Hotels in Palo Alto

It's average, not amazing, and the hardware is far inferior to the Four Seasons in China. The location is OK, it's close to Stanford, and there is also the Stanford Shopping Center nearby, which is very convenient for shopping and eating.

The price fluctuates greatly due to the booking situation. If you have travel plans tonight, please book in advance.

The hotel has an independent yard, full of security

The hotel environment is good and the service is very considerate

The hotel is a new hotel in the past two years. There are often large companies holding activities around it. The hair dryer is a Dyson. The hotel is very clean. The overall facilities in the room are also intelligent. The stay is very comfortable and the gym equipment is also very complete

The hardware is somewhat old as it appears to be quite old, but I am satisfied with everything else and will likely stay here again on my next business trip near Palo Alto.

This hotel should get 10 stars!! It is so perfect in every single way that this review will still not do it justice! The hotel itself is beautiful and in a great location for walking and shopping...that is if you even want to leave! The rooms are gorgeous and the people that work there are like coming back to see GREAT FAMILY YOU LOVE! Everyone is so helpful..and kind..and knowledgable...and wonderful...

Excellent hotel with all-inclusive amenities which were first class. With the menu choices for both breakfast, lunch and dinner and the availability to pick out a snack with an open kitchen model any time of the day, it was well appointed, the rooms were large and roomy, and the bathroom TV was definitely an upscale touch. The staff was very friendly and welcoming and the patio and living room area...

This is the finest hotel in Palo Alto. The rooms are beautiful and very large with amazing contemporary bathrooms that are also very spacious. We stayed 10 days and it felt like home in a high end condo with great room service. The pillows are amazing and the staff are fantastic. This is a very special incredibly well run and new hotel like no other.

I cannot say enough great things about this hotel!! This was our first visit (as several friends had told us we need to stay here) and boy, were they right!!!! Staff is superb..knowledgable.. and friendly... rooms were large and spacious for us to work from, and the "food perk" made for a wonderful end to each day we stayed here. We will be back often!

What a nice delux stay. Nice calm vibe. Great staff. Suite is at high standard, Toto etc. All inclusive concept very nice especially with the kids. High quality food prepared fresh - drinks at very good level e.g. on of the reds marquis murrieta reserve. I had my own stash of top wines I could bring without charge. Pool was under renovation - however we could use the pool at hotel next door. The kids...

The Clement Palo Alto is the best hotel I have stayed in my life. The rooms are big and yet absolutely cozy. The all-inclusive food and beverages very delicious. The staff is kind and amazing. I felt like home (a very fancy one!) and can't wait to come back.

Nobu Hotel blends luxury with minimalist elegance, offering impeccable service and a serene ambiance. The rooms are stylish and comfortable, featuring Japanese-inspired decor. Dining at Nobu is a highlight, with world-class cuisine. The staff is attentive, ensuring a seamless stay. Perfect for a chic, relaxing getaway with a touch of sophistication. Highly recommended!

Our stay was amazing! Felt as if we were staying with family. As soon as we walked in they knew welcomed us and knew us. They even wished my daughter a Happy Birthday! They made us feel so welcomed and comfortable. Anything we needed they made sure they were there to help with whatever. Room was amazing and clean. Hotel Manager introduced himself and made me feel like family. Great staff and manager...

good hotel on awesome place. Only thing that is really annoying to me is the receptionist lady I had when checking out on 08/23 around 9 am. She (a black lady) doesn’t really want to service me and with very bad attitude. I cannot believe this is the service I got in a 5 star Japanese style hotel. In comparison, all the other receptionists and valets are really nice, no complaints at all.

Great location. Restaurant downstairs is amazing with friendly staff and chef - they accommodated me even though I arrived 30 minutes before the kitchen closed and the food quality was still up to par. Valet parking is not available after like 10 PM, but I did not get a notification for that until the night of the second day, after I’ve checked out. Requested late checkout but still lost my keycard...

Amazing location. Perfect for meetings in Palo Alto. Walking distance to everything. Room was super comfortable, great ambience and comfort. Room size is definitely on the small side, I guess that gives the feeling of being in Tokyo. Love the light color wood and utilization of space. Water pressure was horrible for a $500 night hotel and I was on the 3rd floor, not that high. Nice sound quality and...

