

We had a great stay at the Best Western plus Burnaby. It was very convenient.. walking distance to Metrotown Mall, our appointment and many restaurants. The staff was very friendly. Breakfast buffet was great. Lots to choose from. It's not a new hotel but updated Bed was comfortable. The only wish we have is for real cups and plates, in room and at breakfast.

There are many shops around the hotel, especially near wholesale, shopping and eating are convenient. There are no slippers in the room, which is not convenient for taking a shower. Compared with the room price, the facilities are relatively simple

Good hotel, kind of distant with easy connection to metro

I was impressed with the hotel from the moment I entered the door. The staff was extremely friendly and helpful. The little touches left in my room as a welcome made me feel like my business was appreciated. A nice breakfast brunch was included in the stay which was a nice addition. The only criticism I'd give was the room was marketed as "top floor city view" and my window literally looked out onto...

Nice and close to the mall and restaurants. Staff was friendly! Great breakfast. Parking is tight but we always found a spot. However, there were issues with our thermostat that did not get resolved before we left. Ended up just turning it off. I had a hard time falling asleep in the hot room. Cleaner threw out collectable empty beer bottles I was saving as souvenirs (I get they didn't know but it...

Looks recently renovated so it’s clean and modern. Super friendly people at the front desk, housekeeping and breakfast area on the second floor. Quick note on the light switches, there’s one in the room that’s really hard to find and it controls the lighting above the bed - see the uploaded picture for a tiny black switch next to the wall power outlets. Free parking underground is great and easy...

This is one of the best Holiday Inns in Canada, with a central location, fantastic staff (Anja is a superstar!), safe underground parking and a great open space pool. Breakfast is decent too, and the kitchen staff is also amazing, especially considering how difficult it is to please everyone during breakfast time when the hotel is the busiest.

Breakfast was great, the staff was helpful, location was perfect and the room was comfortable.

I stayed at the hotel for four nights and absolutely loved it! It was conveniently located near everything in Metrotown, and the staff were incredibly friendly. As an IGH Platinum member, I felt really welcomed there. The rooms were spotless and felt cozy. The breakfast was delicious, although I did get a bit bored with the same food after a few days. The only downside was the late checkout; even though...

We got a room with broken A.C. the first night but were moves to a bigger room for the next 2. Decent place and good price

Very recomendable place not far from downtown ... Great location . good hotel prices...clean...great food around this hotel. Great access to vancouvers tourist spots. We stayed here seven days and everthing was great..... I would definitely return to this hotel again. ??

We were very pleased that this hotel is affordable and accommodated us with a medical rate. The beds and pillows are very comfortable, rooms are clean and have lots of platform selection on the TV. We will stay here again!

Nice and clean rooms, no breakfast option, You can get food from the burger restaurant on the premises. Good parking, near to main road, accessible rooms. Overall a good place to stay.

Absolutely great experience with Accent Inns. Stayed at both their Burnaby and Victoria locations. Great rooms, great staff, pleasure to do business with. Rates were reasonable. Both locations had a restaurant attached to the building. Laundry facilities could have been better, but this will be my go to place to stay when traveling

Check in staff were nice and friendly! Location is close by the sky train. Room was ice cold (in the best way as it was HOT outside). I never sleep good at hotels/motels and I had the best sleep!

A very good basic motel. Check in was cordial and efficient. Room was clean, quiet and modern. Appliances worked. Beds were soft. Plenty of free parking. No breakfast on site, but there's a small cafe next door. We liked the cute rubber ducky sitting on the bath towels.

Room was huge, clean and perfect! Bed was comfy, shower and bathroom was clean including grout! Excellent desk service also!

All satisfied with the hotel but not Trip.com where we booked in this hotel, we have to pay for the breakfast when booking with Trip.com, but indeed the hotel offers complementary breakfast, we are eating the same things paid or not paid. I think this is the problem rested with Trip.com taking advantage of tourists not familiar with local practice charging us expensive "supposed to be free" breakfast

Great location and price.   Good breakfast.   Good Wifi.

