9.6
Excellent
115 $
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Sugar Marina Resort - ART - Karon Beach - SHA Plus

🌍
Thailand, Karon, 542/1 Patak Road Beach, Muang
● Center: 570 m
🌞 Beach - 5 min
🧭 Coordinates
3960 THB
Sugar Marina Resort - ART - Karon Beach - SHA Plus
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Deluxe Double room
Deluxe Double room
Air conditioning and private bathroom
Beds:
115 $
Deluxe Double POOL ACCESS room
Deluxe Double POOL ACCESS room
Air conditioning and private bathroom
Beds:
133 $
Artsy Deluxe Double room
Artsy Deluxe Double room
Private bathroom
Beds:
136 $
Family room
Family room
Family room with internet, air conditioner and shower
149 $
Family POOL ACCESS room
Family POOL ACCESS room
Family room with internet, air conditioner and shower
175 $
2 Bedrooms Family room
2 Bedrooms Family room
Family room with internet, air conditioner and shower

Description

Cosy and cheap hotel on a good beach. Recommend for young people without children.

Built: 2007

Restored: 2013

Location: 50 km from the airport of Phuket, on the second line, on the beach, 9 km from the center of entertainment of Patong beach.

Consists of two 4-storey buildings.

The hotel has 146 rooms.

Beach: public sandy beach, 300 m from the hotel (2 coastline). Between the hotel and the beach road runs. Umbrellas, sunbeds, mattresses – a fee, towels - free of charge.

We accept credit cards: Visa, MasterCard.

Deposit on the arrival day!

On the hotel territory: restaurants: 1 (Thai, international cuisine), Laundry (chargeable), pool sun loungers: free of charge, swimming pools: 1 (open), pool towels: free of charge

Attractions: fitness centre

For children: children's section in the pool, baby cot (on request)

The territory area is 6400 sq.m.

The distance to the nearest airport is 50 km.

Policies and conditions

  • Free public parking is possible on site (reservation is not needed).
  • Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for THB 600 per person per night when using an existing bed.
    People 12 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Payment options: American Express, Visa, Euro/Mastercard, Credit card is not required for booking, No prepayment
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Garden
  • Terrace
  • Upper floors accessible by elevator
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Indoor Fireplace
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Breakfast/lunch to go
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
  • Taxi booking
Languages Spoken
  • English
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Free parking
  • Parking nearby
  • Free Parking on Premises
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Beach/pool towels
  • Next to the beach
Business
  • Fax machine
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Doctor
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Individually packaged food
  • Additional measures against COVID-19

Street view

Google panorama

Video: Sugar Marina Resort ART Karon Beach SHA Plus, Karon Beach, Thailand

Map

Reviews

Cleanliness
Location
Price
Services
Personnel
Internet
09.10.2024
Staff are very helpful and friendly . The rooms are nice. The Bed is very comfortable.
The buffet breakfast range is good with alot of choice. However it was a little unsanitary, with staff not using gloves, or not wiping down the tables and benches regularly enough.
18.09.2024
Nicely decorate hotel with great breakfast.
Big room comfy bed. Quite place to have a good sleep.
Got 2 stars for room due to electricity trip off but technical team arrive very fast to recover it.
20.07.2024
It was my first time staying at this hotel and it was great. The staff were very helpful, rooms were tidy and bright, and quite spacious.

The hotel has two pools - main and on the second floor. The main one was under maintenance so I was offered a coupon to the restaurant for two free meals and three drinks.

The location was super as well. Everything one may need - shops, fruit stalls, restaurants, beach strand - was at 5-10 min walk distance. The hotel is also far enough from the main road so you don’t hear the traffic (:

I really enjoyed my stay here!
11.07.2024
Would like to thank the staffs for their amazing service especially when our request for shower service was granted by them . We stayed there 3D2N from 30/6 till 2/7. I might have missed or maybe was not informed that the room I’ve initially booked was not available due to the hotels major renovation by the main pool area . And I was offered another deluxe room with second pool view and sea facing room as well . We enjoyed the stay there and also the quiet location of Karon.

Highly recommended for family and couple stay.
25.06.2024
Ok. So this review goes against the grain a wee bit however hear me out. Firstly, I booked this ages ago. Way before the pool closure throught of the month of June was announced.

Once I heard about the pool closure, I emailed asking if they would authorise a refund to my booking agent. Reason being, this was supposed to be relaxing final 4 nights of a longer trip to Europe and the kids just wanted a pool. Twice I emailed, twice I got no reply. My booking agent wouldn't do a refund without authentication as this was a none refund rate (given the pool closure I hoped they would understand).

Anyway, with no other choice as they didn't reply we went to the hotel. It's an absolute shambles. The pool closure is not essential maintenance and minor fixing (as they have since told my booking agent) but a full suite of civil engineering, Hi-ab crains, jackhammers and the likes. The entire pool has been ripped up. Published in the lobby is the scheduled of works, everyday between 9am - 6pm.