Nobu is always an excellent choice for staying in the premium/luxury segment. Nice clean rooms, clean and cozy bathrooms. As in many California places, you might be surprised by water pressure in showers because of regulations (after Texas, it's almost non-existent in California). Also, this location has only outsourced valet parking, and it works only until 10 PM. If you arrive later, you will have...

Because I took my children to visit a school, I chose this hotel with good value for money. Overall, I felt good. Facilities: a bit old Environment: good

The shower in the room was the best during our trip and gave our whole family a very comfortable bath. The back door can be opened, and there seems to be a small courtyard, but it is shared with the rooms next door. It would be a good experience if you stayed for three or four days. Parking is more convenient, there are enough parking spaces, and breakfast is ok, with regular configuration. The receptionists...

You can stay there. Not bad. The bed was comfortable and had a good sleep

Cozy, cute little hotel. I am glad I stayed here it was perfect and met my needs. The staff were nice and breakfast was great. Thanks for making me feel safe and comfortable.

Good breakfast, average environment

Clean and tidy environment, rich breakfast

Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!

No windows to speak of Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.

Very nice The hotel was clean and the breakfast had good healthy options.

Quaint, clean, and nice Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

Nice hotel, expensive but not for Palo Alto Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

Stayed in this hotel for two days. Compared with other Hilton Garden Inns I stayed in during this trip to the United States, this one was very clean. The linens and bedding were as comfortable The only regret is that this hotel does not have breakfast But the arrangement of the lobby and public areas is smooth and comfortable We mainly stayed in the Stanford campus and the business district near the...

The room was nice, so we stayed another night. We were able to experience the atmosphere of Silicon Valley, and it was very close to Stanford University and the technology company we were going to, and the hotel service was also very good.

Very spacious, clean, good service facilities, convenient parking, there are several delicious Japanese and Korean restaurants nearby, it's rare

Very good. The price was very good on the first day of stay. Later, because a global CRM giant held a meeting in San Francisco, the room price soared to 3,500 RMB per night. It was too expensive.

The room was clean and tidy. I switched from staying at a hotel in Yosemite Valley to a Hilton. I was quite satisfied and the price-performance ratio was high.

The room rate of more than 4,000 yuan (RMB) for two nights had already been paid when booking on Ctrip, but another US$589 was deducted when checking in (I thought it was a deposit at the time, but after a while I thought it was wrong, so I asked the front desk what the price was, and he After checking, we were told "Oh, the deduction was wrong...), what if we didn't ask? Do we just pay twice?"

1. location is excellent for me. 2. I liked the option of having a suite and a kitchen.

The beds were soft and comfy, as well as their pillows. The breakfast provided was alright, especially since they had a pancake maker.

It's a motel. Clean enough. Good enough service. Pricey, but it's mountain view so expected.

Clean quiet basic room. Variety of good at breakfast was limited. The desk chair was uncomfortable and bathroom fan very noisy. Friendly staff.

I liked the location, walking distance to NASA Ames. The hotel had breakfast included, but it was biscuits and gravy every day for a week. The room was clean but felt dated. I would stay again since it was clean, safe, and walking distance to where I need to be. However, the hotel could improve some things to make the stays better. Even just rotating some breakfast items would make it feel less like...

Just spent 4 days there for work, less than & 10 minute casual walk to the Quads, Fairchild etc. Has all the essentials, room was spacious and clean, equipped with coffee-machine & fridge, bathroom was actually quite nice; sink is in the living area. Really comfy beds! It's a standard 2-3 star hotel quality, with absolutely no cleanliness issues that I could see. I appreciated the on-site washer-dryer...

Just spent 4 days there for work, less than & 10 minute casual walk to the Quads, Fairchild etc. Has all the essentials, room was spacious and clean, equipped with coffee-machine & fridge, bathroom was actually quite nice; sink is in the living area. Really comfy beds! It's a standard 2-3 star hotel quality, with absolutely no cleanliness issues that I could see. I appreciated the on-site washer-dryer...

very comfortable bed, excellent shower and plenty of towels and toiletries

Good location to downtown Mtn View, clean rooms, and good breakfast!

