So Nice Hotel in Marathokampos

Back from 1 day, I have to say a very disappointing holiday regarding the cleaning of the room done only one day in a week because we pointed it out to the assistance. The shower knob was broken, we left and it remained like that. The lock of the glass door of the room located on the ground floor was broken, we reported it, but no one was seen to fix it, we stayed a week with the glass open and anyone could enter. After 3 days we threw the two bathrobes on the floor to have them changed, they took them away and never cleaned them again. The village has no security guard to control, in fact anyone came in and occupied the sunbeds and umbrellas available to us in the village. Even the swimming pool was full of people who do not stay in the village. On Saturdays and Sundays it was a nightmare, the village was full of local people who spent the weekend in our village without authorization, a sea port. In order to use the umbrella, we holidaymakers had to go to the beach at 6.30 in the morning to find a free umbrella, because everyone was already occupied with towels from the night before (a nightmare) In some rooms there was also no hot water or even water due to breakdowns, fortunately at least this didn't happen to us The staff doesn't speak Italian at all and doesn't even understand it The only bar closes at 7.30 pm and it's no longer possible to drink anything Instead, as for the restaurant I have to say that nothing was missing and the food was good, all Italian chefs. The entertainment guys were always present without being intrusive, we played and joked with them, the head entertainer Miko, a great, very good person together with his wonderful staff made us have fun 👏 Thanks also to Rosita from Veratour assistance, she is also always present In this village there is a lot to do and improve, I don't recognize it as a Veratour village, having traveled with them for years both in Italy but especially abroad it has nothing to do I've been home for a day and what I miss is the good food found ready and the entertainment guys😂🥰

Unfortunately, I have to leave a negative review for my experience at the mini club. I found two of the entertainers to be truly unprofessional: Kristel, the children's director, was unfriendly and lacked empathy for the children and parents, while Mirko seemed incompetent to manage the activities. Furthermore, I perceived some discriminatory behavior, which really bothered me. I believe an entertainer should be able to treat everyone with respect, which unfortunately was lacking here. I do not recommend the mini club service at this facility.