Bad service attitude. The shuttle bus to the airport cannot wait for the customers for even 1 minute.

We booked this as it was close the Vancouver airport- the shuttle was fully booked for our time so the hotel arranged a Taxi with any thought and a no cost to us .. service above and beyond . Good room light and clean lovely bathroom etc. Breakfast included was excellent. The only problem we realised when we got to Vancouver international we should have been at Abbotsford .. an hour &half away ..

Friendly n caring team, will come again 🙂

The comfort of the room, breakfast included & easy transport links.

Nice room, close to the airport and lots of places nearby for food. Free shuttle

Staff were friendly and good. Location is very convenient to lots of food options. Room is in dire need of refresh/remodeling. Pillows smell like someone has been sweating in them for months. Carpet in the room looks very dirty as well. Very expensive for what we paid for 1 night.

The two gentlemen working at the front desk upon evening check in were so fantastic and kind!

Remember to use HoteITully.ᴄᴏm when booking a hotel. This website will compare countless hotel sites and normally will have rooms a lot cheaper than others! Thank me later on! This place is one of the best in the area. I have been coming here for a long time. If you stay for a few days you won't be disappointed. The hotel location is convenient for dining. The front desk staff is professional and...

This location is close to the airport and conveniently located to local amenities. The rooms and hotel are clean, but are starting to show their age. I want to give a very special service shout out to the wonderful host/server who runs the breakfast service. She was amazing, kind, thoughtful and fast. She was managing the front of house like a BOSS and everyone was so well cared for. The back...

Excellent hotel near the airport with an overnight shuttle service for the flights arriving late at night. Moreover, I was especially impressed with the customer service. I initially booked for the wrong night and the booking agency said they would change the date but never did. Even though, the initial booking date has passed, the manager offered us a credit for another night so we were able to avoid...

Hotel location is excellent if you like taking metro. It is right at the metro station Bridgeport. You can take metro to Vancouver or Richmond conveniently everywhere. The room cleanliness was quite good but there were quite some dusts at the top of vanity mirror and lamps. Our room is a double queen beds room with decent room size and bath tub. It is comfortable. Overall, we enjoyed our stay...

There are less restaurant around hotel. The hotel has food corte in ****** but the seat and desk is not enough. The location is good and access from train station is perfect. Also they have pool and hot tab. It was good for us.

My hubby & i arrived past 10pm for check in. Checking in was not easy as I forgot my credit card & d front desk girl w/ an Eastern Europe accent said that she can’t check me in unless i present a credit card for a $100 deposit + resort fees. I said I paid for d room already but she won’t hear of it unless i present a cred.card. My friend volunteered to use her card for security deposit. Checked out...

The hotel was a busy place due to the ****** and the most difficult to do when you arrived in the hotel is to find a parking; it was so busy that their parking lot was full. Also, you have to walk 8 minutes from the parking lot going to hotel’s main lobby.The hotel was clean and amenities were great. However, only one elevator was working going to our room. It was okay overall.

The resort’s location is incredibly convenient, close to both the airport and downtown. The hotel restaurant offers a stunning waterfront view. While the facilities are quite old, the overall stay experience was pleasant.

The River Rock Resort was a fantastic weekend getaway. From the waterfront location, to fine dining, to swimming and sliding, this place has it all.

Right away you can tell it is not a chain hotel.  Super friendly staff,  very thoughtful.  Stayed there after my wife and I tied the knot.  They left a handwritten note and a nice tray of snacks in our room.  The parking would be inconvenient for some travellers with a pickup or suv with a storage box up top.  Our Chrysler Pacifica with Thule box barely fit in the buildings parking.  Valet parking...

Love it here! Excellent service, feel welcoming at all times. Perfect location for Richmond night market less than 5 minutes walk. The hot tub and swimming pool is quite relaxing ( when it's not crowded) Overall, great experience recommended.

Very spacious bathroom, food lighting and convenient light switched. Dyson hairdryer adds bonus point.