Check-in process was smooth, hotel staff is very good they checked my dietery requirements and ensured that vegeterian breakfast is available. Room was great and another thing I liked very much is a tablet inside the room which you can use to order room service or complain for things which are not working, icing on the cake was a robot delivering water as part of room service. Last but not the least...

I was pleasantly surprised at how well equipped this hotel was. A great location right on the El Camino in Mountain View. Clean, quiet and relaxing. The breakfast buffet had an assortment of choices to get your day started and the staff was very welcoming!

My wife and I were very impressed.frist the parking was great, you park under the hotel it's self. Plenty of room and well light and close to the front desk. We walked in and talk to the employee at the front desk he already had our paper work and room card ready for us. After we where done he said breakfast would be to our right and and elevator was behind us. We get to our room and were impressed...

Really nice place to stay in Mountain View. Close proximity to prime offices. Budget hotel with good breakfast, decent room size, bathtub and in house parking. Plus this hotel has a robot which deliver any order you place to the front desk.

The hotel is now the Aloft. Comfortable, modern rooms, amazing shower, friendly staff. Look forward to coming back.

The downstairs main floor is beautiful, modern, and updated. The rooms however, are outdated, sad, and resemble a dorm room. I highly recommend the hotel paint the walls a fun color and consider hanging some actual paintings or something instead of bare sad White Walls everywhere you look. The bed was fairly comfortable, but all furniture was dated. The bathroom was updated which was nice, and the...

The Hotel had a very welcoming feel. The layout and atmosphere was similar to most Hilton Garden Inns.i enjoy have a cooked to order omelette and a hot breakfast. The grounds were clean and well landscaped. The beds were new and very comfortable with four feather pillows. The bath linens were soft and luxurious. My only complaint is that the nightly rate of $552 per night seemed quite high. The bartender...

The staff is friendly and helpful. The room appears to be updated with some modern touches, but there are areas that are definitely dated. The bed is supposedly adjustable, but I didn't notice any difference. Large TV in the room, but some channels didn't work (like HBO). Overall, I was satisfied, but considering the high price, I expected better.

A good location surrounded by restaurants. The staff were very friendly and the rooms were clean. Water was very hot on demand

Nice Silicon Valley hotel for business travel stay. Strategic location - close to 85, 237 and 101 freeways. Has been recently renovated. Staff is very friendly.

General facilities, the room was not cleaned.

Perfect room friendly front desk

Stayed for 3 nights and no complaints. Nice and clean rooms, clean linens, comfy bed and well equipped kitchen. Suggestion: Please upgrade TV's I would recommend this to anyone who is coming to the Sunnyvale area.

Saw a review that said diamond in the rough and cant agree more. Its kind of secluded which helped keep noise down. Some said the security is a little concerning but we felt safe enough. Only downside we really had was the weather sealing on our door could be replaced. They have cookies at night which few places do anymore. The breakfast is decent. Our room was nice, the doors can be tricky to open...

Fantastic hotel. Suites are very large with a full kitchen. The breakfast spread is delicious, and they use real silverware and full condiment bottles instead of use use plastics. The employees are friendly and helpful as well. Michael was jovial and pleasant while checking us in and the text check up from Cenon was nice.

Friendly staff, great service, nice rooms (more like a small apartment). I like the breakfast options: waffles, potatoes, egg (scrambled and cooked), sausages/bacon/burrito (depending on the day), bread, bagels, ... + toaster, cereals, juices, milk, fruit, and I'm sure I might still be forgetting something. We came with our dog, and I felt that he was very welcome (poop bag stations around the buildings...

Good location, nice big rooms with a kitchen, a washer & dryer which are very important when you are on the road for 2 weeks at a stretch.

Modern rooms with nice bathrooms. Nothing fancy but solid all around.

The hotel is very clean and the staff is curtious. Rooms have what I needed. Internet was good and the fitness center was well stocked. My only reason to rate it less than 5 stars is due to the beds. It was not comfortable at all and very hard. I know that is a personal choice, thought they could meet us side sleepers half way.

