THE GRAND Ahrenshoop

Great interior design, very friendly staff, and a wonderful atmosphere. We'll be coming once a month. So, see you next time and keep up the good work!

We got married in Ahrenshoop. The hotel organised everything and everything worked out. Nothing to complain about. From the friendliness of each individual team, the pool, the delicious breakfast buffet to the fantastic suite. our expectations were more than exceeded.

A really nice hotel with very friendly staff in a great location. We had a classic suite on the 2nd floor overlooking the Baltic Sea, absolutely fantastic! The restaurants, especially Weitblick, were first class. We will definitely be back!

We have been to the hotel 3 times already and feel very comfortable. The staff is friendly, the breakfast is delicious and the rooms are always very clean. We will be back!

the pros:

clean rooms. good mattress.
perfect location at the beach separated by a road.
perfect breakfast. quick room service.
stable and strong wifi.
they have text via email to address small issues like room service. imessage would be better as the system responds time is far greater.

the next we call for coffee to the room in the morning. which worked better than the text via email as respond time is slow and leaves expectation open and not addressed.

the food over all is great. fresh and all kinds of variants.

it’s feels like the hotel is run by a chef.

the Germans have separate dog beaches.
which is not too far from the hotel facing south.

[when going to the beach be aware of plenty of nudes.
they do not have dedicated nude beaches as loads of people doing it without hesitation.
you walk you dog and suddenly you see all of the anatomy from all demographics.
they do not have a sign of warning for that but plenty of other signs 🤪]

the challenges:

the service at the ‘weitblick’ is slow. really slow.
on a Friday they needed 38 minutes between the courses.
on the next Saturday after the appetizer I had to ask for the main to be served after 46 minutes wait and no action. and the restaurant was not by all means full.
they apologized and offered shots. could have been easily avoided by a attentive staff and always leaves a bad taste for the whole weekend experience: expectation management is key for a great experience.

when arriving via google maps or apple maps you will be directed to the back side of the hotel. weird. could be fixed or maybe they see a reason behind that issue.

when leaving the elevator first time to check into your room, you will find no direction : left or right. so you get lost and have to to the math yourself with all luggage in hand. could be easily fixed.

the parking garage offers couple of electric car chargers. as we arrived in an EV we were asking for the chance of charging.

first: you can use the room key to access the garage. that’s convenient. you need a second key to start the charge at the stations. they charge €6 per hour. just if you charge or even the has been fully charged. so when arriving at 5pm and plugging in your car is full at 2am in the night.
you extra as you obviously would not set the alarm to re-park your vehicle. that system with fix money per time is bad.
it’s like you wanna fill a pool with 34.000 liter of water; they give you a garden hose and charge by the minute.
first: please drop the key for the charger itself. your garage is already only accessible via authorized key.
2nd: offer plenty of regular power outlets: the German 230V Schuko outlet: every EV has a standard charge cable on board. even for a one night stay with up to 19h time, every electric can be charge decently that way. low cost in infrastructure to the hotel.

as the €6 per hour is a rip off, we charged at the Kurverwaltung approx 700m away from the hotel for €5 in total energy. the hotel would have charged us €54 for the same outcome.

definitely something to think about.

Stayed for a weekend. I must say it was lovely. Very nice room with a view of the lake. The staff were very friendly. The breakfast was excellent. Nothing to wish for. I would love to go back.

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Super nice beach front hotel, and very friendly staff!