Booked a superior room specifically for the soaker bathtub only for the hotel to tell us there was a system error and we paid extra for a lower level room room without a bathtub. This was our anniversary and this is such a huge letdown. The two complimentary breakfasts don't make up for this. Don't think I'll come back again.

The staff are super friendly but there is a smell inside the room. It’s probably from the previous guests.

Very modern, clean hotel and front desk staff were super friendly and helpful.

The hotel is close to capstan station and also has a factory outlet close by. The room was clean and worth the money. Room service was done each day which was great.

We stayed there for five nights in total. The last two days were pretty good though there were some bumpy issue happened in the first three nights.

Staff were great. Quick and easy check in. Free shuttle from airport also helpful.

While I understand Air Conditioning may not be needed a ton here in Vancouver, Canada, but our room AC was weak and pathetic. By the time we settled from the airport and in our room, it was already 10:30'ish and we went straight to the restaurant onsite. The AC did not get our room cool enough so it was uncomfortable. The restaurant was mediocre and service was also mediocre. Way overpriced. Way...

Nice and clean but was not informed about the amenities on the top floor. Even when checking in we were not advised on the perks of having a room on the top floor.

The Radisson is close to the airport, has a shuttle service, has clean room, rooms, and comfortable beds, and the front desk service was very good. It was also the most reasonable hotel and what can only be called a rapacious Vancouver environment. I would stay here again if I Needed to. 

Some of the staff are addicts themselves so they fit right in with the rest of the place lol The place is very old yet has maintained it's integrity to an extent. Special privileges are given to select individuals so it is beneficial to some guests that have become regular fixtures

Tjis hotel has been turned into an S.R.O ( Single Room Occupancy) by B.C Housing.

Small hotel on E.Hastings str which lead you through Chinatown to Downtown.The rooms are small old moderated but clean. Lobby is small but symphatic. The breakfast is served in the pub, regular nothing special. But in the evening there is a interesting coutry music or jazz

The location In On Hastings You need to Pass Lots of Homless And Ppl Doing And Useing Drugs to Get to the Hotle where it iz Service With the Staff ppl that Part time and Full time Works Here Not As meany Englsh Staff Real can Talk the Engalsh Here at this hotle snd for the Rooms EVER ever Small 2 adlats and 2 Kids Real small Rooms At this Hotle

An historic Vancouver spot in Vancouver's Downtown East side. Ignore everything you've heard.. it's a very safe place, that we've been frequenting for years. Worth the free Jazz Saturday afternoons (by donation), the good freshlyrics brewed beer & tasty pub grub. Friendly service, decent prices

Location is awesome easy to get every where however you cant have a weak stomach. Its is east hastings. You will see drug use...passed out homeless people...tents.. the staff is great. Restaurant downstairs great. The rooms are small but you get what you pay for... great place to rest your head on a budget.

Sandy as a hostess at breakfast was superfriendly!

The people.were fantastic very helpful. The waitress at Stages was amazing.

No complaints here. Rooms are pretty big, lots of stores and restaurants nearby: London Drugs, Michael's, Cactus Club, and more. The restaurant downstairs was awesome, good service and great selection for breakfast. I had an omelet where you could choose 3 items to add in, I picked mushrooms, green peppers and spinach...so delicious and filling. I would definitely recommend this place for location...

Booked this property due to proximity to VGH. The staff was very accommodating as our stay was potentially variable due to nature of the procedures at hand. That being said, the rooms are pretty standard. Nothing great or terrible. The PTAC unit (the heater/air conditioner) in our room was pretty tired. Very hard to keep a steady temp. Fine when the heat was on, but would blow cold air at some...

Clean and spacious rooms in a really solid location. The price was very affordable and i would not hesitate to stay here again. The staff was very responsive at all hours of the day and allowed us to check in early. The 99 B-line is right outside and the Skytrain station is just a block away making it a very central place to go around Vancouver.

