Hotels in Surrey

The staff was effective in dealing with loud disruptive guests on a different floor management went above and beyond to ensure the remainder of our stay was great. Beds were amazing

Excellent place to stay. Staff was wonderful and attentive when asked for fresh towels and extra pillow. Facility is clean and the breakfast is superb. The air freshener they use throughout smells good but is a bit overpowering. Would stay here again.

We enjoyed our stay at this hotel. Rooms where clean and smelled nice. Beds were comfortable. Breakfast was exceptional and lots to chose from for every appetite. My only complaint would be that the rooms are not sound proof and we could hear everything our neighbors were doing, and anyone talking and walking down the hallway.

Small but clean hotel, rooms were tastefully decorated. Staff was super helpful, Front Desk Manager- Vivek went out of the way in helping me and provided exceptional service. Location is good too,close to several restaurants.

Great experience here, i stayed in the king suite that has a jacuzzi tub. The room is super big and clean and the tub is so relaxing. They also have a breakfast in the morning and they provide lots of choices and options for what you may want. Very clean the staff are friendly and eager to help with anything you may need

Excellent team at the property, congratulation to GM and his team , very friendly staff , smiling and helpful all day and night. Awesome customer service. We stayed for a week and we had great stay at the hotel, very nice room set up and clean room, spotless bathroom and plenty of towels and comfortable bedding. Daily breakfast was fabulous and many choices, much better than downtown Vancouver hotels...

Very clean. May appear slightly dated from the outside..however my room was beautifully updated and modern. Very clean and comfortable. Was given a free upgrade and was exceptionally pleased with the service and room.

You get a basic room with a bathroom. Bed. Table with chairs. Dresser. Tv with basic cable. Decent bathroom. There is an affordable, yet well- made, pizza joint next door. Overall ok... I have just stayed in nicer for cheaper.

I needed a place for the night as the original place I had was not pleasant.I was allowed to look at the room before I paid granted it is old I found the sheets on the bed clean and crisp and I read one other comment food under the bed the bed I had was solid no place to put foodfood

The room was clean and had every thing I needed, but it was very small and dark (not enough lighting). Somebody posted pictures of a pool in google reviews, but there is no pool in this hotel. It is a mediocre but clean place if you are staying at nights only.

Thanks for the upgrade. Loved the suite. Pays to be a Diamond Member. Brenda did a great job of checking us in. Wished we had come to the correct Sandman hotel where our reservation was, first rather than the Signature one. Guess this is a common mistake but when you’re tired and just want to get to your room it’s disappointing. Other than that it was 5 stars.

During my recent stay, I had the pleasure of being assisted by Aman, the Guest Service Manager, who went above and beyond to ensure my comfort. I initially faced an issue with a noisy room, which was disrupting my stay. Upon bringing this to Aman's attention, she handled the situation with exceptional professionalism and empathy. She promptly arranged for a room change, ensuring the new room was quiet...

The Sandman Hotel Langley was conveniently located and the room clean and well serviced. The bed was comfortable and the staff courteous and helpful. Would definitely stay there again on my next trip to Canada.

Absolutely fabulous place to stay! We are staying for 3 months to complete a move and the staff has been like family. Friendly, warm and caring …. Always a greeting. Justin is terrific on the front desk and has been very helpful to us on several occasions during our stay. If someone is choosing a place to stay for a short few days or a long stay this is the place to book!

We’ve been staying here for several months for work and we are quite happy with our overall experience. All of the staff are helpful, pleasant and friendly. Overall clean hotel, comfy beds, rooms with fridges and microwaves. Very hardworking housekeeping staff that are much appreciated. Good location, close to many amenities, lots of parking available. And a shout out to Hilary at the front desk, whom...

I am not usually a fan of motels, but this was a really good experience. Facility is older but very clean and comfortable. Bathrooms are small but I wasn't there for a spa experience. The staff were lovely, especially in the breakfast room and the ladies cleaning rooms. Front desk aren't as friendly ... Very much just get your request taken care without pleasantries. They could work on that a bit ...

I am a frequent business traveller, and have experience with all kinds of hotels. I must say my stay at Best Western Plus Burnaby is perfect, especially, the free breakfast staff Cong and Eva are exceptional. They made me feel even better than at home! Their optimistic and merry personality lightens up my days, as well as their impeccable cleanses, organization, and flavoured food. This is way beyond...