We got to our room and the sound was unbearable, especially for a holiday. The other pool they offered for use is in the next door building and its dank.

Within 20 minutes, we left. I was too embarrassed to tell them so once we left, I wrote them another email asking for the refund. Still no reply.

I had to book somewhere else at coat and I contacted my booking agent with photos. The agent contacted the hotel and they have refused to autherise a refund. I will continue to fight this as I'm so annoyed. I tried to contact them at least 6 weeks before travel, asking them to get in touch. They failed. I emailed them the moment we left explaining my unhappiness, and they didn't bother replying.

They did reply to my booking agent and lied to them regarding the nature of the work " temporarily closed from June 01 to July 31, 2024 due to essential maintenance and finishing work." From the photos I'll post, this is not essential maintenance, it's a full civil undertaking. How could I relax in that, or my two young kids..?

Do the right thing, get back in touch with my booking agent and get this refund authorised. Show your integrity.
23.04.2024
We stayed for 2 nights in this hotel.
Pros:
1)Great location, with good bars, massage centres, fruits, food, and even money exchange all walking distance.
2)Very close to the beach
3)Great size and location for the price we paid.
4)The staff were available most of the time.
5)Super sweet and helpful staff.
6)The beds comfortable and an ok size bathroom

Cons:
1)The walls are thin. So often we heard people talking in the corridors or when they shut the door.
2)Only 1 lift available. So, sometimes you will not get that quickly the lift
3)No conditioner in the bathroom.

This hotel is great for people who want to stay for a good budget, clean and great location as most things in Karon beach are nearby.

Just remember this part of Karon beach has a different demography who come tp holiday. So the restaurants offer a lot of burger, pizza, pasta, smoothies, acai bowls etc.
The food is also on the expensive side.
20.04.2024
I can’t boast enough great things about this hotel. Location, rooms, bedding, pools, gym, breakfast, all of it! The rooms are very clean and beds are so comfortable it’s easy to sleep in, I found the rooms peaceful and the patio nice for view. Breakfast changed daily and was always fresh quality product. My favorite stay amongst my 5 months of traveling. I highly recommend staying here and including the breakfast with your stay!
12.04.2024
We had a super stay at sugar Marina ART. The rooms were clean and had all the facilities we needed. Plenty of space for the 3 of us. A big double bed and a single bed. The walk in pool was amazing. The breakfast had so much choice and was very tasty. The location was within walking distance of the beach and restaurant/bars. However it was removed enough we heard nothing in the night in the room. 100% we would stay there again.
29.03.2024
Stayed for ten days. Staff are great go above and beyond if you do need help with anything.. the pools awesome. And there daily buffet breakfast is awesome you name it the have it.
29.03.2024
The location is just across the road from the Karon beach, this is why we picked it. The room is ok for 2 people but there are bigger rooms in another hotels close by in the same price range. Beds were comfy, bedsheets had some old spots. The hallway is dark, the hotel is in need of some renovations. The room was dusty and with dirty curtains, oily spots on the walls, the shower was also in need of a proper cleaning. In general the room service is not the best, you gotta ask for everything, left us without towels a couple times and the reception only kept promising for more than 1hr to deliver them. No way. Had to wander around the hallway to find the cart with towels and body wash. Tips change nothing. The door doesn't close properly so you can hear everything. Breakfast was ok, the same meals every day with a minor diffefence, 350 baht per person. For 700 you can have a better deal for two people somewhere else. The stuff is not willing to help at all, just smile nicely and do nothing to solve your problems with their hotel. Room service stole my cap, I only noticed when leaving as it was always in my backpack and I never checked it before check out. Also informed the reception about the early checkout to make sure they would arrange a breakfast box but they never did that and in the morning the rude guy at the reception blamed us for not checking that we were included on the list the night before 🤯 if he can't manage his anger and deal with people probably it is not the best job for him. Also there is a smell of sewage near the hotel as Phuket is not the cleanest place. Despite all these negative things Thailand is worth visiting just make sure you don't book Sugar Marina Art as they do anything to ruin your mood. Also don't buy tours from the hotel guides, they charge a double price.
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Frequently asked questions about Sugar Marina Resort - ART - Karon Beach - SHA Plus

How much does it cost to stay at Sugar Marina Resort - ART - Karon Beach - SHA Plus?

The cost of living in Sugar Marina Resort - ART - Karon Beach - SHA Plus depends on the date, rate, number of guests etc. Enter your dates to see prices.

What are the check-in and check-out times at Sugar Marina Resort - ART - Karon Beach - SHA Plus?

Check-in at Sugar Marina Resort - ART - Karon Beach - SHA Plus is possible from 15:00, check-out is until 12:00.

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