The view from my 15th floor room was quite nice. The room was well appointed with a fridge and coffee maker, the linens were crisp, the pillows were full but just right, and the bathroom had the requisite toiletries as I didn't have an opportunity to find travel sizes as my trip was very last minute

Loved the ethos of Skwachays. Staff very friendly and helpful. Enjoyed communal spaces and meeting other guests. And loved vibe of the neighbourhood.

Stayed here to support local artists, but it is not managed very well. Do yourself a favor and don't bring a car. You have to park in a garage behind the ally. It's very small..we could not avoid scraping our car. Someone at the desk has to open the gate coming and going, so you have to stop, go in, and ask for someone to open the gate....wait, then drive in. Same for leaving. We returned our car...

I love the concept behind this hotel, which is why we booked our stay here. The rooms are clean, the staff was helpful, but the hotel and room were dark, not much natural light, so it felt a bit stuffy. Also, the area is shady, with homeless people and druggies around. They say the area is safe, but we just didn’t feel comfortable walking there. The streets also smell of urine. I wish this place was...

The Skwachàys Lodge is a nice place to stay in Vancouver. The room was amazing and the staff is super nice. The location is tricky: very close to Water street which is full of restaurants and shops but also very close to a zone full of homeless. We were astonished but in the whole three days we never had a single issue, not even at night.

The room that we stayed in was clean, beautiful and it smells good. It was like a gem nestled in China Town. The people are friendly and thorough and gave us a tour where we can find everything in the hotel. We enjoined the sauna and arts gallery. We really recommend it!!

We loved the cool decor in the rooms. The folks there are great! Breakfast was simple and tasty. Loved the art work! Neighborhood can be sketchy after dark because of zombie addicts, but that is a big city problem all around.

Very small room, but comfortable beds and pillows. The baseboards in the room were dirty, and the towels had grit and hairs in them. The TV had lots of channels and streaming options which was nice to watch and relax between outings. It was close to everything we wanted. Usually an Uber to anywhere we wanted was about $13, but transit is an option too for those who prefer that

I really liked that this hotel is focused on giving back to the community, and even its key card was wooden to reduce the amount of plastic used. I had booked 2 nights but due to flight changes, I informed them I could only stay the second night. On arrival very early in the morning, reception kindly let me check in then as my room was ready - this was very much appreciated after my long 14hour flight...

The hotel was very well located and provided affordable parking. We found that it was significantly cheaper than surrounding properties and offered good value. We enjoyed spending some time on the outside terrace on the 11th floor. On-site washing and drying machines were appreciated. It takes some time to get used to the concept of having a shared bathroom with the adjacent room.

This place was such a steal! You are right downtown (right across from BC Place). The staff was so friendly and check in was smooth. The hotel room we got was a single queen with a private bathroom and the room was beautiful! Freshly renovated, it had a ton of space for us, and the bed was so soft! (Felt like a cloud) We also had a fridge. The shower and bathroom are great, the shower was walk in...

Nice clean bright room with a great view. Hotel prices in Vancouver are crazy high right now so this was pretty good value for a central location. We went for a Whitecaps game so very handy for BC place. Highly recommend they have a kitchen as well for prepping your own food. Highly recommend for short or longer stay. Will return for sure.

Beds are comfy, pillows are fluffy and wifi is strong and free! Directly across from BC Place, around the corner from Rogers Arena and a few blocks from the Entertainment District!!

Lovely spacious apartment with everything you need eg kettle, toaster and nice big towels. I requested quiet room up high which they took note on. Can still hear the road noise from 15th floor but don’t hear noise from other rooms which is most important. Windows all around so lovely views. Negatives - No toiletries in the room, they can bring shampoo but nothing else, I expect shower gel and body...

The best thing about it was the view! Tim one of the concierges was so personable! He remembered our names. He always had a smile and went out of his way to be kind and helpful.

The location is excellent, very close to the Steam Clock and some important attractions in Chinatown. The room is clean, the bed is big and the quilt is big, and the bathroom is clean. The hotel is very unique and cost-effective. It is worth experiencing. The service attitude at the front desk was good and the city tour map was very considerate.