My daughter and I went down to shop at Metrotown for the day with her Christmas money. We found this hotel online as we drove down. It is an excellent value and includes a great hot breakfast. It was a bit tough to get through at the beginning to the switchboard and talk to somebody as I had to call four times but I am glad we continued. It is only a couple blocks away from Metrotown and the price...

Stayed here for 4 days on a business trip, comes with complimentary breakfast which was good, cheaper rate. Rooms are clean but the beds are not very comfortable. Towels are in need of an upgrade, feels like 36 grit sandpaper. Appart from that it was a great stay.

We had an amazing stay at the hotel, the staff were very welcoming and courteous. The rooms were very clean and spacious. The breakfast was perfect. The Metropolis mall was just a 10 minute walk and to commute to other places the skytrain is very nearby. Thank you for the amazing stay 😊.

This best western is ok. Nothing special. As I was travelling on my own for work it was in a good central location for the two deatinations I had to visit. It's on a busy road and the exit to the road is not the smoothest, as on the left side there is a large bush that could he trimmed, as it is an obstruction. In the room the bathroom is dated and worn. It could certainly do with a refresh and brightening...

I was impressed with the hotel from the moment I entered the door. The staff was extremely friendly and helpful. The little touches left in my room as a welcome made me feel like my business was appreciated. A nice breakfast brunch was included in the stay which was a nice addition. The only criticism I'd give was the room was marketed as "top floor city view" and my window literally looked out onto...

Nice and close to the mall and restaurants. Staff was friendly! Great breakfast. Parking is tight but we always found a spot. However, there were issues with our thermostat that did not get resolved before we left. Ended up just turning it off. I had a hard time falling asleep in the hot room. Cleaner threw out collectable empty beer bottles I was saving as souvenirs (I get they didn't know but it...

Looks recently renovated so it’s clean and modern. Super friendly people at the front desk, housekeeping and breakfast area on the second floor. Quick note on the light switches, there’s one in the room that’s really hard to find and it controls the lighting above the bed - see the uploaded picture for a tiny black switch next to the wall power outlets. Free parking underground is great and easy...

This is one of the best Holiday Inns in Canada, with a central location, fantastic staff (Anja is a superstar!), safe underground parking and a great open space pool. Breakfast is decent too, and the kitchen staff is also amazing, especially considering how difficult it is to please everyone during breakfast time when the hotel is the busiest.

I stayed at the hotel for four nights and absolutely loved it! It was conveniently located near everything in Metrotown, and the staff were incredibly friendly. As an IGH Platinum member, I felt really welcomed there. The rooms were spotless and felt cozy. The breakfast was delicious, although I did get a bit bored with the same food after a few days. The only downside was the late checkout; even though...

We stayed in the hotel for three nights, the location is convenient with sky train right outside, metrotown shopping center is right next to it. The kitchen staffs were outstanding. Food was fresh and dinning areas super clean. The only thing we are disappointed is that my daughter left her music folder in the room, thinking under the bed. We contacted the hotel by email, if they can email the pages...

Loved it. We had a Christmas party there and the event room was perfect. We even had our own private patio for those that wanted to go outside and smoke. The food was awesome and the service was great. I would highly recommend this place for your next party

I informed the manager about the numerous visible scratches on the desk in my room, giving the impression that the rooms lack proper care and appear old. He was eager to address the issue promptly, providing excellent service. The breakfast at the villa bistro restaurant was fresh, and both the waitress and manager were exceptionally friendly to customers. I would highly recommend this hotel to my...

You shouldn't be disappointed. I have astayed here a couple times in the penthouse and regular room Unit and it was always a great experience. Specially for a stop over if your traveling. Everytime I stay here, an Elvis is walking around😶

Guy named Praneel came from maintenance to fix my electrical problem in 401. Very prompt and quick. I’m really impressed to have great customer service from maintenance. Very nice, professional and courteous. I appreciate his services. These type of staff is a real asset to a hotel. Thank You in every way. 😊

Staff were excellent ... hotel is convenient and parking is free and plentiful Nice room with window that opens for fresh air.

Honestly from the time i walked in to the time i checked out i got nothing but smiling faces and respectful gestures from staff. The room was so clean and everything was precise. The breakfast in the morning was excellent and delivered to my room. I got my money worth in this place and i plan to return anytime i have the opportunity to do so. Good Job Staff and Management.

We got a room with broken A.C. the first night but were moves to a bigger room for the next 2. Decent place and good price

Very recomendable place not far from downtown ... Great location . good hotel prices...clean...great food around this hotel. Great access to vancouvers tourist spots. We stayed here seven days and everthing was great..... I would definitely return to this hotel again. ??

