Blue Harbour Boutique

Total FRAUD AND SCAM!! Beware the owner is a scammer and a fraud!!!! I recently stayed 2 nights at Blue Harbor Hotel in Ayia Napa and had a truly disappointing experience. I had booked what was supposed to be a sea view suite with a separate bedroom and living room, complete with two TVs and two balconies and sea view. However, upon check-in, I was shocked to find that I was given a small studio with only one TV and one balcony facing a noisy road with no sea view.

Initially the owner explained that he did not understand what happened to my booking and that the hotel was fully booked that night but he promised to sort out the issue the next day. The following day he was incredibly rude and dismissive. He flat out denied having any rooms matching the description of my booking, despite what was advertised on booking.com and me having paid a higher rate for this room category. To make matters worse, he refused to offer any sort of refund or compensation for the significant downgrade in accommodation and yelled at us saying we are free to sue him.

The owner is known in town for his bad temper and cheating tourists. Stay away!!!! Total rip off and scam!!! I am shocked that booking.com accepts such behavior as they seem to be aware of it by the look of the numerous bad reviews on their site which I wish I had seen earlier.

The reality of the rooms does not match the advertised descriptions at all. There is also a loud road and a children amusement park underneath the hotel with lots of noise. Avoid Blue Harbor Hotel at all cost!

Never again. Room heated up like a sauna to 28 degrees and AC didn’t work forcing us to sleep with an open door. you could hear everything through the walls, even silent conversations from the neighbors. 2 stars instead of 1 because the room was nicely decorated.