It’s expensive. Other than that, it’s fine.

Delighted that we could check in early. Our flight back to UK was cancelled so booked this hotel last minute. 3pm check in however we got to hotel at 10am and room was ready 5 mins later. Could not ask for more!

This hotel is so great! The location is unbeatable, as is the price. I am old and asthmatic, so I worried about a 4th floor walk up hotel room, but I was fine! And I worried about a shared bathroom, but it really wasn't an issue - and I pee a lot. I never had to wait for a toilet, and there is a sink in the room. The staff was friendly and accommodating and helped us bring all our gear to our room...

The room is clean and the air conditioner is powerful. Bring your own slippers

I really enjoyed my stay at the Victorian! The rooms are very clean, bright and beautiful, the staff are super friendly, and the location is central! Only downside is the parking is a bit of a trek away with suitcases in tow, and it's damn near impossible to get out of! I'd recommend offloading your suitcases before going to park.

It's clean and the location is good. But certainly it does not live up to the expectation. The building is old and it has clearly not being renovated in a long time. Rooms are not only small, but tiny. Staff at the desk is very helpful and friendly.

Room was very small, barely enough space to move around. Room did not have a safe, and front desk safes are not big enough for laptops or tablets, so beware. Elevator had issues. On the plus side, the bed was comfortable and the pillows were firm.

On the main drag per say in Vancouver, not a far walk from major attractions such as the steam clock, Canada place, etc. Need a key card to access the front door- once checked in

Elevator was broken all weekend so they put us on the second floor in a super small room where the heater didn't work. Second room on the same floor was much bigger and the heater worked. Clean bed. No view. Close to everything including the seabus. Would stay here again but on a higher floor to get a view. Staff are all very nice. The free breakfast is enough to get the day going.

An average hotel. Little bit shabby. Clean bathroom. Helpful staff. Good location for Gastown. Short ride from the airport.

the people that worked there were really nice and helpful. the location is great as there is easy access to public transportation and there are lots of restaurants and cafes nearby. also, there is an open 24/7 convenience store just on the corner! the hotel itself is cute, breakfast is great, and i really liked this place

We were very lucky to be upgraded to a suite so we were super comfortable with a sitting room and an outside deck. The amenities, the bar and dining room were very good. The staff were excellent and so helpful. I would definitely recommend this hotel to others staying in Vancouver

Great boutique high end hotel. Service and location outstanding. Beds comfortable and room is clean. Nice bathroom s. Balcony was great to enjoy the beautiful weather. Cafe Medina next door is Michelin rated and off the charts. Locals tip: Vancouver Public library is 3 minutes away. On a nice day, take a beverage and book to the roof top and read amidst a rose garden.

Absolutely amazing, loved staying here. The nicest boutique hotel I have ever stayed and the staff were so friendly to approach and always happy to help. Great location to get around town.

This hotel is fantastic. The patio was huge, the bathroom had a deep soaking tub, a relaxing rainfall shower with very good hot water and pressure and the toilet is in a separate room from the tub/shower/sink. The high tea at their restaurant was SO GOOD and worth the price. There is no ice machine/snack machine or microwave in room which was fine because the location is right by tons of restaurants...

They let us check in a couple hours earlier and gave us a much unexpected upgrade! Staff was wonderful in the lobby and in the restaurant as well, the room was nice and cozy, super clean (I’m a clean freak) and both the room and the towels didnt smell like harsh chemicals which I loved. Super walkable to some of the tourist spots and lots of restaurants and cafes. 10/10 will stay here again next time...

The finest hotel I have ever had the pleasure of staying. Staff is impeccable. The room is spacious and well appointed. The bathroom is huge with a separate WC. Good ventilation on all four rooms. It's super quiet, just an awesome place. If I could give 10 stars, I would. I was not compensated in any way for this review

Great location, comfortable, pleasant staff, decor in good condition.

