SALA Phuket Mai Khao Beach Resort - SHA Plus

We recently spent five nights at this resort and thoroughly enjoyed our stay. The rooms were clean, quiet and very comfortable. Every member of the staff we encountered was extremely friendly and helpful. It was a pleasure talking with Tony the chef and Tiger the food and beverage manager as they walked around the restaurant checking to see that all was well. The food was wonderful and we really liked the choice of dishes. SALA is definitely on our list for a return visit.

We had a fabulous stay for a few nights - the most relaxing and peaceful time. Would happily stay again in a heartbeat and recommend anytime to anyone that was looking for pure luxury - then this is the place to stay.

Stayed in a SALA Signature Pool Villa which was stunning - loved the location and relaxed and peaceful feel of the resort throughout - the consistently high levels of F&B were another highlight - breakfast lunch and dinner were all delicious with lots of choice. Service was also excellent and the staff were all polite, courteous and friendly and a credit to the resort.

I've now been three times to Sala Phuket and had a wonderful time each time. It's now my wife and I's happy place when we need a break away from the world.

It's in a more secluded part of Phuket so it's perfect if you want peace and quiet.

The service is unbelievably good. In our three stays there, nothing has been too much trouble for the staff. Any problems with the room are rectified immediately (including one time we had a beehive hanging from one of our trees). Staff are attentive at the restaurant. The food is varied and always excellent.

The rooms are lovely and well maintained, but the one down point is they are starting to show their age a little. The bathroom facilities are all outdoors (in full privacy of course) which isn't for everyone, of course.

Sure! Here's a positive and nice feedback regarding a resort:

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I recently had the pleasure of staying at this beautiful resort, and I must say, it exceeded all my expectations. The customer service was outstanding; every staff member I encountered was friendly, attentive, and eager to ensure that my stay was as comfortable as possible. The warm and inviting vibes of the resort made me feel right at home from the moment I arrived.

The villa I stayed in was nothing short of spectacular. It was spacious, impeccably clean, and tastefully decorated, providing a perfect blend of luxury and comfort. The food was another highlight of my stay – every meal was a culinary delight, with a wide variety of delicious options to choose from.

Finally, the beach was absolutely breathtaking. The pristine sands and crystal-clear waters provided the perfect backdrop for relaxation and adventure alike. Whether lounging by the water or exploring the many activities offered, I found the beach to be a true paradise.

Overall, my experience at this resort was unforgettable, and I highly recommend it to anyone looking for a perfect getaway.

My wife and I stayed here for 6 nights and this is a truly beautiful resort with a great luxury feel but at a good value during the summer rainy seasons. I did want to list a few pros and cons that might better inform some future customers when booking this resort.

Pros

-Beautiful room, we stayed in the pool villa
-Great service with very polite staff
-Delicious breakfast included
-Restaurant has very nice entertainment and decent dining options
-Two bigs pools in front of the beach with plenty of seating, also very close to the bar to grab drinks without moving too much
-Located close to a small village with shops and restaurants so you are not restricted to eating at the hotel alone
-Quiet, relaxing, family-friendly vibes

Cons

-The villa bathroom is located outdoors; while this makes for a very cool aesthetic it also makes for an uncomfortable situation when you want to use the bathroom or shower during a rain or lightning storm
-The beach during the summer months (May to October) is 100% un-swimmable due to the rough conditions. We did not know this prior to booking. The closest beach we could swim in was about 1 hr 10 min away and cost 2500 Bhat to drive to and from.
-The hotel spa will over charge you for a massage: there is a tent of local massage vendors right next to the pool that will charge you less than half the price for a quality Thai it foot massage.

Overall it is a beautiful resort, glad we came and I would recommend it to anyone provided they are aware of the cons prior to booking so expectations are set.

Me and my husband stayed here for 5 nights and below is my detailed review of the place:

1) SERVICE: beyond exceptional! Staff are super super nice, i was feeling a bit sick first two days and they were kind enough to bring the breakfast to the room and take me to the pharmacy all free of charge.

2) FOOD: room service and sala restaurant have exceptional food and amazing quality with reasonable prices. Breakfast buffet needs a bit more variety in terms of fruit.

3) ROOM: is spacious and AC is cold and working amazing. However, bathroom and toilet are outdoor which can be bothersome as there are some insects and lizards which is normal for an island weather.. sometimes they come to the room, but staff are always helpful in terms of cleaning.

One of the biggest hotel pools ive seen and completely private which was a bonus for us!

Thank you for the lovely stay, we will definitely be coming back again and special thanks to max and OH. ❤️

The most beautiful Hotel experience of my life. The rooms were amazing and the Staff was even better!! We did Yoga on the beach and the instructor was super nice. The rest of the staff was also spectacular. Especially Marky was really considerate and incredibly friendly to us.
Also an honorable mention to the staff at breakfast and the amazing food!
Thank you for this beautiful experience!

The resort is really quiet, but this is exactly what we were looking for. The villa was very private with our own pool and close to the beach. The restaurant offers variety of food options and the service is excellent. We have booked some activities directly through the resort app and the service was very good.

We had a great time staying in Sala Phuket. From pick up in airport till the end our stay, the staff was amazingly friendly and helpful. The resort pool and beach was great and peaceful . We loved to visit resort farm, and the food options in the restaurant was quite large and good quality. Only a few evenings the waiting time for food was a bit too long.