Palm Garden Resort

1. They don't search for lost items!!!!
Even though it's a five-star hotel... Usually, small items are returned at checkout. I left my Chanel bag at the resort, but they don't find it because I don't have it. Considering that he did not find the new air freshener he left because it was too bulky on purpose, he clearly said there was no Chanel bag on purpose. There was even an ID card in the Chanel bag.
Please check 100 times and 1000 times so that you don't leave your lost and found.

2. Counter, some restaurant staff, and room cleaning staff are unfriendly. There are no employees who can speak English well.
- I waited a long time at the check-in, so I asked the counter staff to ask for cool water, so I asked them to go to the restaurant directly.

- I left the room key in the room and asked for the key, and the counter staff frowned and handed it to me as if it was annoying without saying anything.

- I asked for ice with room service, but I didn't have any change to tip. The employee looked very unpleasant because he didn't tip, and he frowned at me when he was in the coffee section at breakfast. (If you see a female and acne-prone employee, you have to give them tips so that the trip can be fun.)

- I was asked when I was going to clean the room, so I was going to hang the cleaning in front of the door when I left. I ask you to check the time clearly with an unpleasant expression, frowning again at what time you leave.

Overall, there is no service mind.

3. Taxis in the resort are expensive. Hoi An -> 120 round trips to Danang Han Market.

4. It's an accommodation that made me feel uncomfortable.

Nice cozy place with a large private pool. Would come back.

Update:. Husband suffered food poisoning last night. Asked security guard for some water as the maids didn't leave us any (didn't think anything of it at the time). Security guard has keys to everything BUT water (no I'm not kidding). He phoned his boss (as he didn't speak English) who explained to me that the water was locked up. Had to walk to 7-11 at 3 in the morning just to get water. Changed review accordingly.