Where to stay in Ostseebad-Heiligendamm

Very grand indeed. The hotel is superb, very relaxed staff, good service, great location and kid- friendly. There are both indoor and out pools, large, well maintained. We booked the rooms with half board. The menu is different from day to day, and the quality is top notch. The staff are very attentive. The hotel is very kid-friendly with kids club, kids menu and special check-in for kids. We will...

We stayed here to celebrate our wedding anniversary and were so pleasantly surprised by this place—it’s absolutely amazing if you’re looking to relax and enjoy beautiful surroundings. From the moment we arrived, we were warmly welcomed at the reception. A special thank you to Julia, who was incredibly professional, friendly, and kind. She listened to our needs, showed us around, and made our wishes...

heaven can wait ... The superb service of the Grand Hotel began before we even arrived in Heiligendamm. Frau Römer responded immediately to our questions and requests per email and reserved a junior suite with sea view as possible upgrade in advance. Dogus made us feel at home from the very first minute of check-in, took time to show us four other possible rooms and suites, and informed us about...

Not as five star as I would've liked. We weren't really informed of everything on arrival. No water stations available at the spa. The restaurant food prices are beyond ridiculous!!! For 1 or 2 nights ok, but if you stay longer like 7 nights, the restaurants will bankrupt you! Food shouldn't be that expensive. The bar NY club sandwich was very average. The burger was good. But €34 for a burger! The...

I've been a regular visitor to Heiligendamm for years, and it used to be my favorite weekend getaway. The architecture is still beautiful, the rooms are pleasant, and the location is fantastic. The food, especially breakfast, is very good (though breakfast can get quite crowded). However, the overall experience has declined, particularly with the SPA. No more free towels, and the pool is consistently...

Was a top notch hotel several years ago, we travelled weekends from Berlin, used the Spa and had great set dinners with Bordeaux . ( Kempinski by that time)

Zum Fahrrad fahren ist dieses Hotel perfekt. Fahrradabstellraum vorhanden. Ausreichend Parkplätze sind auch vorhanden. Wir haben uns sehr wohl gefühlt und fahren nächstes Jahr wieder hin.

Frühstück abwechslungsreich und schmackhaft, großzügige Unterstellmöglichkeit für Fahrräder, Parkplätze kostenlos direkt vor der Unterkunft

Sauber, nettes und freundliches Personal, super Frühstück ruhige Lage und ausreichend Parkplätze direkt am Haus.

Eine sehr schöne Gegend. Super schöne Anlage. Minibar war auch toll.

Wunderschön gelegenes Hotel, wer Ruhe braucht und will, ist hier sehr gut aufgehoben. Die Zimmer sind geräumig und picobello sauber. Das Frühstücks-Buffet ist sehr reichhaltig und abwechslungsreich und lässt kaum Wünsche offen. Ansonsten haben wir die Zeit rund um Kühlungsborn sehr genossen, begeistert haben uns die tollen Rad- und Wanderwege, super saubere und kostenfreie öffentliche WC- Anlagen...

Unser Kurzurlaub hat uns gut gefallen. Alles sehr sauber. Frühstück einwandfrei. Bedienung sehr freundlich. Alles unkompliziert. Nach Kühlungsborn etwa dreieinhalb Kilometer. Mit dem Fahrrad schnell zu schaffen.

Clean, friendly staff, nice breakfast buffet. Rooms are up to date but lack power outlets.

Wonderfull place , clean , good services , nice location

The Rooms are very clean and the Food is fantastic. The Location is wonderful, and the Sea is near by.

Ægte "tysk" hotel Fantastisk beliggenhed. Hotellet bærer præg af tysk design. Det er tykke væg til væg-tæpper, meter-store lysekroner, tunge gardiner m.v. En lidt tung stil, set med nordiske briller, men her er pænt og charmerende. Morgenmaden er god og der er det man med rimelighed kan forlange. Restauranten er lidt en gåde. Der serveres en buffet der - mildt sagt - er ringe. Den bør man undgå. Og...

Nice eating, Good Service, much possibilities

Beautiful historic building in great condition. The hotel manager called us ahead of time to check on our ETA, and provided us with instructions for our check in after hours. The hotel has its own parking area within own premises. The room was very nice, clean and with a roomy bathroom. The breakfast was served in an expansive glass room, and there was a good selection of quality food.

Very hospitable personnel and a very good looking hotel in a very central location. Breakfast was good and the price more than fair. Win win all the way!

Very charming and especially clean boutique hotel. Beautiful interior. Breakfast was good quality but could do with some more food options.. very nice staff

A truly excellent restaurant that differs from most other restaurants in the resort. Excellent selection and excellent dishes at good prices. Great service/staff! First choice in Kuhlungsborn! Nice premises with a lovely view of the beach/ocean.

staff is very friendly; property is well maintained and in good condition; very clean and comfortable rooms; highly recommended

staff is very friendly; property is well maintained and in good condition; very clean and comfortable rooms; highly recommended Google Translate: Das Personal ist sehr freundlich; die Anlage ist gut gepflegt und in gutem Zustand; die Zimmer sind sehr sauber und komfortabel; sehr empfehlenswert

We didn't stay there but we have experienced the best services ever in their bar. We all fell in love with our drinks made by a vietnamese bartender. She really made our day, thank you.