The staff at this location were exceptionally helpful and friendly. The rooms—bed(s), bathroom—were tended daily, and I appreciated the attention to detail. The location is also great: a short trip to Mountain View, and walking distance to dowtown Sunnyvale businesses. I would choose this location again without hesitation.

One of the nicer courtyards I've been to. Recently renovated, nice lobby, good location if you're working in the area. The gym is big enough to get a decent workout. But it's small enough to get really crowded quickly so as long as you're not working out in prime time you should be fine.

Really lovely for the business traveller. Comfortable, pleasant in every detail. The delicious and well run Bistro helped me out with a late meal, and all staff were extremely pleasant and helpful. No room service. :(

This is my second stay. The front desk guy was very friendly when I checked in and helped us upgrade the room. It felt very friendly. When I checked out, the beautiful lady also asked me about my experience. It felt very good. The hotel has an industrial design and is quite unique. The hotel is in a good location and is convenient for shopping and dining. If you stay in a room facing the street on...

When I checked in at the hotel, I asked for rooms upstairs. The front desk staff said no, only the first floor, okay! But when we went to the car to pick up our luggage and returned to the lobby, we saw that the guests behind us were arranged upstairs. My boyfriend said we should ask why they have room upstairs, I said forget it. Maybe they have other room types! So we went to rest. When we went...

Very clean and the service staff are also very nice. Although breakfast is charged, coffee and lemonade are self-service. The fruit said 1 yuan per piece, but I had to pay for it, and the waiter said it would be given to me for free. The environment is also good. There are many restaurants across the road and the shopping mall is not far away. Overall, I am very satisfied. The only downside is that...

Location was great, right in the middle of Sunnyvale. Staff were really friendly and helpful.

The hotel itself was okay. The room was small. Shower had great heat and water pressure, but in general lacking in overall amenities. Gym was underwhelming. All that being said, I enjoyed my time at the Aloft. The location was great ,but Sam, the Bartender made all the difference. He made great drinks and was good company. Some of the best Tom Collin's I have ever had. Thanks Sam.

The location was great, and everyone was friendly. However, the rooms were so incredibly tiny, you could hear absolutely everything around you, and there was not even a mini refrigerator. When I say you could hear everything around you, I mean people outside, someone cough in the next room, doors shutting in the hallway, people laughing... literally everything.

Easy freeway access, not far from other amenities. Decent price! Check out at 11  and breakfast closing at 9 are a bit early.

My return stay. Great choice with great location to my biz place.

The room was clean and tidy, and there was ample parking close to the rooms. Also, the breakfast was pretty good. Value for money.

Wonderful hotel (motel) with friendly staff, very clean. Out of slight minuses, it is a bit outdated and there is no elevator for the second floor. Anyway, it is a nice option.

Everything is good just abit far for my room

Hotel was clean and nice location. Got booking for last minute. Breakfast was quite good Helpful staff

The rooms were nice, but the receptionist was awkward and snippy, and the breakfast was less than desirable, specifically the eggs, if that's what they were supposed to be. It snowed pretty hard when we arrived, and they were super quick to clear the lot and walkways. The gym was alright, could use some love and maintenance though, as the cycle didn't work, screens on most machines didn't work, and...

The location is great. You can take a bus from the gold street contour to where you need to go and it can drop you off near train stations. My few complaints are there is a stupid train that goes outside your window during the middle of the night I should have asked for a room farther away from the train noise. Second I would recommend getting a hotel more close to downtown if you want to walk around...

The front desk staff are very friendly and accommodating. They helped me with everything that I needed during my stay at the hotel. Best value for your money if you're looking for a good budget hotel that you can stay for a couple of days.

A dump that charges $200+ a night.

My staying at extended stay America was awesome! The staff was remarkable! Sunil,santos and all the staff were super helpful!! Room was super clean! I will recommend this hotel to everyone! Thanks guys!! See you soon!!

The staff is super friendly and helpful. The room was nice and easy to use, with full amenties as well. There was a beeping from the lobby but I was assured that is just temporary and the staff did as much as they could to stop it. The room was a little cold cause the air conditioning was determined to keep us cool. "Breakfast" included oatmeal, muffins, breakfast bars, and teas/coffee or hot chocolate...

