Best Western Plus Saddleback Inn and Conference Center

Do not stay at this location, especially if you have a family. The management member that responded back to me lied in her response stating that they were buyer groups for two days. I had to cancel my reservation after two days because they were there for two weeks and they are still there. Please do not respond. This is the worst neighborhood to ever consider bringing anyone and don’t think about going out at night. These hotels are for homeless people or vagabonds, and that’s pretty much it. The rest of us were suckered in by the false advertising. Don’t be fooled by the pictures either because they’re definitely not the ones that are of that hotel.
RESPONSE TO WHOMEVER WROTE ME BACK: Yes, they were first responders. That has nothing to do with the noise. There were 3 groups minimum. I will not name them because I have respect for bikers, as I used to be one. That’s another lie you’ve told. Secondly, if they were there 2 days, you need to communicate that to the front staff, because I was told 2 WEEKS by multiple staff members. Your hotel is gross and I don’t appreciate you lying. The pictures aren’t even the same. Give me a break. DO NOT RECOMMEND. JUST CHECK OUT THE OTHER COMMENTS. Same issues.

They advertise as being good for families, which I would question. We stayed over a weekend. The pool was great for kids. The partying that happened in several rooms around us wasn't. The breakfast was a disaster as the host was trying her best but had no food to serve, broken pancake maker and yogurt machine, and no dining room support as other staff stood around. Pool was advertised as open until 11 pm online and at check-in, but both nights at 10 pm they came and kicked everyone out. The pictures make it seem like a super safe wooded location, which wasn't accurate either. Bleh!