Residence Santa Terra

Rooms and prices
















Description
In this apart-hotel 32 rooms.
Policies and conditions
- Pets are allowed. Charges may be applicable.
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - WiFi is available in all areas and is free of charge.
- Private parking is possible on site (reservation is needed) and costs EUR 60 per week.
- Payment options: American Express, Visa, Euro/Mastercard, Maestro, No prepayment
- Check in time: 17:00-20:00. Check out time: 10:00.
Services and facilities
- Elevator/lift
- Heating
- Television in lobby
- Terrace
- Soundproof rooms
- Room service
- Family room
- Laundry
- Safe-deposit box
- Concierge services
- Luggage storage
- Free Wi-Fi
- Spanish
- English
- French
- Multi-language staff
- Billiards
- Hiking
- Parking
- Garage
- Swimming pool
- Spa tub
- Heated swimming pool
- Fax and copy machine
- Cycling
- Fitness facilities
- Steam room
- Sauna
- Playroom
- Family/Kid Friendly
- Ski storage
- Ski facilities rental
- Skiing
- Pets allowed
Street view
Video: Cap Crystal Lodge - Résidence Santa Terra, Tignes Les
Map
Reviews
Reception was incredibly unfriendly, one can't help but think that as we were a youngish group they judged us negatively without reason for this..
Be sure to read the fine print about cleaning otherwise an unreasonable fee will be added to your final bill - you are expected to do all the cleaning of the apartment before you leave. Further, make sure to not put your garage remote in the post box as they will not be able to find it and will charge you another unreasonable fee to replace it.
Also nothing is supplied beyond one roll of loo paper, no cleaning is performed during your stay & additional fees are added on for the equipment required for the spa. This is not what I'd expect from a four star hotel.
Only 3 keys are given for an 8 person apartment and a 80 euro fee is charged if you might lose it.
The location is the conveniently close to the lift but just be mindful that the bus service does not run to Tignes Les Brevieres (which is where santa terra is) and thus you will have to get a cab if you're out and don't wish to ski home.
The pool is nice but water temperature is almost freezing. It is unpleasant to stay in the pool due to cold water. As a bonus, they refused to cancel the credit card reservation deposit, even two weeks after we left. Even after we notified them 3 times.
We have been to numerous 4 star hotels in France and French Alpes but this is the worst ever. Pick another one. There are plenty. Stay away from Santa Terra !!!
Frequently asked questions about Residence Santa Terra
How much does it cost to stay at Residence Santa Terra?
The cost of living in Residence Santa Terra depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Residence Santa Terra?
You can book 2 Bedrooms Bed in Dorm, Standard room, Standard Duplex room, Standard Duplex room with mountain view, Standard Duplex room with balcony, Standard Double Duplex room with mountain view, Standard Double Duplex room with balcony, Standard Quadruple Duplex room with mountain view, Apartment, Apartment with balcony, 1 Bedroom Apartment, 2 Bedrooms Apartment, 3 Bedrooms Duplex Apartment, 4 Bedrooms Duplex Apartment, Double Apartment with balcony, Double Apartment with mountain view in the hotel. Please check room availability by choosing your dates