Mercure Albi Bastides

As another review mentions I got to meet the amazing Katia at breakfast on a busy Saturday morning. I was astonished to see her attention to detail clearing tables and ensuring everyone had enough food. Without Katia breakfast would have been a complete disaster but Katia was so efficient and quick at turning tables it made all the difference. A huge credit to her please.

What fantastic recent improvements the whole team should be very proud.

The Ibis in Beziers could do with a hand from this team with their refurbishment as they are running behind. The fact of how quickly it is being done here in Albi is a great example and I would say a flagship.

You all deserve a pat on the back.

I see great things for Mercure Albi in the future.

Katia at breakfast and Claire the housekeeper both deserve this wonderful commendation for all their hard work. I can see how dedicated they are both with fantastic guest rapport.

Very well done.

An excellent stay and very excited to see the new improvements.

Superior room had a lovely view looking across the river Tarn towards Albi's historic centre and cathedral, which was within walking distance. Quality fittings and comfortable bed, very clean. Good breakfast buffet selection.

What a wonderful place to stay in the lovely city of Albi. Being fortunate to have booked a riverside room, the view was spectacular. The room was very comfortable and cosy. The welcome was warm and the staff were friendly and professional throughout the stay. Had dinner in the restaurant which was delicious and breakfast each morning provided a delicious and substantial start to the day. Highly recommended if you are visiting Albi

Best location ever near an awesome bridge on the river sunset was great. Nice dinning room, abondance in breakfast and dinner. Room was nice kettle coffee tea and bottles of water to fill. Fridge. Bathroom with very few amenities. Bed and pillow were good

The setting of this hotel is superb, on the banks of the river overlooking the old town of Albi. Our room was at the side of the hotel, it was quite small, no safe, but plenty of hanging space for your clothes and a kettle if can figure out how it works ! We had to ask reception … only complaint the door stop was in a very awkward spot and my husband badly bruised his toe on it ! Breakfast was good, plenty of choice & if the weather is fine you can sit on the outside terrace. Perhaps the hotel could do with a makeover some parts looked very tired but a we had a very pleasant stay.

This hotel is top notch for it location, views and service. There's a very nice terrace dining area with terrific views (weather permitting) as well as a popular inviting lobby bar. At first, we had a quite small room (#302) with a partial view of the river/bridges but they upgraded us to a fantastic large corner room ($310) with windows on two sides that could even open. From there, the vistas of the beautiful Old Town of Albi plus the river, three different bridges and the Cathedral were simply great. Hotel had a very nice diverse breakfast (extra). It seemed the best option as nothing too much right nearby. Dinner meals were more mundane and somwhat repetitive menu. OK if too tired to go out for dinner but it was really quite a close walk across the river to where an abundance of nice restaurants were (near the unusual huge old brick cathedral). The address our GPS sent us to couldn't access the hotel and we went around in a few frustrating circles untile we found the parking entrance on a different street. Parking lot is inconvenient for dropped luggage so drive to the end and down a level to drop bags. Would definitely stay here again.

Very nice hotel with brilliant with views along the Tarn in a amazing building. The hotel is in a great location just over the bridge to the centre of town. Big car park and free bus service outside. The restaurant has great views. Big breakfast and lovely terrace. We upgraded our room to have a view of the Tarn. It was well equipped and great AC. The reception could not have been more helpful. He was brilliant and very knowledgeable. The breakfast staff and cleaners were really good. The bar staff were a bit slow in serving drinks on the terrace and didn’t have cold Rose on a very hot day. It was my only issue with a great hotel.