Tolles Haus, toller Service. Frühstück bis 11 Uhr ... sehr gut.

Lovely lunch there on Friday last week. Great location and lovely food

A place to be in Kühlungsborn!!! Various Beer types, tasty food and very motivated staff!

Friendly staff, Great beer! Thank you!

Good service and nice ambiance

Really nice Brauhaus with a huge amount of tables and friendly service. Menu is your standard German pub grub, so vegetarian/vegan dishes are next to non-existent. They always have 3 to 4 (incl. 1 seasonal) of their own beers on draft.

Small, fine room. Breakfast was also delicious and the staff was very accommodating.

The rooms are not 4 star standard and unfortunately dingy. There is a lack of attention to detail and controlling. Unfortunately, criticism is not responded to. Everything in the main house is great. The breakfast area is absolutely great. Very friendly and attentive staff.

Both the hotel itself and the restaurant can only be recommended! I felt completely at ease, the food was fantastic and the service very attentive. Despite the high standard, a pleasant looseness and good mood was conveyed, which immediately put me in a relaxed holiday mood. Anytime again, I had a great (unfortunately far too short) time!

Very good quality, great ambience. Staff very courteous and helpful at all times. Lovely again.

The hotel is very well maintained, with a sauna and swimming pool, restaurant and courteous staff, very recommendable. The breakfast was excellent, the rooms clean and well equipped. There was enough parking space and the location on the beach promenade was great. So I would like to come back.

A real insider tip, food star suspicious. Delicious and resourceful. The service first class !!! I can only recommend it. We felt very comfortable! No exaggeration.

We visited the restaurant and wondered why we haven't visited for the past 9 years ?! The menu offers something for everyone, the staff very polite and attentive and the food a poem! We'll definitely be back and let us pamper us!

A nice hotel with a good location. Staff very friendly and accommodating. The breakfast is very good and has something for everyone. Swimming pool and sauna very nice only too short opening times due to lack of staff.

Enjoyable Stay, great location- needs family focus We had an enjoyable family stay, the property is in good condition and fantastic location. Breakfast offering is the highlight. Opportunities for improvement are around family-friendliness and more proactive customer service- check-In was very cold and abrupt, almost intimidating - service in the restaurant better but again lacking of some basic elements...

Lovely Hotel, very nice cocktailbar. Lovely hotel in the center, just a few meters from the beach walk. Nice, modern, and clean rooms. Friendly staff. Good breakfast. The very talented bartender Mike is worth a visit even if you're not staying at the hotel.

We had a wonderful stay ! The staff was very friendly and accommodating. The room was spotless, and the location perfect to walk everywhere!

We recommend. The staff is very friendly and helpful. Despite full capacity, nobody was overwhelmed, everything went very well. Rooms with very good facilities - we were very satisfied. Thanks again to everyone who was there for us every day in the hotel. We would love to come again!

Great hotel, incredibly nice staff!

Very nice hotel, in a quiet location. Nice rooms. Large breakfast buffet. Warm dishes very mediocre, too expensive for the quality. Drinks very expensive. There is still room for improvement with regard to the sleeping situation. Extremely hard mattresses, very simple duvets and pillows. A mattress topper is available on request. The staff is very friendly, but totally overworked. The tidying up of...

We have been going to this hotel for several years. Great service, rich breakfast buffet. The rooms are clean and very nicely decorated. The staff is always friendly and does everything to ensure that your guests can spend an unforgettable and carefree holiday. Relaxation is guaranteed here. You can just say thank you very much.

we were guests at your hotel from June 20th to July 4th, 21st one thing in advance it was just plain "WORLD CLASS" 👍🏻👍🏻👍🏻👍🏻👍🏻 the whole team from the reception to the housekeeping "world class" very friendly, helpful and everything very familiar. To the hotel, beautiful quiet house with a short path through a wonderfully shady city forest to the beach which can be reached in 5 minutes. reached, rooms...

Room was beautiful and the breakfast was Great. The location was in a fantastic area.

Excellent hotell, easy parking. Beach 30 m away. Good restaurants nearby. Nice place.

We had a fabulous two night stay at the hotel. The reception was a great start. We were treated to complimentary sparkling wine while completing the form in the lounge room. This we call a nice and relaxing start! The room is rather small but sufficient as we barely spent any time in it. Beds were comfortable and room was clean. The breakfast was enjoyable and the spa fantastic. Location was great...

Loved this hotel! Our room was huge and had a nice balcony. Wish the weather had been nice, but it was rainy and cold. The staff were so nice and helpful. The Orangerie Restaurant had an amazing dessert. The dinner menu looked great, but we ate elsewhere. This property is right across from the water, and we had a bit of a view of the Baltic from our room. I would highly recommend this hotel is you...

Die Lage des Hotels ist super. Das Frühstück war sehr gut.