I stayed at this property twice. Overall, the stay was good and the facilities were decent. However, I was quite disappointed with how the staff handled an emergency situation. One of the nights during my last stay, the fire alarm went off and around five families, including me, had to evacuate the building. Shockingly, the front desk staff continued checking in new guests instead of addressing the...

The hotel room rate is very suitable for traveling with children. The reservation is made early. The surrounding areas are very convenient to drive to, within 15 minutes. The room is also relatively clean and quiet. Parking is $19 a night, which is okay.

Lock of room 513 got problem but no one knows about it and housekeeping service need to be improved

I am here on a business trip and the check in process was seamless and easy. Danny at the front desk had a lot of good suggestions for local places to eat and get entertainment. Dan also made sure that any questions were quickly and accurately answered. Dans a customer service rock star and it shows! The room is up to date and was very clean upon entry. I wouldn't hesitate recommending a stay here...

It's a Residence Inn, it's what you expect a Residence Inn to be. The maintenance of the buildings isn't amazing, but there's nothing blatantly broken or filthy or any of that. The staff were helpful and accommodating, the amenities were up to a usual business-hotel standard. If you're sensitive to traffic noise, ask for a room away from the road but we were in a room right up against the freeway and...

Generally, not many kitchen utensils

Tuesday night is one many nights that I have enjoyed the pleasant safe inviorment of Friendship Inn. Excellent Staff and Management. I was a traveler before I retired. Stayed in many Hotels/ Motels This place feels like a visitor with friends .

I stayed at this hotel for 2 months. The room was great, I didn't feel like I was staying at a hotel. The service was great, the staff was friendly. I would stay here again.

I stayed at this hotel for about 2 months, and I had a very pleasant experience. All their staff are friendly, and the owner accommodated my room based on my needs. The location is superb, which is close to Korean groceries and Apple park! I would highly recommend this place.

Stayed here for a couple weeks. Really liked the room which included a nice kitchen. Big TV, and great location near lots of delicious indian and korean food. Friendly service, people at the desk willing to help. Highly recommend to anyone.

Love you friends forever I miss you and miss my india

Good clean hotel, great staff, complimentary buffet, and affordable. Good choice.

This is nice place right in the middle of Santa Clara and on the road where all Indian stores restaurants and ice cream places are located. Good for one night stay. Personal at welcome desk were polite and friendly. Finding parking might be Challenging at late night but they do have space in the back of the hotel. Rooms and bathrooms were clean and comfortable. Hairdryer kept was not working but upon...

Property was in good locale, near lots of shopping/eateries. Building is dated, but seemed kept up pretty good. Room smelled a bit but was tolerable. Bed was comfortable and furniture was clean and in good shape. There was a fantastic breakfast with lots of choices. Price was reasonable. It was on a bus route that took me right to the transit center for a dollar. I would stay there again.

This place is great! I love the courtyard aesthetic, and the weird little outcrops along the railing are so cute. My spouse and I stayed here for a week while I recovered from surgery. It's within walking distance from a dollar store, which is really cool. They have multiple vending machines. And their breakfast is really good. Sausage, eggs, tots, and waffles. There's also a ton of restaurants close...

I'll start with the good: Breakfast, friendly staff, nearby to a shopping plaza and restaurants, parking included with stay, and convenient location for conventions. The bad: Dirty outdated rooms, bugs (spiders and carpenters), no exhaust in washroom (need to use window for that), ongoing construction (I assume for renovations of rooms), hard to find parking at night. Overnights I was awoken to loud...

The room is worth the price. A good choice for a good sleep after a busy day.

The advantage is that there are many charging points. The older brother is still firm, clean, white, soft pillows, soft blankets, these are the advantages, full 9. Clean enough to be acceptable 7. The room is quite dim, give a score of 6. The front desk staff, the cleaning staff, are very good, the cleanliness around is very good.

Location was good. The rooms were clean, comfortable and safe. The staff was friendly.

