Maleesa Place Mini-hotel

Worst hotel experience I’ve ever had in Hua Hin – DO NOT STAY HERE
I don’t usually write long reviews, but this experience was so terrible that I feel it’s necessary to warn other travelers. I stayed at Maleesa Place Hua Hin (2 nights), and this was by far the worst hotel I have ever stayed at in Hua Hin.
Let me start by saying that I booked the room 3 months in advance and specifically requested a twin bed setup, as I was traveling with another male friend. This request was clearly included in my booking notes and confirmed by the booking platform. However, when we arrived at the hotel to check in, the front desk staff told us that all the twin rooms were already fully booked, and they could only give us a room with one small double bed.
This was completely unacceptable. The bed was far too small for two adults to sleep in, and it made our nights extremely uncomfortable. I could not even turn my body while sleeping. It felt like I was sleeping on the edge the entire time, and I barely got any rest. When I asked why my request was not honored even though I booked so early, the receptionist simply said, “Sorry, full.” No apology, no solution, nothing.
We were told we might be able to switch rooms the next day, and again, we followed up. But instead of action, we received excuses. "Maybe later," "no available now," "tomorrow maybe" – and of course, nothing happened. We stayed for 2 nights and had to suffer both nights in that small bed. They made zero effort to resolve the issue.
What really made things worse was the attitude of the receptionist. Very rude, dismissive, and unprofessional. It felt like they didn’t care about us at all. In fact, we noticed that other guests—who were of different nationalities—seemed to receive better service and more polite treatment. Honestly, it felt like we were being treated differently because we were two Asian male travelers. I don’t like to throw around accusations, but the behavior definitely felt borderline racist and discriminatory.
Not once did the hotel apologize properly or offer any compensation or solution. Even a simple gesture like a room change, a partial refund, or some form of apology would have made a difference. But no—they just acted like it wasn’t their problem.
The room itself was also very average. Poor soundproofing, weak air conditioning, and the mattress was extremely uncomfortable. Add to that the stress of dealing with unhelpful staff and broken promises, and it completely ruined our Hua Hin trip.
I have stayed in Hua Hin many times before, and this is the first time I’ve ever felt the need to write such a negative review. This place is not worth your money, your time, or your energy. There are many better hotels in the area that actually respect their guests and deliver on what they advertise.
Avoid Maleesa Place Hua Hin at all costs. You’ve been warned.