Kyriad Prestige Centre-Palais des Arts Hotel

The rooms are nice, though the location is absolutely not "Vannes Centre" being located some way from the centre (€25 in a taxi).

However service left much to be desired. I reserved 4 rooms for one person per room at this hotel. On arrival we checked in and I was charged €32 for two breakfasts. When I questioned this I was told that my room was for two persons so that was the price. I told the receptionist that there was only one person in the room and she insisted I had booked for two. Eventually she agreed not to charge my friend in another room for breakfast but I discovered that every room had been charge €4 tourist tax which is for two persons. I showed her my reservation confirmation which clearly said "1 adult" but she refused to refund the €2 that each of the 4 rooms had been overcharged. I was really disappointed in the intransigent attitude shown by the receptionist (I think she was the manager) and her refusal to reduce the tourist tax charge to one person per room.

We were a tourist group which had a very nice dinner. Then we were told that we would not have breakfast in the restaurant next morning but in the conference room of the hotel but would have the same breakfast as in the restaurant. This was not true. Our breakfast took place in an unpleasant room were one had the feeling of being in a cheap hostel with no atmosphere. The breakfast itself was loveless with just very basic food and not to be compared to the breakfast the "better tourists" were given.
It was like being second class people. The staff was not able to speak any English or didn't want to understand and so complaints were useless. This not the way how to treat tourists.