We stayed here for 8 nights. The room was ok, not great. They did not provide regular housekeeping. We had to empty our own trash twice while there and had to ask for fresh towels. The staff was pleasant. The breakfast was “Costco Continental” Yes, everything served was from Costco. When we return to the area we will certainly stay somewhere else.

The Granada Inn is a better choice. Very dependable and clean. And super quiet all day all night. The staff listen to everything a person says about enhancing the Hotel experience. Really clean and they have a real nice set- up.You have a large flat screen I watch three college football game women's college basketball,and volleyball and the MLB games all as I eat and drink all night microwave, clean...

After my stay earlier I stayed second time.Totally 28 days of stay.Again I am very much impressed with professionalism,and commitment being shown for improvement.Rooms are cleaned well.Common places are well maintained including the plants.Defects are promptly attended to.Credit goes to the manager who is doing wonderful job effortlessly.In the reception all are good,I would say Mr.Agna was very helpful...

It's a cozy little place at a fair price. Customer service is friendly. Rooms have mini fridge and microwaves something motel 6 doesn't have. I would come back.

It was OK. My room smelled like someone has been smoking in it. Could've used more outlets near the bed. Guy at the front desk in the morning could've been nicer. Everything else was fine

There weren’t very many people here during our stay and that gave a bit of a vibe off, but the hotel was nice. The room was very clean and spacious. Our room came with a refrigerator and microwave, iron and dryer. The cable worked. The air and heat both worked great and windows opened to allow fresh air in. The staff was very friendly. The breakfast had a good selection to choose from. Parking was...

My stay at this hotel was exceptional. The hotel is very charming and the rooms are very comfortable. The rooms are larger then expected and have all the appointments you need such as tv air conditioning on premises washer dryer ice machine etc. The rooms were clean, comfortable, and quiet. The breakfast at the hotel was great. I appreciated the wide selection. I plan on staying here again.

Very clean and lovely hotel. Included breakfast is great with big choice and fresh fruits. I will definitely stay here again.

The hotel, room, and eating areas were very clean. The hotel was so quiet. The room was spacious. The continental breakfast offerings were fresh. There were no hot items available for breakfast; however, it did not matter to me. What was offered was more than adequate! Parking, indoor or outside, was free. Price was right. We will definitely stay here again!

The charm of the place grew on me over my stay. At first I thought I was checking into a haunted mansion, it is very obviously an older hotel. But the room upgrades are nice, the bathroom was completely redone and the bed was nice and comfy. The furniture in the room is old, but it works (both functionally and aesthetically). They have a lovely breakfast array out every morning with coffee, teas, fresh...

Good hotel. Avg breakfast. Good hospitality.

I was traveling for business and decided to stay here because it was near my job sites. This hotel was really awesome and the service was really excellent until the end of my trip. I had my truck broken into and a bunch of my stuff stolen. And then the hotel tells me that there are no cameras in the parking lot. I had a good time, but this one moment completely ruined my entire experience at this...

Rooms were clean. Bedside lights weird to figure out. Allison is a star at the front desk. Excellent selection of food for purchase. This location is likely ideal for business travelers, as it wasn't really near anything. But it worked out

Spacious clean modern rooms, convenient free parking, good location, friendly service. Downsides: low water pressure leads to poor shower experience. Fridge wasn't adjustable and wasn't cold. No microwave in room. TV options were limited (basic cable channels only). Bar/restaurant has limited menu options. Sometimes it's these little things that make the difference between an adequate place and...

Free parking, The rooms are comfortable and large. The bar is spacious, with a pool table and Large TV. The pool is just outside. There is a sitting area just outside of the bar. The auditor was gracious and quick. The hotel is centrally located 10 minutes from the San Jose airport, across the street is a shopping area. Several places to eat within walking distance.

the staff was very helpful and friendly.. amazing staff..

I stayed here for business trip. Staff are really nice. Room is average. The bad thing is my room still have previous persons food in the fridge. Pretty unpleasant to see. And if they did not clean the fridge, who knows what else has not been cleaned.

