Sugar Marina Resort - ART - Karon Beach - SHA Plus
Rooms and prices
Description
Cosy and cheap hotel on a good beach. Recommend for young people without children.
Built: 2007
Restored: 2013
Location: 50 km from the airport of Phuket, on the second line, on the beach, 9 km from the center of entertainment of Patong beach.
Consists of two 4-storey buildings.
The hotel has 146 rooms.
Beach: public sandy beach, 300 m from the hotel (2 coastline). Between the hotel and the beach road runs. Umbrellas, sunbeds, mattresses – a fee, towels - free of charge.
We accept credit cards: Visa, MasterCard.
Deposit on the arrival day!
On the hotel territory: restaurants: 1 (Thai, international cuisine), Laundry (chargeable), pool sun loungers: free of charge, swimming pools: 1 (open), pool towels: free of charge
Attractions: fitness centre
For children: children's section in the pool, baby cot (on request)
The territory area is 6400 sq.m.
The distance to the nearest airport is 50 km.
Policies and conditions
- Free public parking is possible on site (reservation is not needed).
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for THB 600 per person per night when using an existing bed.
People 12 years old and over stay for THB 1,200 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Credit card is not required for booking, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Garden
- Terrace
- Upper floors accessible by elevator
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Breakfast/lunch to go
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Taxi booking
- English
- Multi-language staff
- Chinese
- Tour assistance
- Sun Deck
- Free parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Outdoor pool
- Beach/pool towels
- Next to the beach
- Fax machine
- Conference Hall
- Fitness facilities
- Doctor
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Street view
Video: Sugar Marina Resort ART Karon Beach SHA Plus, Karon Beach, Thailand
Map
Reviews
The buffet breakfast range is good with alot of choice. However it was a little unsanitary, with staff not using gloves, or not wiping down the tables and benches regularly enough.
Big room comfy bed. Quite place to have a good sleep.
Got 2 stars for room due to electricity trip off but technical team arrive very fast to recover it.
The hotel has two pools - main and on the second floor. The main one was under maintenance so I was offered a coupon to the restaurant for two free meals and three drinks.
The location was super as well. Everything one may need - shops, fruit stalls, restaurants, beach strand - was at 5-10 min walk distance. The hotel is also far enough from the main road so you don’t hear the traffic (:
I really enjoyed my stay here!
Highly recommended for family and couple stay.
Once I heard about the pool closure, I emailed asking if they would authorise a refund to my booking agent. Reason being, this was supposed to be relaxing final 4 nights of a longer trip to Europe and the kids just wanted a pool. Twice I emailed, twice I got no reply. My booking agent wouldn't do a refund without authentication as this was a none refund rate (given the pool closure I hoped they would understand).
Anyway, with no other choice as they didn't reply we went to the hotel. It's an absolute shambles. The pool closure is not essential maintenance and minor fixing (as they have since told my booking agent) but a full suite of civil engineering, Hi-ab crains, jackhammers and the likes. The entire pool has been ripped up. Published in the lobby is the scheduled of works, everyday between 9am - 6pm.
We got to our room and the sound was unbearable, especially for a holiday. The other pool they offered for use is in the next door building and its dank.
Within 20 minutes, we left. I was too embarrassed to tell them so once we left, I wrote them another email asking for the refund. Still no reply.
I had to book somewhere else at coat and I contacted my booking agent with photos. The agent contacted the hotel and they have refused to autherise a refund. I will continue to fight this as I'm so annoyed. I tried to contact them at least 6 weeks before travel, asking them to get in touch. They failed. I emailed them the moment we left explaining my unhappiness, and they didn't bother replying.
They did reply to my booking agent and lied to them regarding the nature of the work " temporarily closed from June 01 to July 31, 2024 due to essential maintenance and finishing work." From the photos I'll post, this is not essential maintenance, it's a full civil undertaking. How could I relax in that, or my two young kids..?
Do the right thing, get back in touch with my booking agent and get this refund authorised. Show your integrity.
Pros:
1)Great location, with good bars, massage centres, fruits, food, and even money exchange all walking distance.
2)Very close to the beach
3)Great size and location for the price we paid.
4)The staff were available most of the time.
5)Super sweet and helpful staff.
6)The beds comfortable and an ok size bathroom
Cons:
1)The walls are thin. So often we heard people talking in the corridors or when they shut the door.
2)Only 1 lift available. So, sometimes you will not get that quickly the lift
3)No conditioner in the bathroom.
This hotel is great for people who want to stay for a good budget, clean and great location as most things in Karon beach are nearby.
Just remember this part of Karon beach has a different demography who come tp holiday. So the restaurants offer a lot of burger, pizza, pasta, smoothies, acai bowls etc.
The food is also on the expensive side.
Frequently asked questions about Sugar Marina Resort - ART - Karon Beach - SHA Plus
How much does it cost to stay at Sugar Marina Resort - ART - Karon Beach - SHA Plus?
The cost of living in Sugar Marina Resort - ART - Karon Beach - SHA Plus depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Sugar Marina Resort - ART - Karon Beach - SHA Plus?
Check-in at Sugar Marina Resort - ART - Karon Beach - SHA Plus is possible from 15:00, check-out is until 12:00.