9.8
Excellent
138 $
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Cassia Phuket - SHA Extra Plus

🌍
Thailand, Bang Tao, 64 Moo 4, Cherngtalay, Thalang, Phuket
● Center: 1.7 km
🌞 Beach - 8 min
☎ Phone: +66 76 356 999Show
🧭 Coordinates
4751 THB
Cassia Phuket - SHA Extra Plus
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
2 Bedrooms Suite
2 Bedrooms Suite
Wireless internet, air conditioning and private bathroom
2 Bedrooms Suite with water view
2 Bedrooms Suite with water view
Private bathroom
2 Bedrooms Loft Suite
2 Bedrooms Loft Suite
Family room with air conditioner and bathroom
2 Bedrooms Loft Suite with water view
2 Bedrooms Loft Suite with water view
Family room with bathroom
1 Bedroom Double Suite
1 Bedroom Double Suite
Private bathroom
Beds:
1 Bedroom Double Suite with water view
1 Bedroom Double Suite with water view
Private bathroom
Beds:
1 Bedroom Double Loft Suite
1 Bedroom Double Loft Suite
Family room with bathroom
Beds:
1 Bedroom Double Loft Suite with water view
1 Bedroom Double Loft Suite with water view
Family room with bathroom
Beds:

Description

Modern and comfortable hotel in a large resort complex on the shore of the lake is great for all groups of tourists. You will find bright spacious rooms and a friendly atmosphere.

Built: 2015

Location: in the district of Bangtao beach, Laguna Phuket complex, 18 km from the centre of the nightlife of Patong beach, 20 km from Phuket airport .

Consists of seven-storey buildings.

The hotel has 251 rooms.

Beach: a private area on the public sandy 150 m from the hotel (2 coastline). Umbrellas and sunbeds for a fee.

Deposit on the arrival day!

Attention! In the period from November 2016. will be building another hotel building: some of the rooms, but only sold as “ROH” – can be partial views of construction.

Other categories will be placed overlooking the garden /pool/lake, so they will not be affected by views of construction works.

Time of work: 9:00 to 17:00, - possible noise.

The work will be suspended for the period 24 December 2016 7 January 2017.

On the hotel territory: Spa (Chill Chill), bars: 1, Luggage room, restaurants: 1 (international cuisine), Laundry, swimming pools: 1 (open)

Attractions: Thai massage with charge

For children: children's pool: Yes, kids club

The distance to the nearest airport is 20 km.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for THB 1,187 per person per night when using an existing bed.
    People 4 years old and over stay for THB 1,187 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Free private parking is possible on site (reservation is not needed).
  • Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Dryer
  • Fire Extinguisher
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Reception desk
Rooms
  • Non-smoking rooms
  • Interconnecting rooms available
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Alarm clock
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
  • Kitchen
  • Microwave oven
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Area shuttle
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Russian
  • English
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Barbecue grill(s)
  • Mini golf
  • Picnic area
  • Barbeque
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Water park
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Next to the beach
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Table Tennis
  • Fitness facilities
  • Golf course (within 3 km)
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Beauty services
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
  • Kids' TV Networks
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Map

Reviews

07.01.2025
Generally a good place to stay with a family.
Pros:
- Design is modern, colorful and nice
- Staff are super helpful and always keeps smiling!
- Pool area is great
- Gorgeous beach and very reliable water shuttles to it.
Cons:
- When booking a room with no lagoon view it is actually means that you are road view, and the isolation is extremely bad!
- Breakfast lacks variety, especially for kids.
- Location is a bit isolated from anything in the island. If you are a clubber or any young spirited person, this is not the location for you.
03.12.2024
I will not recommend families to stay here. Rooms aren't sound proofed or blackout and it gets bright early as the curtains aren't able to keep them out so my kids didn't have a restful sleep especially in the second room. We were placed in the second floor right above the vista restaurant with music playing till late at night. We booked their anniversary package which comes with many complimentary vouchers and benefits but upon check in we were not offered anything and when I checked the next day staff were confused and look like they didn't even know this existed. We did get the vouchers in the end but it took a while. Staff are generally helpful and nice especially those at vista where the crew was very nice to help pack our lunch and delivered it after we changed our mind to take it by the pool one afternoon, thank you to all of you!
However, in addition to confused crew at the front desk, one shouted at me when I was asked multiple times over the phone the number of people for pick up by their tuk tuk at villa market (perhaps due to connection issue or language barrier) and finally I reiterated the number more loudly as I thought maybe she couldn't hear me. I got told off to calm down and got hang up on the phone..?!! Overall it's not a bad hotel but it's not 4 star service and quality for sure, breakfast was the same everyday for the 4 days we were there, no one seat you and we had to roam around and wait for people to leave their table on one morning with two kids with us, you need to bring your luggage to and from your room, the advertised kids club is also just a playroom with no one in charge and having one is a priority got us each time we travel so we were very disappointed. We had a good holiday nonetheless and the shuttle services and pool and beach were great but for that price there's other better options for family and we'll likely not come back
20.10.2024
We stayed for 8 nights to celebrate our anniversary and had an amazing experience from the start. We booked a transfer with the hotel, and the reservation team was friendly and helpful. Upon our late-night arrival, Dee-nee assisted us with several things and continued to be a great help throughout our stay. The hotel provided a convenient shuttle bus to the beach, which was perfect for our family, especially with an infant, making our stay enjoyable and hassle-free. However, the breakfast selection could use some improvement, as it was very similar each day. It would be nice to see more variety every 2-3 days. Additionally, many of the staff seemed quite junior and unsure of how to approach guests, though they were all very kind and polite overall
17.10.2024
We are presently staying in a beautiful, modern 2 bedroomed suite and enjoying it immensely.
The connected pools are lovely with beautiful views over the lagoon to the beach where the shuttle boats take anyone wanting to have a beach visit.
The staff are very friendly and helpful.
Breakfast is busy but we'll catered with lots of options for all dietary requirements.
23.09.2024
Great experience! Check-in process was smooth and efficient, with no delays or hassles.