It is perfectly located in less than one min from the highway. Only 8 minutes to SJC airport. The main road (Saratoga) has a lot of the main locations to see in San Jose like the Westfield mall. It is really nice when you find the hotel less than a minute from the highway. The place is well secured by many doors with room card access. You do not have to pass by the reception to access the rooms. ...

All staff were extremely helpful. The rooms are beautiful and clean. 10/10 would stay here again.

Great place to stay especially with a family! The laundromat on the premises was outstanding! Housekeeping, black out curtains and privacy door between the shower and the sink made our stay perfect! Also, the location is perfect for day trips to San Francisco, Santa Cruz and more.

I was pleasantly surprised by this hotel. It was at per diem when I booked and not too far from where I was working while on business travel. It can be easy to miss the first time and turning around was a hassle, but a great experience overall

The hotel provides easy access to the 280. Rooms are clean, and meets the TownePlace brand. No complaints about housekeeping or other services. Check in was great, they accommodated all my requests for feather free / no down. Plenty of parking at this location.

Rooms are clean, a good size, have a little kitchenette (stove, refrigerator, sink). Bed is comfy, soft pillows, and most importantly outlets all over the room. Breakfast area has a waffle maker, different breads, bagels, juice, coffee, and done limited fresh fruits. Decent location, 10 minutes from downtown San Jose, just south of 101 making it convenient to commit to most tech companies.

I was there for 13 days and there wasn’t room service they kept skipping my room , I had to ask for towels in a few ovations and for clean bedding everything else was good .

The door of the room was really hatd to close, when upon of our arrival was open but later we find out why. The microwave was not working. The thing that I do not like is that is making you go to the lobby and ask for things, like dishes.

The smell is horrible When i came back to the room today there was this horrible smell theat smelled like a portapotty and a little while later the front desk person came to our room and told us that we cant use our water for an hour because there is a plumbing issue. I feel like we should have had a warning way before right now now i cant even use the bathroom this sucks

The room is quite big and has a kitchen, but the sound insulation is very poor. I always hear someone shouting in the middle of the night. It is best to bring your own breakfast. Pets are allowed.

The hotel has breakfast, but it's not very good, just coffee, milk and cake. The best thing is that the hotel has a kitchen and kitchenware at the front desk, so you can make some simple meals yourself.

I was pleasantly surprised. Clean room, great layout. Comfy bed. Fairly fresh redecoration. Location is great and rates incredibly affordable for the area. Staff super friendly.

The hotel room size is OK, the location is good, very close to San Jose Airport. The facilities are average, and the service is good. As a hotel for business trips, it is quite suitable.

Breakfast was minimal but acceptable since I was there for work.

San Jose has good Witty, good atmosphere, good heating and cooling, good breakfast, and reasonable price... Not bad value for money.

Very good, big room, clean, free parking

Clean room. Nice breakfast… accessible to air port.. not much food around and need to drive.

The hotel is nice, there are many rooms, but the rooms at the back are a bit far away. There are no slippers, toothbrushes, etc. in the room, you need to bring your own. There is a gas station next to it. There are few types of breakfast, but it is enough.

This place is dirty, avoid avoid avoid. They don't wipe down anything, even table tops, the bathtub had a damn pube in the soap rack.

Affordable and comfortable. Not swanky or fancy, but you get what you pay for.

Good over hotel for the price. Nothing fancy but does the trick for a close hotel to the airport. Front desk staff were nice. Only big negative is that the breakfast being advertised is really basic. Not worth it for me, went to a restaurant instead.

Great value for the price. Little pricier than others (not much though!) but it's only a couple mins to Uber (or walk) to/from the airport. I needed a new key, and the guy at the desk was very helpful and friendly about it. I needed to extend my stay at the last minute and they were accommodating. They even brought new (warm!) towels and soap to us later that day. No comments about the other staff...

This place is a good choice for the budget conscious. The motel was upgrading all the room furniture when we arrived, so we stepped out for 15 minutes when the workers were ready to do our room. The new furniture is a definite upgrade, and the manager told me they would soon be changing their flag to be a Best Western.

Good service and homely treatment... Loved my stay here

Very friendly and helpful staff. breakfast very good. great coffee!