We were very pleased that this hotel is affordable and accommodated us with a medical rate. The beds and pillows are very comfortable, rooms are clean and have lots of platform selection on the TV. We will stay here again!

Nice and clean rooms, no breakfast option, You can get food from the burger restaurant on the premises. Good parking, near to main road, accessible rooms. Overall a good place to stay.

Absolutely great experience with Accent Inns. Stayed at both their Burnaby and Victoria locations. Great rooms, great staff, pleasure to do business with. Rates were reasonable. Both locations had a restaurant attached to the building. Laundry facilities could have been better, but this will be my go to place to stay when traveling

Check in staff were nice and friendly! Location is close by the sky train. Room was ice cold (in the best way as it was HOT outside). I never sleep good at hotels/motels and I had the best sleep!

A very good basic motel. Check in was cordial and efficient. Room was clean, quiet and modern. Appliances worked. Beds were soft. Plenty of free parking. No breakfast on site, but there's a small cafe next door. We liked the cute rubber ducky sitting on the bath towels.

Room was huge, clean and perfect! Bed was comfy, shower and bathroom was clean including grout! Excellent desk service also!

This was way back in 1979. One week stay in a one bedroom suite that had a small kitchen with sitting area as well. People were very friendly and helpful. Cleaning lady was there the very next day and we struck up a friendly conversation. I was new to BC and she told me where to get groceries and household needs at the best prices. I mentioned that I was quite cold the night before and I guess that...

Share the same ambiance and facilities as other north American budget motels, Location is good in between Burnaby and DT Vancouver with reasonable commute access.....price varies according to the season, don't expect polite or friendly management (as probably they have to deal with lots of questionable people), Guests are fully responsible for your belongings.

VERY accommodating & helpful during my stay, housekeepers are sweethearts, highly recommended. Thank you!!

you're getting what you pay for, the blankets are thin and the rooms are bare but clean... if you enjoy the quirky things in life this place is a real gem. the reception however is run by some of the most ridiculously incompetent people i have ever met in my life. if you call ahead and try to arrange things, dont expect them to have any clue about any of it when you get there. you can also expect to...

Hotel is located on a busy street, easy access to all areas of Vancouver, but noisy. Plenty of nearby amenities. Hotel looks run down in appearance.

Just spent 4 nights here, room was clean, bright and updated. Was also quite spacious. I was nervous booking a “motel” for security reasons but the building and area felt safe and secure. It’s a little out of the way if you plan on spending your time in downtown Vancouver, traffic made it quite a bit of a commute. But I would stay here again.

This is not your average hotel! Sure it is clean and comfortable, the staff friendly (and happy!) and all you would expect, but the extra effort to maintain the property shows. Even the whimsical messages to wash your hands, not smoke and have your room cleaned (or not) stood out. Especially loved the Scrabble!!

Good stay at a fair price. Staff were pleasant. Room was clean, large, quiet and comfortable. Accommodated our early check-in. They do not have an airport shuttle as advertised but they do reimburse you for taxi fare. Restaurant on site though we didn't try it.

I was easily able to get a last minute room after my flight home was canceled. Taxis to and from the airport are arranged and paid for by the hotel, which saved me one less thing I had to figure out last minute. The room was clean and very comfortable. The front desk staff were wonderful, both during check in and check out. They provided me with two extra ducks so I could give one to all 3 of my girls...

The location was super convenient, about a 5 minute drive from the airport. The hotel booked us a cab and payed for it. Check in was smooth and straight forward. The room was exceptionally clean and all the staff were very friendly.

Accent Inns staff are so kind and helpful with all aspects of your stay. The lobby is so unique and entertaining for kids. Quality, on-demand free coffee in the lobby and spacious, very clean rooms are other reasons to stay here. There is ample parking and the location is convenient to access all of Richmond. I highly recommend families choosing this location for their stay whether visiting Vancouver...

Top notch people as staff here, friendly even helped me when my hands were full by setting my floor level in elevator. Loved how they went above and beyond then respected our space when napping. Great location, buttery soft beds, pillows and bedding. Great products in the room for our comfort. Continental breakfast was actually cooked in kitchen, meals, food prep and serving set up was all immaculate...

Very clean place and nice friendly staff. Their tea/coffee station is open 24 hours and they also have chocolate chip cookies that are super yummy. Breakfast included. Shuttle to the airport available. I highly recommend this place and will definitely come back the next time I’m in town.

