Madison Plaza Townsville
Rooms and prices
Description
With a stay at Madison Plaza Townsville, you'll be centrally located in Townsville, within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. This hotel is 0.9 mi (1.4 km) from Queens Gardens and 1.3 mi (2 km) from Townsville Entertainment & Convention Centre.
Hotel opened in 1967, renovated in 2013. In this hotel 93 rooms, 5 floors.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Breakfast not provided.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Television in lobby
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Fridge
- Family room
- Smoke Detector
- Cable TV
- DVD Player
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Laundry
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Restaurant
- Vending machine
- Free Wi-Fi
- English
- Parking
- Swimming pool
- Fax and copy machine
- Conference Hall
- Sauna
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 1080 m. It takes 16 minutes To the beach!
Street view
Video: Madison Plaza Townsville, Australia
Map
Reviews
We were given a Business Queen room with black mould in the air conditioning—an obvious health risk. With no comparable room available, we were downgraded but still charged the original rate and told we’d be charged a $25 room change fee, I had to argue my case to not pay this which seems ridiculous! Staff were friendly and advised they were sending an email and the manager would contact us to provide a refund adjustment, but it never came.
Worse, they gave us two invalid email addresses for follow-up, and our online query has been ignored. A disappointing experience—poor hygiene, false promises, and no accountability.
Other than that it was a good location for us to visit all of the tourist hot spots in Townsville and we were provided clean towels each day. We were also able to store luggage for about 4 hours after check out and the lady that helped was very nice.
I will recommend this hotel to anyone looking for great service and friendly staff any day.
Week due to ill health. Phoned on Monday 14th to fit within the parameters of cancellation policy. Madison gave me reservation of **********. I tried
Numerous times and was directed to ph no
+86 21 60420924 booking. com (Shanghai) no knowledge of my booking. Told to phone trip advisor
ph no +85 23 0083268 (hong kong) no knowledge of my reservation.Phoned Madison plaza Townsville
to tell them that I had spent 1 and a half hours on the
phone chasing a phantom company and to cancel my reservation. They informed me that I had to still pay regardless due to company regulations. *******
you are a no good company. I’m deleting you and the
others from my apps. Will book direct with hotels in future. Trivago , what a laugh. Get your **** together.
You can pay me the $434.00 that it has cost me.
Have been staying with the Madison for over 30 years not regularly but always used them. Not any more. Facebook with this to inform others of my experience with Trivago, and others. Have a good day. Regards *** ********. 0447 982288
(Australia)
Night was a nightmare, drunk guests were trying to tap their card to get in our room every hour or two. People or talking and screaming LOUD at from 1-5am, you could clearly hear people walking by,I understand that's not the hotel's fault, but I'm sure there's a better alternative in town at this price range.
Frequently asked questions about Madison Plaza Townsville
How much does it cost to stay at Madison Plaza Townsville?
The cost of living in Madison Plaza Townsville depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Madison Plaza Townsville to the nearest beach?
It takes 16 minutes to reach to the nearest beach.
Which room categories are available in the Madison Plaza Townsville?
You can book Other, Standard room, Standard room with city view, Standard Quadruple room, Standard Single room, Standard Double room, Standard Double room with city view, Standard Single room with city view, Business room, Business Single room, Business Double room, Business Double room with city view, Business Double room with view, Deluxe room, Deluxe room with city view, Deluxe Single room, Deluxe Triple room, Deluxe Family room, Deluxe Double room, Executive room, Executive Single room, Executive Double room, Executive Family room, Executive Double room with city view, Executive Triple room, Suite, Suite with city view, Family Suite, Family Suite with city view, Double Family Suite, Deluxe Suite, Deluxe Suite with city view, Deluxe Single Suite, Deluxe Single Suite with city view, Deluxe Quadruple Suite, Deluxe Family Suite, Deluxe Double Suite, Deluxe Double Family Suite, Executive Suite, Executive Single Suite, Executive Family Suite, Executive Family Suite with city view, Executive Single Family Suite, Executive Double Family Suite, Executive Triple Family Suite, Executive Quadruple Family Suite, Executive Double Suite, Executive Single Family Suite with city view, Executive Studio, Executive Double Studio, Deluxe Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Madison Plaza Townsville?
Check-in at Madison Plaza Townsville is possible from 14:00, check-out is until 11:00.
Are pets allowed at Madison Plaza Townsville?
No, pets are not allowed at Madison Plaza Townsville.
Does Madison Plaza Townsville provide breakfast?
No, Madison Plaza Townsville doesn't provide breakfast.
How to get from the closest airport to Madison Plaza Townsville?
The closest airport is Townsville Airport, and it is about 12 mins from hotel by car (6.9 km).
What is the cancellation policy for Madison Plaza Townsville?
The cancellation policy for Madison Plaza Townsville varies depending on the type of room and booking conditions.