Great experience. Needed a last minute room and everything was booked, but the front desk staff was able to accommodate me. I was treated with care and professionalism. Francis was great and made me feel welcome. I’ll be back for sure

Stayed there for one night family of four. Very good service. We wanted to go elsewhere for a breakfast and were suggested a few options and they even gave us a lift to one of them on the airport shuttle, because it was not busy! We were very pleased with this.

Close to the airport. Room was updated and comfortable. I wish there was more around it. The cafe next door at the bowling alley was about it, but it wasn't terrible.

Great room, super comfy bed, nice bathroom with plenty of shower products, pool was heated, and staff was friendly. It was real close to some grocery stores so picking up snacks was real easy. And to top it all off, the price was great. All you can ever ask from a hotel, would stay here anytime!

Front desk Personnel for cordial and efficient both I'd check in and leaving. Our plane got in late and they were very willing to send there transport to pick us up at the airport after 11 p.m. The driver in the morning was very courteous and efficient in getting this to our plane for the next leg of our trip Our room was spacious clean and well-appointed. Would not hesitate to stay here again.

The room was nice. The front desk was great service. The area was slightly sketchy. There was a woman at 3am yelling for someone to open the door. Not sure what happened but luckily I ended up falling back asleep. We got a great price which is why we booked it. Not sure if I would stay again.

On this day 7/22/22, my husband and I stayed at this hotel. It was pleasantly nice. Clean. Swimming pool available. Only a short distance away from the Winchester Mystery House, which is where we had gone to visit on our trip to San Jose. Considering the cost of everything nowadays it was affordable. The only thing we didn't care for was the $100 deposit they never mentioned when we made the reservation...

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... Convenient location for an early morning flight out of San Jose. We stayed here overnight before such a flight and it was well suited to that. The room was clean but needed some attention to some things. The bed was comfortable. The hotel was pretty...

Convenient location for an early morning flight out of San Jose. We stayed here overnight before such a flight and it was well suited to that. The room was clean but needed some attention to some things. The bed was comfortable. The hotel was pretty quiet and we were able to get a good night's sleep. If flying out of San Jose early again, I would probably stay here.

Everything is in good conditions . Pool is heated, Jacuzzi is very relaxing. Rooms are a bit smelly but can work with that. Bed is comfortable. Staff is okay, felt out of place but the housekeeper Jessica made me feel more at home great service, friendly, and respectful as well as attentive. Surely would return ! Recommend it.

Was in San Jose for business trip. Stayed here for 1 overnight stay. It was solid. Bed was quite comfortable. Food was standard (decent) ??Service was standard. The price paid was to be expected considering the last minute booking. I'd stay here again if I needed to.

Went there on a business trip. The lobby looks great. I was impressed, clean and very welcoming. But when I got to my room I was disappointed. I stayed at $70 a night hotels that looked better than the room I had. The wallpaper was dated and the lack of a refrigerator and microwave for how much you will pay a night was also a let down. I have stayed at other hotels who have those things and it was...

One of my "All Time Favorites. " The Fairmont San Jose restored my confidence in myself as well as my high expectations of service in the Bay area. Personnel greeted my Gal and I with high respect and courtesy, that which cannot be matched. This applies to every level of personnel we encountered during our 5 night stay. The skyline views of downtown SJ are awesome, especially in the evening from...

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... I love the staff here. They always go above and beyond for me. The rooms are nice and the hotel is in a great location. My room has always been very clean, filled with great complimentary products. The tea is the best!! The food from the hotel restaurants and room service...

I love the staff here. They always go above and beyond for me. The rooms are nice and the hotel is in a great location. My room has always been very clean, filled with great complimentary products. The tea is the best!! The food from the hotel restaurants and room service that I have eaten, were delicious. If I could give it more stars, I would.

Great place to stay, and it’s in the middle of everything. Conveniently located near lots of restaurants and stores.

The place is very clean. This is definitely one of the nicer hotels. Of course you pay extra for this type of hotel. Majority of the staff that I interacted with was friendly and very helpful. The room was very spacious and comfortable. Bathroom was clean and super spacious. The hotel also has a gym and pool. I want to say the pool was heated as it was perfect to get into at night. Only issue I had...