One of the cleanest rooms I've had! I read the reviews about Costco having loud trucks at night so I requested a top floor room. We didn't hear any noise! All went well until about 4:45 pm, when my hubby flushed the toilet, the water won't go down all the way. I called the front desk and the young man said "I'll go up and BRING YOU A PLUNGER." I asked where the maintenance guy is, and he said he was...

First time staying here and it was alright. We used the shuttle from Vancouver International airport. Driver was friendly and helpful. Checked in and out went smoothly. Not a lot of choices to eat around the area. The room was small and a light bulb was out. The breakfast was sufficient and better than expected.

Very clean, spacious room with fridge, coffee machine, TV. Safe in room but ours out of order. Not an issue. Simple breakfast included. Coffee, tea and cookies available 24/7 in reception. Shuttle to/from airport very good. Location is some distance from Vancouver downtown but skytrain about 10-15 min walk. Not a lot in the area but do research for local restaurants as some good options.

Recently remodeled (ca. 2017), this location is beautiful and clean. Rooms have modern touches such as USB ports and indirect lighting. Wiping the surfaces with a wet towel attests to the cleanliness. One of the best options for lodging in Vancouver. HIE, keep up the good work!

Staff were friendly and good. Location is very convenient to lots of food options. Room is in dire need of refresh/remodeling. Pillows smell like someone has been sweating in them for months. Carpet in the room looks very dirty as well. Very expensive for what we paid for 1 night.

Remember to use HoteITully.ᴄᴏm when booking a hotel. This website will compare countless hotel sites and normally will have rooms a lot cheaper than others! Thank me later on! This place is one of the best in the area. I have been coming here for a long time. If you stay for a few days you won't be disappointed. The hotel location is convenient for dining. The front desk staff is professional and...

This location is close to the airport and conveniently located to local amenities. The rooms and hotel are clean, but are starting to show their age. I want to give a very special service shout out to the wonderful host/server who runs the breakfast service. She was amazing, kind, thoughtful and fast. She was managing the front of house like a BOSS and everyone was so well cared for. The back...

Excellent hotel near the airport with an overnight shuttle service for the flights arriving late at night. Moreover, I was especially impressed with the customer service. I initially booked for the wrong night and the booking agency said they would change the date but never did. Even though, the initial booking date has passed, the manager offered us a credit for another night so we were able to avoid...

Hotel is okay but clean and meets expectations for a airport one. Doors are far from sound proof so it may be noisy from the corridors. Great shuttle service though.

Very small and quiet property. Rooms are updated and has everything that is needed. Staff is very friendly and the property is surrounded with plenty of food places to eat (and open fairly late too). Highly recommended!

Our room was small but nice. Employees friendly and helpful. Included breakfast is ok, maybe avoid the sausages.

The experience here was delightful. The staff were friendly, rooms clean and was able to get a room upgrade. They had a paid shuttle to the cruise port and free shuttle from airport. Special touches was the apple cinnamon waffles and pineapple coconut water for breakfast. All made our stay enjoyable.

I booked this hotel for the first night we were in Vancouver because it was close to the airport and I've stayed in the Hampton Inn in several cities in the US which have all been quite nice. Most of the employees were friendly and helpful. Parking is free and just outside the entrance to the hotel. Breakfast is complimentary with a variety of foods: cereal, bread, muffins, bagels, scrambled & boiled...

We have also stayed at the Hampton Inn near Kelowna airport and there was a distinct difference. The front desk staff at this hotel are not friendly and seem disinterested. We were not welcomed by text when we arrived or communicated with at all. The room was clean though and the bed and pillows were comfortable. The breakfast was okay but only mild weak blend coffee was available not medium or dark...

Great location and very convenient airport shuttle. Room was comfortable with everything you needed. Breakfast had great options and coffee. Staff were very friendly, let us check out late, store our luggage and use the shuttle back to the airport. Very quick walk to the skytrain to get to downtown Vancouver. Would definitely stay again.

Great stay for 1 night, called them at 11pm and the free shuttle was waiting at the terminal for us, scheduled our return shuttle for the next morning to catch our whistler bus. Free breakfast and it was pretty good. Rooms were nice and beds were big. Not really sure why all the bad reviews.

I went to the River Rock buffet, which is always a good experience. The food isn't the best, but it's damn good for a buffet. Service is fantastic, always willing to help. There's never a moment with an empty glass. I would recommend this place to anyone who wants a lot of food for a pretty good price.

