Hotel Robert's Port

I had a relatively pleasant time at this hotel.
Although the quality of the rooms — including the bathrooms — is not the highest, the hotel does have a unique charm and is very nicely located close to the lake (though with a slightly short shoreline) and near one of the region’s most touristic towns. The amenities, such as a shared pool with a lake view, as well as other positive features, added to the overall experience.
However, I cannot ignore an unpleasant situation that occurred in the hotel restaurant.
A fairly young woman, of Asian appearance and with long dark hair (possibly a student — as I doubt a more educated or mature person would behave in such a way), was unable to communicate with us in English. In my view, this should never happen in a hotel that aims to serve international guests.
When it became clear that she couldn’t communicate with us clearly or effectively, she began acting rude and unprofessional, as though she were forced to do the job against her will. Eventually, she left us completely unattended, to some extent ignoring us and our requests altogether.
As far as I know, the hotel is also meant for international guests, so a situation like this should not occur. Other staff addressed this person as “Amelia, Amelka” something like that, so I assume that was the name of the waitress in question.
To conclude, my stay was only partially successful. The incident at the restaurant involving Ms. Amelia left a rather bitter impression.
I can recommend the hotel itself — especially for its location and atmosphere — but I would strongly advise avoiding the restaurant, particularly any interaction with the above-mentioned staff member, especially if you are a foreign-language speaker.
A lack of basic English skills and proper courtesy toward guests should disqualify someone from working in such a hotel. In my opinion, this person should never have been hired in the first place. It seems to me that the staff of such a hotel facility should take foreign language proficiency tests, in this case English, before being hired. I am almost certain that the aforementioned lady would not pass such a test.

It was okay the food wasn't the best rooms were nice and activities were okay 👍 but the new years party was so good!

Single rooms are small and would call claustrophobic. TV sat, hairdryer, fridge, basic cosmetics, tea, coffee, A/C available in rooms. If you need iron call reception. Quiet area, access to small sandy beach and marina.

What an absolutely fabulous place! Outstanding hotel and very family friendly. Exceptional location just by the lake with a private beach. Lots of activities for the children - pool, outdoor play area, indoor soft play, daily activities etc, the little ones will not be bored. Food was just great as well with a huge selection of hot and cold dishes every time. Boat cruises and equipment rental also offered. I fully recommend this place as a fun filled family holiday destination!

The hotel has a very nice location and it offers lots of animations for children! The rooms are like in the pictures (a bit old school but nice), nice swimming pool and the spa.
We are putting 3 stars only as nobody in the restaurant, spa, bar, pool speaks a word of English. It is impossible for a non polish speaker to order or ask for any basic things.
The staff is not very welcoming, a bit cold and never smiling! It is a shame as they have nearly everything to make really great holidays for families, but it lacks nice spirit and happy atmosphere.
Thank you to the cleaning staff who are great in responding to the needs of small children !