The room was really nice —modern, clean, with a comfy bed, and the view over the lake was perfect! It really made for a peaceful and relaxing atmosphere.

What stood out most for me was the staff. They were incredibly friendly, full of energy, and always willing to go the extra mile to help. Whether I had questions or needed assistance, they were always there with a smile.

The amenities were also great. I enjoyed the pool, which was clean and well-maintained. The private beach was a great addition, though I did miss having a beach bar or beach club to enhance the overall vibe.

Overall, I would recommend Cassia to anyone looking for a comfortable and enjoyable stay in Phuket.
17.09.2024
Very nice and accommodating service staff. Room was slightly warm despite air con being set to the coldest temperature and fans turned on. Curtains also couldn’t block out light coming through sides so it gets bright in the morning. And there’s a low ceiling above stairs leading up to the loft. There’s no warning signs and anyone above 172cm would bump your head.

Other than this everything was really nice. And service staff made everything great.
23.08.2024
Super cost-effective hotel! Since last year, I have booked this parent-child hotel every time I go to Phuket. The hotel is so convenient. You can order food downstairs, and there is a small supermarket. You can make simple food for your children in the room. The hotel also has a boat to the seaside for free. Everything is available. The customer service staff of all hotels greet you with a smile. Highly recommended. I will still move in, and I have recommended it to many good friends! Everyone is very satisfied when they come!
06.08.2024
Very nice location, walking distance to the beach, restaurants, shops, kids playgrounds.
Very kids friendly, everything is so colorful and staff loves kids.
The hotel is not that modern but location and staff make it vibing. Good for families. For couples I'm not sure cause it's quite a kids vibes everywhere)
They have rooms with beautiful view to the lake and sea.
It's always a pleasant experience here. Thank you, Cassia. Especially Chantelle and Ice. These girls are always helpful and above that!
27.07.2024
Really disappointed with how they resolved the problem. At the beginning they gave me the big room and everything was great until I found out that my bedroom was next to their huge water pump machine. Yes literally next to (maybe only 3 or 4 meters). That machine of course has to run 24/7 even in midnight and really noisy. I would say rooms in this hotel have quite good sound proof. However the noise from that machine was too annoying and I could not sleep well at night due to the noise.
I asked the reception whether I could change to other room or not. I wanted to get rid of that noise. They said that the hotel was fully booked and I had to wait to the next day. However the next day when I asked they still said that could not find another room for me and told me to wait for 1 more day. But the room could be small because all rooms with the same types of my noisy room was fully booked until 1 week later.
Because I will stay here for 2 months due to my work then it is ok to wait for 1 week but I could get the same big room. So it is a good thing to wait. One week later they changed me to the room which is really small compared to the noisy room. So I had waited for the whole week for nothing. Why they did not tell me at the beginning? I asked them if there is other room like my initial room. And they said this is the best they can do.
I know the hotel is fully booked but 1 week of waiting returned nothing but worse. Not to mention that they knew all their booking and told me to wait 1 week to arrange. But after all nothing changed. They also knew that my initial room has the problem with the water machine but still cannot find the solution for it. Wasted my 1 week and really disappointed for what they have done.
Rather than that, I think the hotel is a good place but just really bad in how they manage to resolve an issue that a guess got
22.04.2024
Compared to other corporate hotels in the area, this hotel is a breath of fresh air. It has so much personality and character. I love the fact that it is pet friendly. It's great so see happy pups and families walking around the vibrant interior. Modern facilities throughout and the beds are suuuuper comfy. The management team are great and hard working. Highly recommended 😍
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Frequently asked questions about Cassia Phuket - SHA Extra Plus

How much does it cost to stay at Cassia Phuket - SHA Extra Plus?

The cost of living in Cassia Phuket - SHA Extra Plus depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is there anything special for children in Cassia Phuket - SHA Extra Plus?

Cassia Phuket - SHA Extra Plus offers Water park, Children's playground and Kids' club specially for kids

What are the check-in and check-out times at Cassia Phuket - SHA Extra Plus?

Check-in at Cassia Phuket - SHA Extra Plus is possible from 15:00, check-out is until 12:00.

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