Not a guest, I was only there for a 3 day work conference. The catering was varied and fantastic, suiting the wide dietary needs of our group and the staff slipped in and out of the room to set up so silently we did not even notice them. The bathrooms were well maintained and the floor staff in the main hall were quick to open doors for us. Overall great location to have the conference.

Facility is well maintained both inside and out. Free Convenient transportation to airport. The security for the hotel and for the casino are courteous and respectful. Their policy for calling up to a room was inconvenient. I told them the name and the room number while I was in the lobby, but they weren't going to call the room to inform the occupants that I had arrived. So what I had to do was...

Easy access hotel resort five minutes from Vancouver airport. Went for the lunch buffet. Menu is a mix of western and Asian cuisine. The best part was the desert. Nice view of the Fraser river on a sunny day.

Wow, This is a wonderful hotel! First, the price, I paid about 350 per night taxes included for 3 nights, other hotels in the area were 400+ per night, even hotels like the holiday inn. This hotel is very comparable to very good 5 star hotels. It has everything I needed during the stay. All of the staff were very helpful, friendly and easy to deal with. The interior of the hotel was modern, clean...

Very excellent service at this hotel! The decor is unique and quirky. We loved it. Lots of unique little touches that make your stay better, such as many charging ports, a high quality blow dryer, ability to control lighting everywhere with buttons beside the bed. Fairly decent coffee in the room as well! Better than most hotels. Very nice bathroom. The location is not very walking friendly. Make...

Booked this hotel during my stay in Vancouver and I am very impressed with the cleanliness of the hotel! I am very picky with it comes to a clean a hotel and this one surpasses my expectation. I travelled with my one year and they were super nice to offer a playpen and a blanket for her. The two queen beds were comfortable and room was spacious. They made my stay in Canada more memorable and comfortable...

Excellent staff - friendly, helpful and courteous. Easy courtesy shuttle to and from the airport in just a few minutes and the rooms are delightful. Spacious, clean, comfortable and excellent temperature control with a beautiful bathroom and lots of little extra touches. Don't miss out on using the wonderful rooftop pool and hot tub - a highlight!

Was pleasantly surprised by the room that I got very clean well put together room And everything looked brand new. Big walk and shower with a soaker tub dual vanity sink all separated from main bedroom area with king size bed,much better hotel than the virgin hotel I stayed in New York.Out door pool and hot tub on the sixth floor, pool was nice and warm to swim in and hot tub was nice and hot. I didn...

This is a very nicely appointed hotel. The rooms are very clean and spacious. The front desk team is professional and friendly. There is a very nice restaurant and also an M Club. I would definitely recommend this hotel. The location is fantastic in downtown Richmond and close to the SkyTrain and Airport. Great for travel and business. Part of the Bonvoy brand of hotels for those that are members.

Fabulous front desk staff - polite, helpful, efficient and genuine. The room was beautiful and the beds were perfect.

Had a great stay before an early flight. Rooms were very nice and the pillows and mattress were comfortable. There is a parking garage to park your car. several restaurants are walkable.

For being in a busy area this is one of the quietest hotels I've ever stayed at. Hotel staff were all very friendly and the breakfast staff were amazing! Close to many great restaurants and a large mall. Easy 10-15 minute Uber to airport.

Very clean, super service and comfortable beds. I was upgraded to a one bedroom suite with a small balcony. Great coupons for breakfast complimentary... and a nice Marriott lounge with free hot snacks between 530-730. And a great restaurant on site.

Solid stay over the holidays. Was upgraded to a corner executive suite. Nice, clean, updated room with plenty of space to work and great views of downtown Richmond and the mountains. Excellent and responsive service from the staff through the app. Shuttle to and from the airport is super convenient. It runs on the top and bottom of every hour. Only downsides to the stay were that the M club still...

What a gorgeous upgrade in the rooms and public places with this rebranding. I took a tour group of 42 end of July and everyone loved their experience there. Kyndrie Malmquist, manager, took excellent care of us. Always available to answer any of our questions, professional, knowledgeable, and patient with our tons of crazy questions. All our rooms were renovated in a modern design. Bedding and towels...

Stayed here for three nights at the end of July and had a very good experience. We were with a group of 40 and the staff went over and above to provide excellent service (even during the extended worker's strike) to all of us. Kyndrie, the manager, was there with her team at all times and provided quality service with a wonderfully cheerful attitude. Would definitely stay here again.

Stayed there for the past two weeks with our extended family. Staff at the hotel are amazing and attended our requests promptly. 5 star for sure for service that was provided. Downside is there are no restaurants nearby however we can always order food in if needed and they have seatings near the lobby for dining. Hotel was recently reopened and there were issues with some of the bathrooms and...