Vielseitiges Frühstück in perfekter Lage zur Wasserlinie

Stayed as a stopover on a biketrip. Even though hotel is probably more famous for couples/families, we were still treated very nicely by receptionist and got all kinds of useful tips. Room was very nice, great balcony, view, kitchen.

Breakfast was kinda poor but the Room was Great and as Close to the beach as possible

Es war ein traumhaftes Wochenende. Zimmer sehr gemütlich, sauber und großzügig, vorallem auch das Bad. Minibar vorhanden. Eine Kaffeemaschine (Kapsel) auch. Das Frühstück war auch sehr gut. Das Restaurant sehr zu empfehlen. Der Service war sehr zuvorkommend freundlich und hilfsbereit. Und einen kostengünstigen Parkplatz (5€/Tag) gibt es auch. Wir kommen wieder

Perfect hotel, friendly and competent staff, great rooms and a phenomenal breakfast

After a long time I came back here and did not regret it..... Very friendly, almost family welcome, the hotel is right on the promenade, a few steps from the beach, beautiful comfortable room. Breakfasts, a rich buffet, were ready, everyone could take whatever they wanted. We can only recommend the hotel. The service staff was fast and very friendly! Very good place for good bike tours We will come...

After a long time back here and not regretted ..... Very friendly almost family welcome, hotel right on the beach promenade, a few steps to the beach, nice comfortable room. Breakfast, a rich buffet, was ready, everyone could take what they liked. We can only recommend the hotel. The service staff were all quick and very friendly 😊! Very nice location for nice bike tours We will stop by again ......

Very nice hotel. Staff is very friendly and helpful. I can recommend it at any time.

Very good hotel. The staff is very friendly and helpful. I can recommend it at any time.

The hotel is just across a few trees from the (dog-friendly) beach and the beautiful beach promenade. Parking is behind the hotel. The double room with a sea view and balcony was well-equipped. The service was very friendly; be sure to reserve a table for dinner.

We have been to Kühlungsborn many times with our friends but this was the first time to Polar Stern. First of all, it was by far the best hotel. We were warmly welcomed. It's really rare to be so kind. The rooms are very nice. The breakfast is absolutely great. Likewise the entire staff. Friendly and competent. The entire outdoor area is also very well maintained. When we left we booked for next year...

Sweet little hotel, right across from the beach. Super friendly staff, small but nice breakfast. Very tasty steaks and wines. There is a slight deduction in the room because there is no air conditioning and the room is relatively small (at least ours). But we would still love to come back. Dogs are welcome

We know the hotel and have been here several times, very cozy hotel with great rooms and a great breakfast. You can also have dinner here in the restaurant. A great team from reception to restaurant staff, all friendly and helpful. At Christmas 23 we were here for 3 nights/breakfast and yesterday and today we were only there for breakfast. Price €17 per person with coffee and juice. There is a lot...

Very friendly reception. Great ambience in the house. Great service in all restaurants. Direct beach location. This hotel can be recommended at any time. We felt very comfortable and will definitely be happy to be a guest here again. Many thanks to the entire team at the house.

we like the location. very close to the sea. open the door and walk one minute. then you can reach to the sea. we also like the breakfast, although they are serving by stuff, but stuff their are really patience and warm hearted. we also like the bed. sleeping very calm. we like the bathroom, small but fully function and clean. the shower is nice. surrounding are decent

Have a good time. Nice staff and delicious breakfast. Rooms were very good.

Thank you very much for agreeing to a free cancellation. Super nice!

Pro arguments: The hotel's own restaurant Portofino convinces with a great ambience, good food and the beautiful outdoor area that stands out on this street. In addition, the morning breakfast (buffet) takes place here. The breakfast fits the level of a 3 star hotel. The hotel is located right near the beach and you are very flexible in your day-to-day planning, if you are on foot, cleanliness of the...

We were in the hotel twice and were completely satisfied.

Ok. Duvets a bit thin. But restaurant in hotel is good. Breakfast rather basic.

Impertinence at dinner, endless waiting for the table to be assigned. Parking space has to be paid but is not reserved and if it is occupied you are unlucky. Only partially friendly staff. We were lucky with the room allocation.

Nice location of the hotel, a bit old, the kitchen there should maybe improve a bit. I think that one could still improve a lot there. Otherwise nice staff.

Room good Room furnishings need to be renewed. LOCATION very good beach is exactly opposite.

Very nice location. Very good kitchen. Staff always friendly and courteous. We would be happy to recommend this hotel to others.

That was a wonderful vacation in the hotel. Great service with very friendly staff and always a smile on their face. Dinner in the restaurant was delicious. Our children felt very comfortable and enjoyed the swimming pool. You can relax in the sauna. The small details like the filtered water and the wonderful candle gift show the attention to detail. The location of the hotel is fantastic and the breakfast...

We have been coming back here for many years. Excellent location right on the beach, large clean rooms and bathrooms. Super nice and helpful staff. Very well-kept swimming pool. Thank you very much for the great service! We can only recommend this house.