Very neat and clean. Unfortunately no aircon and relatively small bed. Overall good stay if you consider location and price compared to all the other hotels around the area.

Accommodation prices in Vancouver are eye-watering, and this is one of the cheaper options in the central city. I found the service exceptional and the highlight of my visit. The shared bathroom wasn't the issue I thought it might be - I was always able to access it when needed. The room was clean and tidy, but pretty basic and very warm. The supplied fan didn't quite hit the mark for a hot June night

Great location. Rooms are super clean for being over 100 years old. I heard some rooms have shared bathrooms but ours had it's own. The people running the hotel were all really great. Very friendly and helpful. There was no air conditioning which was fine in may, but possibly could be hot in August. Location was central to everything we wanted to do in downtown. Restaurants nearby were fantastic.

Stayed 1 night for Roger's event. Cute little funky place. Room was as advertised and clean AF. Sad to see them closed?

The staff was very friendly and accommodating. The area was awesome, accessible to a lot of places (restaurant, groceries, transit). The hotel itself is clean and has a very 90’s feel decor. The rooms are small but it did the trick for a one night stay. A quiet neighbourhood. I am not a fan of shared washroom, but they keep theirs very clean. Would definitely recommend this place to someone who is...

Although it is a three-star hotel, the software and service are far beyond this level. The location is great. The breakfast is a set menu, one of three choices, but you need to pay a tip. The taste is very good.

One of the cleanest hotels I have ever booked. The service, cleaners, and location are perfect.

The staff are very helpful and friendly. I have always enjoyed having a quick chat with them. The room is comfortable, spacious, with a huge wardrobe! It also provides bottled water. The location is great! Walking distance to many attractions!

The front desk staff is friendly and polite. The room is not too big, but it is comfortable. There is free bottled water in the room, as well as a coffee machine and tea bags, which is quite considerate. The hotel is in a very good location, with convenience stores and restaurants nearby. The only downside to the hotel review is that the toilet has a peculiar smell, which greatly deducted points.

Very good accommodation experience, the hotel is not big, the location is good, you can walk anywhere, very convenient, very close to the subway station to the train station, turn left and it is 30 meters away, the express line to the airport is not available, turn left and turn left again and walk for 10 minutes. The front desk service is enthusiastic and the room attendant has a good attitude.

The room is exquisite. Breakfast is also very exquisite. The hotel front desk is also very exquisite. The hotel's bar and steak house is said to be very famous in Vancouver. Unfortunately, it seemed to be reserved on the day we stayed, so we didn't go in. Very good experience, will go again in the afternoon.

The hotel is located in the most prosperous area of Vancouver. The sea and the pier are right outside the window, and you can see the big cruise ship. It is very close to FlyOver Canada, just a few minutes' walk away, and 600 meters away from the Gastown Steam Clock. Very satisfied 👍

The location is very good, the transportation is convenient, the facilities are complete, the surrounding restaurants and shopping are convenient, and the steam clock is very close

I had an event at the Vancouver Convention Center and it was very convenient because it was very close to the street. It was a low-rise city view, but it was cozy and felt good because I could see a small garden. The facilities were clean and the staff was friendly, so I was satisfied.

Service: All are OK. It is a famous old hotel in Vancouver. It has an excellent location. It is surrounded by the city center. There are all kinds of food. There are all kinds of luxury stores around. Shopping is extremely convenient. It is close to the seaside. The scenery is beautiful. You can take a walk in the evening to overlook the surrounding sea view of Vancouver. It is very good! But the price...

My guests were very satisfied. The room was clean and tidy with a great view. The service was attentive and thoughtful. I look forward to my next reservation. The check-in was smooth and the check-out was convenient. I highly recommend it.

As soon as I entered the room, I was shocked by the beautiful view of the bay outside the floor-to-ceiling window! The sea and the sky are one color, so beautiful that it is breathtaking! 180° unbeatable sea view room, when you open your eyes in the morning, you will see the cruise ship and the snow-capped mountains, and the city lights are on at night, and it is super cool to see the night view....