I recently stayed at the Radisson Blu Vancouver Airport and had an exceptional experience. Kyndrie, the manager, went above and beyond to make my stay amazing. She provided valuable recommendations for dining and attractions, demonstrating her extensive knowledge of Vancouver. Her attentiveness, professionalism, and personalized approach made me feel valued. The hotel's modern decor, clean rooms...

Hey.. it's imperfect. But it's inexpensive, close to a lot of cool stuff, and I thought overall it was ok. If you're a traveler like me this place ain't bad.

Safe and secure, but has/had roaches. The owner/manager apologetically told us this after we checked in. We sprayed our own bug spray along the window sill and all around the door so that we would not leave with critters in our bags. It worked; we left clean. Places to eat to are all close by. The bus station is a few blocks away and that is why we stayed here in the first place. A grocery store...

The most important feature in a hotel room for me is the bed. And I wish the bed & linens were as high quality as the rest of the hotel. Both nights I stayed I ended up sleeping on the floor. The bed is squishy with no support and the pillows are little more then disguised tissue paper.

Some of the staff are addicts themselves so they fit right in with the rest of the place lol The place is very old yet has maintained it's integrity to an extent. Special privileges are given to select individuals so it is beneficial to some guests that have become regular fixtures

Small hotel on E.Hastings str which lead you through Chinatown to Downtown.The rooms are small old moderated but clean. Lobby is small but symphatic. The breakfast is served in the pub, regular nothing special. But in the evening there is a interesting coutry music or jazz

The location In On Hastings You need to Pass Lots of Homless And Ppl Doing And Useing Drugs to Get to the Hotle where it iz Service With the Staff ppl that Part time and Full time Works Here Not As meany Englsh Staff Real can Talk the Engalsh Here at this hotle snd for the Rooms EVER ever Small 2 adlats and 2 Kids Real small Rooms At this Hotle

An historic Vancouver spot in Vancouver's Downtown East side. Ignore everything you've heard.. it's a very safe place, that we've been frequenting for years. Worth the free Jazz Saturday afternoons (by donation), the good freshlyrics brewed beer & tasty pub grub. Friendly service, decent prices

Location is awesome easy to get every where however you cant have a weak stomach. Its is east hastings. You will see drug use...passed out homeless people...tents.. the staff is great. Restaurant downstairs great. The rooms are small but you get what you pay for... great place to rest your head on a budget.

It's perfect for REAL explorers or adventurers who love traveling and can care less to spend a ton on a room to lay their head. I doubt there are bed bugs since the beds have mattress and box spring covers. And just remember that there are hostel-like rooms and the deluxe rooms are more like hotel rooms we're all accustomed to. It's been a great stay!

No complaints here. Rooms are pretty big, lots of stores and restaurants nearby: London Drugs, Michael's, Cactus Club, and more. The restaurant downstairs was awesome, good service and great selection for breakfast. I had an omelet where you could choose 3 items to add in, I picked mushrooms, green peppers and spinach...so delicious and filling. I would definitely recommend this place for location...

Booked this property due to proximity to VGH. The staff was very accommodating as our stay was potentially variable due to nature of the procedures at hand. That being said, the rooms are pretty standard. Nothing great or terrible. The PTAC unit (the heater/air conditioner) in our room was pretty tired. Very hard to keep a steady temp. Fine when the heat was on, but would blow cold air at some...

Clean and spacious rooms in a really solid location. The price was very affordable and i would not hesitate to stay here again. The staff was very responsive at all hours of the day and allowed us to check in early. The 99 B-line is right outside and the Skytrain station is just a block away making it a very central place to go around Vancouver.

The view from my 15th floor room was quite nice. The room was well appointed with a fridge and coffee maker, the linens were crisp, the pillows were full but just right, and the bathroom had the requisite toiletries as I didn't have an opportunity to find travel sizes as my trip was very last minute

Stayed in holiday inn for a week for the Christmas and New year vacation. The customer service was at its best. The front desk was always attending to the issues swiftly and made our stay memorable. Pros: 1. Location that’s accessible to most of the restaurants and close to Vancouver downtown 2. Customer service 5/5 3. Cleaning services 5/5 Cons: 1. Tv provided was not smart, I had to carry my fire...

Nice hotel close to Vancouver General Hospital and BC Cancer. The experience is much nicer if you stay downtown, but if you want access to broadway and the hospitals, this is a good choice.