Grand Hotel La Cloche Dijon - MGallery

This is a beautiful hotel and has such potential. The rooms are tiny, even compared to French standards.

Our experience was less than favorable and here’s why:
The sheets were rough and old;
The pillows had and musty and used odor;
The towels were stained and dingy.

The rooms were not cleaned daily even though we asked for it to be. They did not restock the cotton swabs, cotton balls and shower caps. Dirty coffee/espresso/wine glasses were not replaced with fresh ones. No action was taken even after informing the front desk 2 times.

We’ve had a terrific time in Dijon, despite our disappointment with the Hotel.

Great location and room, but the front reception desk was less than helpful or personable the few times we asked for basic things (water, towels for the room--when they were taken but not replenished, how to get reservations at the hotel bar).